EMT Practice Test

1. Question Content...

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Question1: After setting up a new computer, a user states that the mouse and keyboard will not work. Which of the following is the MOST likely reason?

Question2: A user is requesting a cable to charge and transfer data for an Apple mobile device. Which of the following connection types would satisfy the user's requirements?

Question3: A technician replaces a failed hard drive with a brand new one. The technician boots from a PE CD and attempts to install a custom OS build deployed from the network. The hard drive is visible in the system's BIOS. However, once in the preinstallation environment, the drive is not recognized in the imaging process and the process fails. Which of the following is MOST likely the cause of failure?

Question4: A user states there are multiple small black dots on an LCD screen. Which of the following should be done to resolve the issue?

Question5: A remote employee has called the help desk asking how to print double-sided pages on a small office printer Which of the following should the help desk technician have the employee configure in the printer settings?

Question6: After migrating a network-based print queue to a new server, users are reporting that documents are not printing correctly and print jobs will error out or print garbled text. Which of the following actions will BEST resolve this issue for the affected users?

Question7: Which of the following is the MAXIMUM number of 10Mb audio files that a user can store on a CD- RW?

Question8: A user with a USB printer would like to print from more than one computer. Which of the following features should be used?

Question9: A musician asks for help with connection two MIDI devices to a computer. The computer has one MIDI-in and one MIDI-out port. Which of the following explains how the connections should be made?

Question10: A technician is securely accessing a remote router to check the running configuration. To do so the technician need to an application that utilizes which of the following protocols?

Question11: Which of the following components is responsible for converting light into digital information?

Question12: Which of the following connectors provides the capability to pass both analog and digital signals?

Question13: Which of the following wireless technologies is LEAST likely to be intercepted by a third party?

Question14: A technician is notified that a laptop is not booting. It is discovered that there are no system lights, sounds, or display when the power button is pressed. Which of the following should the technician attempt FIRST in the troubleshooting process?

Question15: Which of the following is a standard Intel processor socket type?

Question16: Which of the following devices uses both light and a lens to facilitate data warehousing?

Question17: A customer states that when booting up the workstation, there is a message that says "no operating system detected"; then, it continues to boot into the operating system. The customer is preparing to modify files on a USB drive. Which of the following should a technician perform to resolve the problem?

Question18: A user is notified of file system errors on an external hard drive. Which of the following tools can be used to repair common errors on the drive?

Question19: Legacy software needs to be installed on a netbook. Which of the following is MOST likely needed in order to install the software?

Question20: Joe, a technician, is preparing to replace a laptop screen. This laptop has a touch screen to support Windows 8.1 in order to use the Metro tiles. Which of the following is the FIRST step the technician should perform?

Question21: A technician needs to install a projector into a conference room with several windows. Which of the following should the technician consider so that the displayed image is always visible?

Question22: A technician finds an external hard drive with the markings "IEEE 1394" on it. Which of the following cable types would be needed to view the contents of this drive?

Question23: Which of the following panel types would allow for the THINNEST possible display monitor?

Question24: A user is attempting to print a color document but it will not print in color. Which of the following should the technician do FIRST to fix the problem?

Question25: Which of the following devices is used to convert initially audible signals into digital signals to provide communication between two endpoints?

Question26: Ann, a customer, is in an area where internet connectivity is available. When trying to access a web page on her laptop, she receives "A page cannot be found'' message. Which of the following is the FIRST key Ann should check to troubleshooting the internet connection?

Question27: Which of the following devices uses MAC tables to allow multiple computers to access a single network connection?

Question28: Wearable fitness tracking devices use which of the following technologies to determine user activity levels?

Question29: Which of the following technologies is the MOST secure form of wireless encryption?

Question30: Which of the following devices requires 3.3V of power from the motherboard?

Question31: An older laptop does not have Wi-Fi capability but has some rectangular slots on its side. Which of the following is the port that would take a Wi-Fi card in this laptop?

