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Question1: Which of the following channels would commonly be used on an 802.11 wireless network?
Question2: Several company users are frequently forgetting passwords for their mobile devices and applications.Which of the following should the systems administrator do to reduce the number of help desk tickets submitted?
Question3: Which of the following technologies can be used for wireless payments?
Question4: A user wants to print a large job on both the front and back sides of the paper.Which of the following settings should the technician advise the user to change in the printer settings?
Question5: A server needs a RAM upgrade, and a technician has been tasked with retrieving the RAM from storage and then installing it.Whish of the following is the BEST RAM type for the technician to retrieve?
Question6: A user is having a problem with printing a specific document type.The network printer OCP shows that the printer is online with no errors. Other users are not having the same issue. The user sends the document to another printer and the document prints.Which of the following should a technician do FIRST in troubleshooting the problem?
Question7: Multiple users report that the network printer, which is connected through the print server, is not printing.Which of the following should a technician do FIRST to remedy this situation?
Question8: Whenever a user's machine is turned on, a black screen appears prompting the user for an administrative password. The technician has no such password on file for this machine.Which of the following steps should the technician take to resolve this issue?
Question9: Which of the following charging and data ports has a non-directional connector?
Question10: A customer's laptop display has suddenly become very dim. The image of the display can only be seen with a bright, external light, as adjusting the brightness/contracts controls does not cause much change.Which of the following components MOST likely needs to be replaced?
Question11: A technician is talking to end users about the specifications for an upgraded application server. The users of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they would like the performance of the application to improve over the previous server in any way possible. The previous server running RAID 5.Which of the following RAID solutions should be implemented in this scenario?
Question12: A user logs on a PC and receives a message stating there is a duplicate IP address on the network. After a system restart, the user notices the same error.Which of the following is the MOST probable cause of the error?
Question13: A user is no longer able to browse the Internet after returning from vacation. The user is able to log in and navigate to the local intranet, but not to any outside sites. A technician pings a well-known website by name but gets no reply. The technician then pings its IP address and gets a reply.Which of the following commands will MOST likely resolve the issue?
Question14: Which of the following resources in the MOST critical when using cloud file-storage synchronization applications?
Question15: During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to protect data cabling and equipment, a technician must make sure all racks are properly grounded.Which of the following tools should the technician use to verify this has been completed?
Question16: A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a with a smartphone that the corporate wireless network is available and can be accessed. the technician observes that the Ethernet connection to the corporate network is working. The technician disconnects the Ethernet cable.Which of the following should the technician do NEXT to troubleshoot this problem?
Question17: Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants to copy his contacts and appointments from his corporate account without entering them manually.Which of the following would be the BEST way for a technician to assist Joe?
Question18: A user reports that printing on heavy cardstock paper results in the image smearing if touched. When printing on plain paper, the problem does not occur.Which of the following would be the NEXT troubleshooting step to perform?
Question19: A technician was called to check an unexpected clicking noise on a desktop that has become more frequent every time a video editing application is loaded. The system fans have been replaced, but the clicking noise remains. Diagnostics have been run on the video card.Which of the following should me the technician do FIRST?
Question20: Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will have enough power for these events. She is concerned about wall outlet availability at the conferences and needs to continuously use her device for important updates.Which of the following should a technician recommend to BEST accommodate Ann's needs?
Question21: A technician is setting up a Windows mobile device for a user who had trouble reading text on a previous device, especially at night.Which of the following adjustments would be MOST appropriate?
Question22: A user is experiencing email problems and explains to a technician that all emails with graphics or images do not display the graphics.Which of the following configurations would correct this behavior?
Question23: A business owner wants to provide security to laptop users with the ability to charge their devices, access corporate LAN resources, and allow for a variety of their removable hardware.Which of the following devices would BEST meet the owner's needs?
Question24: The feature that allows users to store files in cloud-based when necessary, but can removed when space is freed up, is known as:
Question25: Which of the following Ethernet cables would BEST support an application that requires a 600 Mbps throughput at the lowest price point?
Question26: Which of the following cable types should be used to connect a cable modem to a SOHO router?
Question27: A technician upgraded the memory on a server from two 8GB sticks to eight 32GB. The server memory is now at full capacity per the user guide. When the technician powers on the system, only 128 GB of memory is recognized by the OS and the BIOS. The technician decides to upgrade to the latest version of the firmware on the system, which does not help. Next, the technician installs the memory in sets of 64GB at a time. Each individual set of 64GB is fully recognized by the server.Which of the following will not allow the server to recognize all of the memory installed at the same time?
Question28: An associate is seeking advice on which device to purchase for a friend who is a business owner. The friend needs the ability to chat activity while keeping in contact with the home office.Which of the following would be the BEST recommendation?
Question29: A technician is determining the specifications for a desktop computer that will be used at trade shows all over the world. The computer will have the maximum amount of RAM. The CPU, GPU, and storage will be typical of a business workstation.Which of the following system parameters is the MOST important for the technician to consider when choosing a power supply?
Question30: Ann, an accountant, reports that after turning on her new laptop, she received a message stating her IP address is already in use on the system. She
Question31: In a virtual environment, which of the following allows all the VMs to have RAM allocated for use?
Question32: Which of the following devices can be used to connect multiple devices within broadcasting to every network port?