EMT Practice Test

1. Question Content...

---

Question1: Given the following characteristics:
Allows smartphones to make electronic payments

Allows smartphones to be used as personal identification

Has wireless technology interfacing with an electromagnetic radio field

Which of the following connection types BEST matches these characteristics?

Question2: Which of the following interconnects devices to make a star topology?

Question3: Which of the following print technologies requires special paper to print?

Question4: A technician is upgrading the graphics card on an SFF PC. Which of the following is MOST important when considering the type of card to be installed?

Question5: A technician wants to simplify users' wireless configuration in a new remote office. Which of the following must be configured on the access point to allow wireless clients to automatically negotiate secure authentication with the SOHO access point?

Question6: Which of the following expansion slots uses a serial connection?

Question7: A user is reporting that a desktop monitor backlighting is very dim. Which of the following should be performed FIRST when troubleshooting the problem?

Question8: After installing a new monitor, a user notices that some colors are incorrectly displayed. The technician reboots the PC to see if this resolves the issue. After reboot, the problem persists. Which of the following should the technician perform NEXT?

Question9: A network technician has been tasked with deploying new VoIP phones on a network. When the technician plugs the Ethernet cable for the phone into the wall port, the phone fails to turn on. When the technician plugs the Ethernet cable directly into the computer, the computer is able to access the network. Which of the following is the MOST likely cause of this issue?

Question10: Which of the following is an advantage of using DHCP for network addressing?

Question11: A user's iPhone will not power on. Which of the following should the technician do FIRST to isolate the problem?

Question12: To configure two drives for MAXIMUM performance, which of the following RAID types should be used?

Question13: A technician is setting up a printer in a training room. The trainer needs to be able to print multiple copies of the training documentation for the classes. Which of the following should the technician configure on the printer to facilitate this?

Question14: Which of the following is the MAXIMUM number of 10Mb audio files that a user can store on a CD- RW?

Question15: A customer signed up for the mobile pay service to use with their first generation smartphone but it does not work at any place that supports the mobile pay service. Which of the following is missing from the customer's smartphone?

Question16: Which of the following is an advantage of wearable technology over standard accessories?

Question17: Which of the following wireless transmission methods requires line of sight?

Question18: Which of the following BEST describes the reason a network administrator would task a technician with replacing a hub with a switch?

Question19: A technician is troubleshooting a touch screen laptop that has a cracked screen. After replacing the physical display, the laptop is showing images correctly, however, the screen no longer responds to touch.
Which of the following components of the laptop MOST likely needs to be replaced?

Question20: Which of the following types of devices MOST likely uses electronic ink technology?

Question21: A technician is troubleshooting a server RAID array that shows the following error:
"DRIVE 0 Not Found"
Which of the following should be checked FIRST in this scenario?

Question22: On an ATX motherboard, the 4-pin auxiliary power connector provides which of the following?

Question23: A home has a modem that connects to the ISP via RG-59 cable. Which of the following WAN connections is MOST likely in use?

Question24: A technician receives a call that a client's PC is not booting after a recent test of the building's back-up generators. When the technician arrives, it is discovered that, once powered on, there is no output display or POST beep codes. Furthermore, after 15 seconds, the system's fans begin running much louder and faster. Which of the following is the MOST likely issue?

Question25: A remote employee has called the help desk asking how to print double-sided pages on a small office printer Which of the following should the help desk technician have the employee configure in the printer settings?

Question26: A user calls the help desk regarding a problem connecting a laptop to the Internet. When the laptop was plugged into the docking station, there was no connection. The technician determines the external mouse is not working. Which of the following should the technician perform FIRST to troubleshoot the issue?

Question27: Ann, a user, reports her docked mobile workstation will periodically lose her network share drive and lose video to the second monitor. Which of the following is MOST likely the cause of this anomaly?

Question28: A user needs a drive system that offers redundancy while providing the fastest read/write speeds possible.
Which of the following RAID configurations should a technician configure in the user's workstation?

Question29: A technician is trying to install a full-size PCI card into a slim line desktop PC. Which of the following would MOST likely be required to facilitate installation?

Question30: A user notices the printer that is used for printing global shipper's labels is missing columns in the printed labels. The special label stock is new and appears to be fine. Which of the following should the technician perform FIRST when troubleshooting this problem?

Question31: A technician, Anne, notices there are no hardware volume control buttons on the new laptops that were ordered. Which of the following would control the volume on the laptop?

Question32: A technician is creating new cables for a POTS. Which of the following connectors should the technician use to terminate the ends of the cables?