Question32: Android smartphones are typically different from other smartphone devices in that:

Question33: Joe, a technician, is tasked to install a new client machine. He notices the machine is not getting any network connectivity. He tests the network cable between the PC and the network jack and confirms it is good. Joe goes to the network closet and finds several network cables not connected to the switch. Which of the following tools would Joe use to determine which cable goes back to the correct network jack?

Question34: A user has requested a device that could be used for web-conferences while away from work. The device will mainly be used for emailing, document reviewing, and phone calls. Which of the following mobile devices would a technician MOST likely recommend?

Question35: A customer asks a technician to upgrade a desktop computer to support the DVI-D interface. Which of the following PC expansion cards would the technician upgrade?

Question36: A laptop is setup at a podium for a presentation but is set to extended desktop. The presenter would like it to show exactly what the laptop screen is showing. Which of the following would be the QUICKEST way to accomplish this?

Question37: A technician has a work order to install a USB 3.0 expansion card into a PC. The expansion card is a PCI Express 1.1 compliant card and the motherboard has one PCI Express 2.0 slot available. Which of following BEST represents the compatibility between the hardware?

Question38: A technician installs a new video card in a desktop with onboard video. The technician boots the unit but sees no display. The monitor power light is on and the OS seems to be loading. Which of the following is the MOST likely cause?

Question39: A client has an issue with large files taking a long time to open or save. As time goes by, the issue worsens. The client has hundreds of GBs of files that are still in the process of backing up. The technician has verified that the hard drive is healthy and there are no signs of failure. Which of the following troubleshooting steps should the technician perform NEXT?

Question40: A user reports that the mouse is not working properly. The technician notices on the user's workstation that the mouse cursor spins for several minutes before the technician can use the mouse. Which of the following is the cause of the issue?

Question41: A user reports that the cursor jumps to random screen locations when typing on a laptop computer. Which of the following devices is MOST likely causing this?

Question42: A technician has been asked to identify the unknown network addresses from a series of printers attached to the network via external hardware printer servers. Which of the following will provide the technician with the necessary information?

Question43: The OSD of a monitor indicates the proper video source is selected, but no image is displayed. Which of the following issues are the MOST likely reasons? (Select TWO).

Question44: A technician is troubleshooting an expansion card in a computer that allows the computer to receive faxes over a VoIP line. The telephone line connected to the expansion card is MOST likely which of the following cable types?

Question45: Which of the following is considered the I/O controller hub?

Question46: A technician is tasked with upgrading the hard drives of a high-end workstation to SSD. The drives must be configured in a RAID array, but the RAID card does not support SSD. Which of the following would the technician verify in order to use the new drives?

Question47: Which of the following types of connectors can use a maximum of 8 strands of wires?

Question48: A user is working on a mobile workstation with a wireless mouse. The cursor around while the user is typing, And the user would like to prevent this occurring. Which of the following should be to solve this problem?

Question49: Which of the following channels should a technician choose when installing multiple wireless access points for a small office home office (SOHO) network to provide the MINIMAL interference?

Question50: A customer has left a computer monitor on over the weekend and now notices slight discoloration of the screen. This is an example of:

Question51: Joe, a user, recently purchased a new multifunction printer and attempted to installed it himself He informed a technician that the printer is on his list of printers, but he is unable to print. The technician sees that printer is listed printer under devices and printers. Which of the following should the technician do NEXT?

Question52: Which of the following cable types delivers a signal over a single pin connector?

Question53: When a technician suspects prohibited activity on an organization's network or computers, which of the following is the FIRST step they should take?

Question54: Which of the following monitor technologies provide the widest viewing angle with rich colors and consistent backlighting? (Select TWO).

Question55: A user wants to enable hands-free for a smartphone in a car. Which of the following needs to be performed?

Question56: The contrast ratio for an LCD monitor is BEST defined as the ratio between:

Question57: A technician is tasked with selecting components to build a computer that will be used for computer-aided drafting and computer aided modeling. Which of the following components are the BEST choices? (Select TWO).

