EMT Practice Test

1. Question Content...

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Question1: A user logs on a PC and receives a message stating there is a duplicate IP address on the network. After
a system restart, the user notices the same error.
Which of the following is the MOST probable cause of the error?

Question2: A technician is troubleshooting what appears to be a RAM issue on a PC. Which of the following
symptoms would indicate if this is a RAM issue?

Question3: A user reports that a laptop is not connecting to the corporate wireless network. A technician confirms a
with a smartphone that the corporate wireless network is available and can be accessed. the technician
observes that the Ethernet connection to the corporate network is working. The technician disconnects the
Ethernet cable.
Which of the following should the technician do NEXT to troubleshoot this problem?

Question4: A customer's laptop display has suddenly become very dim. The image of the display can only be seen
with a bright, external light, as adjusting the brightness/contracts controls does not cause much change.
Which of the following components MOST likely needs to be replaced?

Question5: An end user wants to have a second monitor installed on a laptop. Which of the following would allow a
technician to configure the laptop to show both screens once the cable is connected?

Question6: Multiple users report that the network printer, which is connected through the print server, is not printing.
Which of the following should a technician do FIRST to remedy this situation?

Question7: Which of the following is the MOST likely cause for a network PC to have an APIPA address?

Question8: A user's laptop is shutting down unexpectedly. The technician discovers the shutdowns only happen when
the laptop is moved from one room to another. The technician reseated the hard drive, memory, battery,
and LCD cable, but the laptop continues to shut down.
Which of the following is the MOST probable cause of the issue?

Question9: A technician is setting up a VM for use in testing software deployments. The VM is offline, but the
hypervisor is not.
Which of the following settings should the technician change to resolve this issue?

Question10: A printer stops working in the billing department and cannot be repaired. A new printer has been ordered
and a technician is tasked with allowing other users to print to the billing manager's printer until the new
printer arrives. The manager's printer is currently used via USB connection, and there are no network
jacks available for use.
Which of the following is the BEST way for the technician to allow access to the printer?

Question11: A technician upgraded the memory on a server from two 8GB sticks to eight 32GB. The server memory is
now at full capacity per the user guide. When the technician powers on the system, only 128 GB of
memory is recognized by the OS and the BIOS. The technician decides to upgrade to the latest version of
the firmware on the system, which does not help. Next, the technician installs the memory in sets of 64GB
at a time. Each individual set of 64GB is fully recognized by the server.
Which of the following will not allow the server to recognize all of the memory installed at the same time?

Question12: A user reports that printing on heavy cardstock paper results in the image smearing if touched. When
printing on plain paper, the problem does not occur.
Which of the following would be the NEXT troubleshooting step to perform?

Question13: A technician is setting up a Windows mobile device for a user who had trouble reading text on a previous
device, especially at night.
Which of the following adjustments would be MOST appropriate?

Question14: A network administrator must install a device that will proactively stop outside attacks from reaching the
LAN.
Which of the following devices would BEST meet the organization's needs?

Question15: A user is having a problem with printing a specific document type.
The network printer OCP shows that the printer is online with no errors. Other users are not having the
same issue. The user sends the document to another printer and the document prints.
Which of the following should a technician do FIRST in troubleshooting the problem?

Question16: Whenever a user's machine is turned on, a black screen appears prompting the user for an administrative
password. The technician has no such password on file for this machine.
Which of the following steps should the technician take to resolve this issue?

Question17: Ann, a user, needs to attend several day-long conferences and wants to ensure her mobile device will
have enough power for these events. She is concerned about wall outlet availability at the conferences
and needs to continuously use her device for important updates.
Which of the following should a technician recommend to BEST accommodate Ann's needs?

Question18: A projector's image begins to flicker during a presentation. The laptop display does not produce this issue.
When a technician changes the resolution on the laptop, the issue persists. Which of the following is the
NEXT step the technician should take?

Question19: A technician was called to check an unexpected clicking noise on a desktop that has become more
frequent every time a video editing application is loaded. The system fans have been replaced, but the
clicking noise remains. Diagnostics have been run on the video card.
Which of the following should me the technician do FIRST?

Question20: Which of the following peripheral types is MOST likely to be used to input actions into a PC?

Question21: Which of the following cloud computing concepts allows scalable services to be provided to the client?

Question22: Which of the following channels would commonly be used on an 802.11 wireless network?

Question23: The touch-screen feature on a Windows device has stopped working.
Which of the following should the technician check FIRST?

Question24: An associate is seeking advice on which device to purchase for a friend who is a business owner. The
friend needs the ability to chat activity while keeping in contact with the home office.
Which of the following would be the BEST recommendation?

Question25: Which of the following Ethernet cables would BEST support an application that requires a 600 Mbps
throughput at the lowest price point?

Question26: A user wants to print a large job on both the front and back sides of the paper.
Which of the following settings should the technician advise the user to change in the printer settings?

Question27: Which of the following cable types should be used to connect a cable modem to a SOHO router?

Question28: A technician is talking to end users about the specifications for an upgraded application server. The users
of the application report that there cannot be any unscheduled downtime or data loss. Additionally, they
would like the performance of the application to improve over the previous server in any way possible. The
previous server running RAID 5.
Which of the following RAID solutions should be implemented in this scenario?

Question29: During an inspection, it was found that data racks were not properly grounded. To pass the inspection and
address a growing concern to protect data cabling and equipment, a technician must make sure all racks
are properly grounded.
Which of the following tools should the technician use to verify this has been completed?

Question30: A technician has noticed that when at company headquarters the laptop connection to the Internet is more
responsive than when using the company-provided phone as a hotspot. The technician updated the
drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct.
Which of the following configurations could cause the decreased performance?

Question31: A technician is replacing a broken screen on a new company laptop but does not have repair information
from the vendor.
Which of the following is the BEST way to proceed?

Question32: A technician is troubleshooting a Windows CAD workstation that is running slow. The computer uses RAID
10 and has dual GPU cards. The user states that the same application runs faster on an identical
workstation.
Which of the following should the technician perform FIRST to troubleshoot the problem?

Question33: Joe, a user, has purchased a new mobile device that uses a different OS than his previous one. Joe wants
to copy his contacts and appointments from his corporate account without entering them manually.
Which of the following would be the BEST way for a technician to assist Joe?

Question34: A user accidentally spills liquid on a laptop. The user wants the device to be fixed and would like to know
how much it will cost.
Which of the following steps should the technician take NEXT to verify if the device is repairable before
committing to a price? (Choose two.)

Question35: Which of the following devices is used to implement network security policies for an environment?

Question36: An analyst asks a technician to recommend a solution for a customer in the software development
industry, where the customer can test a variety of OS's running the various applications that the customer
produces. The customer wants to minimize the investment in hardware.
Which of the following solutions should the technician recommended to BEST meet the customer's
requirement?