Question33: A user is attempting to print a color document but it will not print in color. Which of the following should the technician do FIRST to fix the problem?

Question34: A technician is working on a laptop with a failed Ethernet port caused by ESD. Which of the following is the simplest solution to restore network connectivity?

Question35: A technician is deploying a wireless AP at a location where is not a power outlet nearby. Which of the following devices could supply enough power to the AP?

Question36: Which of the following adapters causes the LEAST amount of signal loss?

Question37: A user has reported to a technician that a workstation can no longer connect to the network file share.
Upon inspection, the technician notices that the customer is experiencing the following symptoms:
The workstation is not obtaining an IP address.

The NIC indicator lights are not blinking while the Ethernet cable is plugged in.

No other workstations are experiencing this issue. Which of the following hardware tools should the technician use to isolate the problem? (Select TWO.)

Question38: Which of the following types of media connectors carries digital video as well as audio?

Question39: Which of the following technologies is the MOST secure form of wireless encryption?

Question40: A customer has connected a laptop to a projector using a VGA cable. The projector is not displaying the image from the laptop. Which of the following combinations of keys will MOST likely help the customer get the laptop to projector?

Question41: A user has purchased a new touch screen tablet and is reporting that the touch interface is extremely inaccurate and almost unusable. Which of the following actions should a technician take FIRST to resolve the issue?

Question42: A customer is looking for a device with high brightness and contrast but can maintain battery life for at least a week. The device will be used exclusively to consume content. Which of the following device types would BEST meet these criteria?

Question43: A customer wants a computer for performing a single-threaded task as quickly as possible. Which of the following CPU characteristics is the MOST important?

Question44: A technician notices the display flickering on a plugged-in laptop. When using the laptop in another location, the display does not flicker. Which of the following is MOST likely to cause of the issue?

Question45: Which of the following would typically require the use of a punchdown tool to connect a cable to the network switch?

Question46: The technician is repairing a PC which appears to have a failing RAM module. After replacing the module, the extra memory still is not registering. Which of the following is MOST likely the issue?

Question47: Which of the following Internet connection types is MOST likely to use a coaxial connector?

Question48: After migrating a network-based print queue to a new server, users are reporting that documents are not printing correctly and print jobs will error out or print garbled text. Which of the following actions will BEST resolve this issue for the affected users?

Question49: Which of the following should be used for wiring a home cable Internet connection?

Question50: Joe, a user, reports that his network speed is slower than it used to be. Joe moved his desk to a new location, which is farther away from the wall jack. His phone and network cables were moved and the ports were not changed. Joe's phone continues to function Which of would MOST likely cause Joe's slower than normal network speed?

Question51: A PC power supply has been replaced. It physically matches the old supply and the connectors are properly joined, but the PC does not power on. Which of the following is MOST likely the reason for this behavior?

Question52: A support technician troubleshoots a workstation with intermittent network connectivity to the company's domain. The network uses 802.1X certificate authentication, and the workstation had full connectivity last week. Which of the following tools or utilities should be used to troubleshoot this issue?

Question53: Which of the following devices can be used to merge traffic between two different network topologies?

Question54: Which of the following are factors when designing a home theater PC?

Question55: Joe, a user, has a new slim profile laptop and is in need of additional USB ports. He has also requested FireWire connection capabilities which his laptop does not provide. Which of the following would BEST fit the specifications Joe has provided?

Question56: Which of the following 802.11 standards has a MAXIMUM bandwidth throughput of 54Mbps and uses
2.4GHz frequency?

Question57: A technician determines that a laptop's internal network adapter is not working. An executive needs the laptop immediately for a presentation, and it requires network access. Which of the following is the BEST solution for the technician to offer to the executive?

Question58: Which of the following components of a motherboard is responsible for communications between CPU and RAM?

Question59: During an inspection, it was found that data racks were not properly grounded. To pass the inspection and address a growing concern to project data cabling and equipment, a technician must make sure all racks are properly grounded. Which of the following tools should the technician use to verify this has been completed?

Question60: A sales representative is planning a business trip that will involve stays at hotels in remote location with little broadband and poor cellular reception. Which of the following does the IT department need to ensure is available on the sales representative's laptop for reliable telecommunicating while travelling?

Question61: A technician is required to connect a new cable to an open port on the patch panel. Which of the following would the technician MOST likely use in this situation?

Question62: A user has a CAD / CAM workstation that is to be reconfigured into a Gaming PC. Which of the following would be the EASIEST and MOST effective upgrade?

Question63: Which of the following connector types requires an adapter cable on thin form factor laptops?

Question64: Which of the following technologies can be accessed through the DisplayPort? (Select TWO).