Question58: An office printer that was working earlier in the day is no longer printing any documents. Pre-existing workstations are manually configured to print to the printer directly over the network. A technician has started to troubleshoot the problem and determines that the printer can still be seen in the network directory. The technician has also verified that the printer can print self-diagnostic pages successfully.
Which of the following is the MOST likely cause of the problem?

Question59: Which of the following expansion slots is MOST commonly used for high-end video cards?

Question60: A technician receives a call that a client's PC is not booting after a recent test of the building's back-up generators. When the technician arrives, it is discovered that, once powered on, there is no output display or POST beep codes. Furthermore, after 15 seconds, the system's fans begin running much louder and faster. Which of the following is the MOST likely issue?

Question61: A brand new datacenter has been wired with all CAT6a wiring. A technician has been tasked to immediately install and boot up an already configured mission critical file server. Prior to turning the server on, the technician realizes that they had brought CAT5e patch cords by mistake. Which of the following should the technician do?

Question62: A network administrator has a requirement to implement a WiFi hot-spot for the public. Which of the following should be used for secure access?

Question63: When working on a computer that supports triple-Channel memory configurations, which of the following RAM modules would provide the BEST memory performance?

Question64: Which of the following devices transmits data to all ports regardless of final destination?

Question65: A SOHO environment utilizes network hardware address filtering to minimize unauthorized use of its network infrastructure. A technician has been asked to install a shared network printer in the environment.
Which of the following MUST the technician know in order to add the printer to the environment?

Question66: A technician is asked to install Microsoft office directly on a customer's computing device. The technician notifies the customer that office cannot be installed directly on that device. Which of the following device types does the customer have?

Question67: A customer wants the thinnest laptop possible. Which of the following display technologies typically allows for thinner devices?

Question68: Ann, a user, wants to host a gaming server on her SOHO network. Which of the following features on the SOHO router would need to be configured?

Question69: A 27 in (68.6 cm) analog monitor display shows the left and right sides are bulging outward. Which of the following should the technician performance FIRST to remedy the issue?

Question70: ESD mats are useful for protecting against which of the following hazards?

Question71: Which of the following is the standard sequence of wire color in a RJ-11 phone line?

Question72: A user reports the cursor jumps around when typing in documents on a new laptop. Which of the following is MOST likely causing the issue?

Question73: A customer is looking for a device with high brightness and contrast but can maintain battery life for at least a week. The device will be used exclusively to consume content. Which of the following device types would BEST meet these criteria?

Question74: Which of the following RAM types supports triple channel configurations?

Question75: Which of the following technologies can be accessed through the DisplayPort? (Select TWO).

Question76: A technician has upgraded the BIOS of a system that is running with multiple hard drives. Afterward, the system will not boot and displays an error message "Operating system not found". Which of the following is the FIRST thing the technician should inspect?

Question77: A technician is installing a wireless router to be used as an access point. The company firewall will assign IP addresses to devices on the wireless network. Which of the following settings does the technician need to disable on the wireless router to accomplish this?

Question78: To configure two drives for MAXIMUM performance, which of the following RAID types should be used?

Question79: A technician has just installed a new SOHO router. There are four people sharing the Internet connection, and whenever one specific user comes online and begins streaming media, browsing slows down for the other users. Which of the following settings can the technician adjust so the experience is universal for all users?

Question80: When referring to laser printing, which of the following describes the development process?

Question81: A PC has been randomly rebooting several times a day. The technician checks the case for overheating and finds the fans appear to be operating normally. Which of the following should the technician check NEXT?

Question82: Multicast addresses fall in which of the following classful address ranges?

Question83: Which of the following printer types requires calibration to ensure the nozzle is adjusted to print properly?

Question84: A user needs a drive system that offers redundancy while providing the fastest read/write speeds possible.
Which of the following RAID configurations should a technician configure in the user's workstation?

Question85: Which of the following helps law enforcement show accountability for evidence as it was gathered?

Question86: A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?

Question87: A technician has been asked to install a printer on a Windows XP machine. Through which of the following Control Panel utilities will the technician install the printer?

Question88: A technician needs to configure a computer system for MAXIMUM safety of stored data while staying cost effective. Which of the following RAID levels should be used?

Question89: Which of the following types of media connectors carries digital video as well as audio?

Question90: A user is on a business trip with a company issued Windows 7 laptop and is unable to connect to corporate WLAN. To temporarily reconfigure the settings, which of the following must the technician must access?

Question91: Which of the following BIOS level settings allow an administrator to view warnings on possible hardware level changes?

Question92: A laptop has a network port that is not working consistently and wireless is out of range. Which of the following would the technician do to quickly get the laptop back on the wired network?

Question93: A service call was opened for a thermal printer that has poor print quality. Which of the following should the technician do FIRST?

Question94: A technician has been tasked with designing a new printing solution for a small team. They want to be able to use a central printer from their shared workspace as well as the conference room next door. Which of the following connection methods would BEST suit their need?

Question95: A technician just installed an antivirus suite on a workstation. It is kept up-to-date and has recently scanned the system. A day later the user reports slower response times than usual. Which of the following is the user MOST likely experiencing?

Question96: The technician is repairing a PC which appears to have a failing RAM module. After replacing the module, the extra memory still is not registering. Which of the following is MOST likely the issue?

Question97: A user is trying to use an external hard drive with an incompatible file system. Which of the following tools will allow the user to change the file system on the hard drive?

Question98: Which of the following is a public IP address?

Question99: A user attempts to turn on a computer and receives no response. The user calls the technician to report the computer is not booting and a faint smell of something burning. Which of the following tools will BEST help to identify the issue?

Question100: A brownout has occurred within a building. A technician is repairing a workstation which has a power light, but is not displaying anything on the screen and is not making any sounds during boot up. Which of the following should be used to further troubleshoot the workstation?

Question101: A network technician connects a tone generator to an RJ-45 drop. Which of the following is the MOST likely reason for doing this?

Question102: A printer on the second floor is not printing for anyone. However, the printer has power and displays ready on the LCD display. There is paper in the trays and the toner was recently changed. The system administrator goes to the location with a laptop and tests the network port and is able to connect. Jobs are being queued on the local machines. Which of the following should the system administrator do to get the printer functioning again?

Question103: After a technician installs a video card, which of the following should the technician configure NEXT?

Question104: A technician is working on a server with high latency on the mapped network drive. Upon entry into the server room, the technician suspects an issue with one of the drives in the array. Which of the following would the technician do to resolve the problem?

Question105: Which of the following processing types allows two instructions to be received and processed nanoseconds apart?

Question106: A user is reporting that a desktop monitor backlighting is very dim. Which of the following should be performed FIRST when troubleshooting the problem?

Question107: A customer brings a laptop in for repair, because the screen image is upside down. Which of the following is the BEST solution?

Question108: A technician is tasked with replacing all the APs in an office building for greater speeds. The current location of APs allowed for total coverage of WiFi throughout the office. Which of the following 802.11 standards should be used?

Question109: A computer technician wants to boot up a computer using a USB flash drive. After inserting the USB drive and powering on the computer, it does not boot to the flash drive and instead boots to the OS on the hard drive. Which of the following is MOST likely the cause?

Question110: Which of the following operating system types will allow a user to utilize 16GB of RAM if installed on a PC workstation?

Question111: A client's computer is not connecting to a website. Which of the following commands will allow the technician to view the route/number of hops between the host and remote systems?

Question112: A user is watching streaming video on a home network, but experiences buffering and delays when there are too many people on the network. Which of the following is MOST likely to resolve the issue?

Question113: A user wants to store a personal video to view at a later time. Which of the following types of media is the LEAST expensive with a maximum capacity of 750MB?

Question114: Which of the following network cable types has the longest range?

Question115: A technician has been tasked with setting up email on a user's phone. The user also wants the email to remain on the server. Which of the following ports would be BEST for setting up the phone?