Question65: Which of the following expansion cards would MOST likely have the requirements of utilizing a direct auxiliary 6-pin power plug to operate properly?

Question66: A user is having trouble moving and opening icons with a finger on a tablet. A technician has checked the preferences and configured the speed and sensitivity, however, the problem remains. Which of the following actions should the technician advise the user to take?

Question67: A technician is installing a 2.4GHz wireless router for a doctor's office. The doctor 's office is located between a dentist's office and a restaurant. The dentist's office and the restaurant both have existing wireless routers that respectively broadcast on channels 1 and 6.
Which of the following channels should the technician select for the doctor's office's wireless router during installation to MINIMIZE interference with the other business' routers?

Question68: Which of the following would likely be the MOST cost-effective media to use for storing 8GB of data?

Question69: Which of the following RAM types is used if it is labeled as 4 GB PC1333?

Question70: A computer technician is responding to a call about a printer that is causing streaks to appear on every printout. Which of the following is the MOST likely cause?

Question71: A technician set up a four-port KVM recently. One of the computers does not respond when the technician types on the keyboard. Which of the following should the technician do FIRST?

Question72: A technician needs to install a projector into a conference room with several windows. Which of the following should the technician consider so that the displayed image is always visible?

Question73: Which of the following helps law enforcement show accountability for evidence as it was gathered?

Question74: A laptop user reports that turning on airplane mode disconnects the external mouse. Which of the following disabled signals caused the disconnection?

Question75: Recently a company updated their network infrastructure. A user reports that a laptop is experiencing slower network speeds since the update. Which of the following would the technician replace, rather than purchase a new device?

Question76: A user is trying to connect to the Internet wirelessly but gets the following error message: Page cannot be displayed. Which of the following would be the FASTEST for the user to confirm?

Question77: A technician has been called in to troubleshoot a connectivity issue. The user reports an inability to connect to any resources. The technician runs the ipconfigcommand, and the results show that the media is disconnected. The technician checks the network cable, and it is secure on both ends.
The technician tests and verifies the cable is working, and then goes to the wiring closet and verifies the switchport and patch cable both work. However, there are wires pulled out of the patch panel.
Which of the following tools should the technician use to BEST resolve the problem?

Question78: A customer states that when booting up the workstation, there is a message that says "no operating system detected"; then, it continues to boot into the operating system. The customer is preparing to modify files on a USB drive. Which of the following should a technician perform to resolve the problem?

Question79: A network administrator has a requirement to implement a WiFi hot-spot for the public. Which of the following should be used for secure access?

Question80: A user would like to set a public network for a DMZ server.
Which of the following is a public IP subnet?

Question81: Which of the following is the BEST method to use to secure data while wirelessly connected to the Internet?

Question82: A machine receives an IP address starting with 169.254.x.x when which of the following occurs?

Question83: Which of the following ports is typically used for sending email?

Question84: A user reports that a desktop laser printer produces pages that smudge when handled. A technician the toner has been replaced, but the issue still persists. Which of the following components should the technician check NEXT?

Question85: A technician connects a second monitor to a desktop. It is physically located to the right of the existing monitor, but the mouse pointer can only get to the second monitor by moving to the left edge of the screen of the first monitor. Which of following display settings needs to be adjusted to get the pointer to move with the physical placement of the monitor?

Question86: A customer wants the thinnest laptop possible. Which of the following display technologies typically allows for thinner devices?

Question87: The device that allows two different networks to communicate with one another is:

Question88: A technician installs a new video card in a desktop with onboard video. The technician boots the unit but sees no display. The monitor power light is on and the OS seems to be loading. Which of the following is the MOST likely cause?

Question89: Which of the following is required during the installation of a digitizer?

Question90: A technician has recently replaced a dead bulb in a conference room projector. The following day, it is reported that the projector shows a message that the bulb needs to be replaced again. Which of the following should the technician do to BEST resolve the issue?

Question91: A technician is responsible for setting up laptops in a room for a small conference. The laptops need to communicate with each other as well as a workstation in the room. The workstation has a wireless expansion card. A switch is not available for the laptops and they cannot access the corporate network.
Which of the following does the technician need to implement?

Question92: When a technician suspects prohibited activity on an organization's network or computers, which of the following is the FIRST step they should take?

Question93: A technician is assembling a new computer and wants to ensure proper component temperatures. On which of the following would the technician apply thermal paste and a heat sink?

Question94: Which of the following types of network configurations would a university with a network spread across a large city MOST likely use?

Question95: Wearable fitness tracking devices use which of the following technologies to determine user activity levels?