Question116: Which of the following cable types should always be used through life safety areas?

Question117: A technician is working on a laptop with a failed Ethernet port caused by ESD. Which of the following is the simplest solution to restore network connectivity?

Question118: A customer needs a router that will be able to handle all incoming and outgoing networking traffic independent of the rest of the building. The customer would like the PCs to immediately connect to the Internet and network resources without any additional configuration. Which of the following should the technician do to meet the requirements?

Question119: Which of the following is the maximum throughput of a USB 3.0 connection?

Question120: A network technician has been tasked with deploying new VoIP phones on a network. When the technician plugs the Ethernet cable for the phone into the wall port, the phone fails to turn on. When the technician plugs the Ethernet cable directly into the computer, the computer is able to access the network. Which of the following is the MOST likely cause of this issue?

Question121: A technician arrives in Germany and discovers that when their PC is plugged into the outlet, no power is received. Which of the following actions should the technician take to get the PC to operate?

Question122: Recently a company updated their network infrastructure. A user reports that a laptop is experiencing slower network speeds since the update. Which of the following would the technician replace, rather than purchase a new device?

Question123: A workstation has a network link light, but it cannot access internal network resources. Which of the following is the MOST likely cause of the issue?

Question124: A technician is trying to install a full-size PCI card into a slim line desktop PC. Which of the following would MOST likely be required to facilitate installation?

Question125: A user is reporting toner smudging on paper after printing. Which of the following should the technician inspect?

Question126: Activity logs show a large amount of data downloaded from a company server to an employee's workstation overnight. Upon further investigation, the technician identifies the data as being outside the scope of the employee's regular job functions. Which of the following steps should the technician take NEXT?

Question127: A new employee has reported that print jobs are printing as garbled text. Which of the following is MOST likely the reason for this issue?

Question128: After receiving a call from an executive, a technician walks into a meeting room to find that the projector is not showing the screen of the executive's laptop. The projector shows a message that reads "No video signal". Which of the following is the FIRST thing that the technician should do?

Question129: A technician has been asked to share a laser printer amongst the users in an HR workgroup.
The printer will need to be accessed from distances up to 200 feet through no more than one to two, hollow, dry board walls. Which of the following methods should be used?

Question130: A user, Joe, is watching a training education video and notices dark pin-sized dots in the same location on his laptop LCD screen. Which of the following is the cause of this issue?

Question131: A SOHO is considering a purchase of several printers that will facilitate printing on both sides of the media.
Which of the following optional add-ons will provide this functionality?

Question132: Which of the following should a technician do NEXT after reporting an incident?

Question133: A common method of accessing computers remotely that uses port 23 is known as?

Question134: Ann, a user, reports her docked mobile workstation will periodically lose her network share drive and lose video to the second monitor. Which of the following is MOST likely the cause of this anomaly?

Question135: Which of the following expansion ports would be used to enable transfer of power, data, and video to peripheral devices on an Apple computer?

Question136: A technician would like to connect to a computer using remote desktop. Which of the following ports does remote desktop use by default?

Question137: Users have started calling the helpdesk reporting they cannot access resources on the network or the Internet. A technician has verified all hardware connections are operational. Which of the following settings should the technician check NEXT on the router?

Question138: A network printer is online and ready. The accounting group is unable to print to this network printer, but other departments can. Which of the following would the technician use to resolve the problem?

Question139: A technician cannot communicate with one particular IP address and needs to narrow down where the traffic is stopping. Which of the following commands would be used to determine this?

Question140: Joe, a user, receives a wireless router from his ISP with a pre-set password and configuration. He can connect to the router fine via Ethernet but cannot see the wireless signal on any of his devices. The LEDs on the router indicate that a wireless signal is broadcasting. Which of the following settings on the router does Joe need to adjust to enable the devices to see the wireless signal?

Question141: A client, Ann, is having issues with a PC shutting down. There are no error messages displayed before the system powers off. Ann reports that this started after she installed and began using CAD software. The hard drive, video card, and RAM all meet the software requirements and have passed diagnostics. Which of the following is MOST likely the issue?

Question142: Which of the following uses a single connector to deliver both video and audio?

Question143: A user wants to connect a laptop to the office LAN, charge the battery, and have a dual screen setup.
Which of the following would BEST solve this user's requirements?

Question144: A user, Ann, is preparing to travel abroad and wants to ensure that her laptop will work properly. Which of the following components of the laptop should be verified FIRST to ensure power compatibility before traveling?

Question145: Which of the following connections are typically on the external PC chassis? (Select TWO).

Question146: Which of the following are factors when designing a home theater PC?

Question147: Which of the following wireless standards operates at 5GHz? (Select TWO).

Question148: A user reports an inkjet printer is constantly feeding two sheets of paper for every page printed. Which of the following is the MOST likely reason?

Question149: A finance officer has submitted a request for a new wireless access point. The technician has set up the physical equipment and powered it on, but the router will not recognize it. Which of the following should the technician do to correct the problem?

Question150: Which of the following translates digital signals into analog for transmission over phone lines?

Question151: Which of the following ports is used when accessing a website with SSL encryption?

Question152: A system board has six slots for memory chips, aligned in two banks. Which of the following is the optimal memory configuration this board supports?

Question153: A user is having intermittent problems connecting a computer to the office network. A technician determines the computer's network cable needs to be replaced. Which of the following tools did the technician use to determine the issue?

Question154: There are 20 laptops in a room and they all need to connect wirelessly to the network. Which of the following would be the BEST device to use?

Question155: A user has reported that the company notebook is performing some random mouse actions requiring the user to make a lot of typing corrections. How can the technician solve the issue for the user?

Question156: A technician is building a workstation that will only be used to connect remotely to a server. Which of the following types of PC configurations is BEST suited for this task?

Question157: A technician just finished replacing a laptop screen, and upon first boot notices that the screen provides a very faint but darkened image which cannot be adjusted. Which of the following was MOST likely left unplugged after replacement?

Question158: Which of the following would MOST likely be found on a docking station versus a port replicator?

Question159: A technician works for a company that has virtual servers and virtual desktops. The company hires a user who only needs to access the virtual desktops. Which of the following is the MOST cost-effective workstation to purchase?

Question160: Which of the following would need to be enabled on a mobile phone to share its Internet connection with multiple devices simultaneously?

Question161: A customer signed up for the mobile pay service to use with their first generation smartphone but it does not work at any place that supports the mobile pay service. Which of the following is missing from the customer's smartphone?

Question162: Which of the following cable types typically transmits the video from an analog security camera back to the CCTV system?

Question163: A server has been configured behind a firewall and a website has been deployed, but customers are unable to access the website. Which of the following should the technician do to ensure the customers can access the site?

Question164: Which of the following components of a motherboard is responsible for communications between CPU and RAM?

Question165: A user reports that a PC monitor does not look correct. The user tried adjusting the settings, but the on- screen appearance worsened. The technician inspects the monitor and notices the left and right sides are concave. Which of the following adjustments would MOST likely fix the monitors issue?

Question166: A company is converting to LCD monitors and needs to properly dispose of all CRT monitors. Which of the following is an important consideration when disposing of CRT monitors?

Question167: A group of users need to connect directly to a printer with continuous access. Which of the following connection types will achieve this?

Question168: A technician is tasked with connecting a digital display to a computer that requires a 4GB connection speed. Which of the following types of connection cables is sufficient for this requirement?

Question169: Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday. Which of the following troubleshooting steps should be completed?

Question170: A customer is reporting that after removing a laptop from the docking station and bringing it home, the cursor occasionally jumps around the screen while the customer is typing. Which of the following should the technician do to mitigate this issue?

Question171: A smartphone user experiences difficulty removing the back cover of the device. Once finally removed, the battery appears to have swollen. The battery is still functional, but requires more frequent charging than it used to. Which of the following should the user do NEXT?

Question172: A technician needs to run a cable for a new computer and the requirement is CAT6. Which of the following wiring connectors should the technician use when terminating the cable?

Question173: A laptop logon screen can barely be seen, despite adjusting the display's brightness setting. Which of the following display components is defective?

Question174: A technician is asked to repair a broken Ethernet jack in a conference room. Which of the following tools would the technician use when repairing the wall jack?

Question175: Jot, a customer, requests that the desktop system he is buying is able to be used at his vacation home in another country, as well as his regular home. The technician is aware that the country mentioned has different power requirements. Which of the following should the technician ensure the desktop contains?

Question176: Which of the following BEST describes the reason a network administrator would task a technician with replacing a hub with a switch?

Question177: Which of the following devices would provide protection for electronic equipment in an area prone to intermittent, unstable power?

Question178: A customer asks a technician for a device that has the capability to easily connect a laptop to an external monitor, keyboard, mouse, and charge the battery. Which of the following devices should the technician recommend to the customer?

Question179: Which of the following 802.11 standards has a MAXIMUM bandwidth throughput of 54Mbps and uses
2.4GHz frequency?

Question180: The loud clicking noise coming from a faulty hard drive is MOST likely created by:

Question181: A user has 6,250 Megabytes worth of pictures they would like to back up. At the very MINIMUM, which of the following could backup these pictures to a single medium?

Question182: A user notices the printer that is used for printing global shipper's labels is missing columns in the printed labels. The special label stock is new and appears to be fine. Which of the following should the technician perform FIRST when troubleshooting this problem?

Question183: A user is unable to show an Android smartphone display on a TV. Which of the following settings should the technician check to resolve this issue?

Question184: Which of the following RAID types uses a drive mirroring algorithm? (Select TWO).

Question185: Which of the following supports a MAXIMUM frequency of 100MHz?

Question186: A small office would like to offer Internet access to customers while onsite. However, customers should not be able to access any corporate data. Which of the following networking features would BEST enable this?

Question187: A user is trying to use Remote Desktop to connect to another computer on the LAN. The connection fails.
The technician opens up a command prompt and types the following "telnet computername 3389" and also gets the same error message. Which of the following is the MOST likely cause of this error, assuming that the OS firewall has been disabled?

Question188: A customer wants to copy a database that is 97GB in size for multiple uses. Which of the following format specifications should the customer use?

Question189: A user has lost connection to the Internet, but can still browse locally shared folders. Which of the following connections is MOST likely down?

Question190: The Chief Executive Officer (CEO) of a company has requested outside access to a server within the company network so that sensitive documents can be worked on from home. Which of the following is the MOST appropriate tool to give the CEO the requested access?

Question191: A network administrator has noticed some lag in between two buildings connected by underground cabling The administrator wants to make sure the network traffic is using the newer fiber connection Instead of the older backup CAT5 Ethernet connection Which of the following tools can be used to ensure that traffic is taking the desired path?

Question192: A user reports that a workstation fails to complete boot up and repeats a series of two beeps over and over. The user states that the workstation had been displaying BSOD errors after running multiple applications. Which of the following is the MOST likely cause?

Question193: Which of the following has color codes that match on both ends (e.g. orange-white, orange, green- white, blue, blue-white, green, brown-white, brown)?

Question194: A user wants to quickly share pictures between mobile devices. The devices will be in close proximity so the necessity of a third party service and/or another networking device is not required. Which of the following is the BEST option for this scenario?

Question195: A network administrator has a requirement to implement a WiFi hot-spot for the public. Which of the following should be used for secure access?

Question196: A customer wants to connect a laptop to a mobile device's Internet for use in situations where there is no Internet connectivity. Which of the following technologies would the technician recommend to the customer?

Question197: A home user's PC has an over-clocked CPU with a relatively small heat sync, small fans on the 800W power supply, and a high-end video card. Which of the following is the recommended solution that will manage heat more effectively?

Question198: Which of the following MUST be configured when trying to start a machine with a DVD?

Question199: Laser printers and thermal printers both use a heating element to function. Which of the following differentiates them?

Question200: When installing a floppy drive data cable, it is important for a technician to ensure which of the following?
(Select TWO).

Question201: A user reports the inability to access a company server using the FTP protocol. A technician finds other ports to the server seem to work normally. The technician has determined the problem is an incorrectly configured software firewall on the user's machine. Which of the following is MOST likely the cause?

Question202: A technician is preparing to perform a processor upgrade on a critical company server. Which of the following precautions should be taken FIRST before performing such work on a system? (Select TWO).

Question203: A user is reporting that a desktop computer with a RAID 1 array is running slowly. Upon performing a reboot, the technician sees S.M.A.R.T. errors during boot up. Which of the following tools would the technician use FIRST to troubleshoot the errors?

Question204: A client, Joe, has reported issues with the back cover of his company-issued smartphone. Joe stated that it seems to either come off on its own, or will not seat properly on the phone. Which of the following is MOST likely the problem?

Question205: Which of the following adapters causes the LEAST amount of signal loss?

Question206: Which of the following expansion cards would MOST likely have the requirements of utilizing a direct auxiliary 6-pin power plug to operate properly?

Question207: A user has downloaded an image file and needs to install an application from the image. When trying to execute or open the file, an error is displayed. Which of the following should the user perform?

Question208: Which of the following is a benefit DHCP over static addressing?

Question209: A sales representative is planning a business trip that will involve stays at hotels in remote location with little broadband and poor cellular reception. Which of the following does the IT department need to ensure is available on the sales representative's laptop for reliable telecommunicating while travelling?

Question210: Which of the following is a type of fiber connector?

Question211: A user, Ann, reports that her company laptop cannot pick up a wireless connection in certain areas of a building. However, users working on their laptops in the common areas have Internet connectivity. Which of the following is the MOST likely cause?

Question212: A customer struggles with the small print of most smartphones. The customer still likes the idea of using a smartphone for phone calls and work. Which of the following devices should the technician recommend to the customer?

Question213: A user is noticing fine black particles on printouts and in the printer itself. Which of the following tools is recommended to fix this issue?

Question214: Which of the following expansion slots uses a serial connection?

Question215: A technician receives a report from a client that is having issues with colors on a monitor. The technician notices that the monitor does not appear to have any red hues. The technician sees that the monitor has two types of inputs, VGA is currently in use, and the HDMI cable is not. The technician powers down the system and switches from using the VGA cable to the HDMI cable and the issue is resolved. Which of the following was MOST likely the issue?

Question216: Two drives in a RAID 5 have failed. Which of the following will the technician need to implement?

Question217: A user works in a public kiosk where their laptop is susceptible to theft. The information can be remotely wiped so data loss is not a concern. Which of the following options should be considered to secure the laptop?

Question218: Which of the following interfaces are used to simultaneously transfer video and audio at high rates?

Question219: A technician needs to attach a network cable to a wall jack in the conference room. After running the cable through the conduit to the conference room, which of the following tools would BEST be used to connect the cable to the wall jack?

Question220: When a technician is planning to replace a laptop hard drive, the technician will need to:

Question221: A customer wants to be able to archive a large 15 to 20 GB project to optical media using a single disk.
Which of the following should a technician recommend?

Question222: A technician is troubleshooting a desktop that is having intermittent issues with locking up and system errors. The technician suspects that the problem might be that not enough power is getting to the motherboard. Which of the following tools would a technician use to determine if the hypothesis is correct?

Question223: A technician needs to set up a VPN for a small office. To ensure the network traffic is routed to the correct machine, which of the following MUST the technician do on the router to accommodate this?

Question224: A user's iPhone will not power on. Which of the following should the technician do FIRST to isolate the problem?

Question225: A laser multi-function device in an office is able to scan documents, but users are reporting that when they try to make copies they receive an error. Which of the following troubleshooting steps should a technician try FIRST?

Question226: RAID 5 requires a minimum of how many hard drives?