Question96: A technician is preparing to perform a processor upgrade on a critical company server. Which of the following precautions should be taken FIRST before performing such work on a system? (Select TWO).

Question97: A technician has noticed that when at company headquarters the laptop connection to the Internet is more responsive than when using the company-provided phone as a hotspot. The technician updated the drivers on the WiFi NIC without resolution and then verified the configuration on the WiFi was correct.
Which of the following configurations could cause the decreased performance?

Question98: A technician receives multiple calls from users stating that documents submitted to a shared printer are not printing. The technician can ping the device to confirm it is powered on and connected to the network. The technician successfully prints a test page from the device control panel. Which of the following should the technician perform NEXT?

Question99: A user has lost connection to the Internet, but can still browse locally shared folders. Which of the following connections is MOST likely down?

Question100: Which of the following would need to be enabled on a mobile phone to share its Internet connection with multiple devices simultaneously?

Question101: A customer asks a technician for a device that has the capability to easily connect a laptop to an external monitor, keyboard, mouse, and charge the battery. Which of the following devices should the technician recommend to the customer?

Question102: An IT vendor gives a technician the following address on a support call: 192.168.15.2/32. Which of the following BEST describes the address provided by the vendor?

Question103: A network administrator has a change to point the new intranet website to friendly name instead of an IP address. A developer does not want to wait for the change to replicate across the network. Which of the following commands could use to make friendly name work immediately?

Question104: A technician has received a PC with a faulty motherboard, and has been asked to recover data from the
128GB SSD hard drive. Which of the following would be the EASIEST method to gain access to the data?

Question105: Which of the following is the main purpose of the +5VSB output of a power supply?

Question106: A user reports that when powering up a computer, only a blank screen appears, however, the computer functioned properly the day before. A technician looks at the computer and verifies the power light is on and the fans are working properly when powering on the computer. Which of the following is the MOST likely the cause of the issue?

Question107: Ann, a user, boots her laptop and notices the screen flashes then turns black. It was working during her presentation yesterday. Which of the following troubleshooting steps should be completed?

Question108: A PC has been randomly rebooting several times a day. The technician checks the case for overheating and finds the fans appear to be operating normally. Which of the following should the technician check NEXT?

Question109: A user wants to quickly share pictures between mobile devices. The devices will be in close proximity so the necessity of a third party service and/or another networking device is not required. Which of the following is the BEST option for this scenario?

Question110: Which of the following technologies is responsible for communication with the CPU?

Question111: A technician has noticed that a client has an unsecured wireless network. Which of the following is the BEST security encryption type to protect the wireless network from intrusion?

Question112: A technician is installing a network-enabled security system that features IP-based cameras. To access the system remotely, which of the following capabilities is MOST likely to require configuration?

Question113: A technician reimaged several computers in a test lab with a test subnet of 10.1.5.1. The PC name was properly assigned, but the technician did not configure DHCP prior to shipping the computer to the customer.
The customer's corporate network has IP ranges of 10.1.1.1-10.1.5.255. The customer is unable to connect to any network resources or the Internet. Which of the following is MOST likely the error message being displayed?

Question114: Joe, a customer, contacts the help desk report his laptop screen has become dark and the screen content is difficult to see. After troubleshooting with the user, Ann, the technician, determines Joe was off-site at a park when the issue occurred. Which of the following describes what Ann should do to educate Joe?

Question115: Which of the following RAID types uses a drive mirroring algorithm? (Select TWO).

Question116: A user reports being unable to log in. Which of the following should be the FIRST step in troubleshooting?

Question117: Ann, a technician, is inspecting a PC with an Intel Core 2 Quad processor and finds that the Task Manager is reporting the system as having 8 cores. She is convinced this system only has four cores. Which of the following technologies is causing the discrepancy?

Question118: Which of the following is a public IP address?

Question119: A user reports a computer pauses for a long time when opening files in the music library after importing an existing music library from another device. After backing up the data, which of the following would BEST resolve this problem?

Question120: Which of the following Internet connection types is a digital form that runs over standard telephone wiring?

Question121: Which of the following would BEST describe the capabilities of a 64-bit operating system?

Question122: Which of the following devices would provide protection for electronic equipment in an area prone to intermittent, unstable power?

Question123: A group of users need to connect directly to a printer with continuous access. Which of the following connection types will achieve this?

Question124: A system board has six slots for memory chips, aligned in two banks. Which of the following is the optimal memory configuration this board supports?

Question125: A consultant must be recommended a portable device that does not require WIFI access for video conferencing. Which of the following would the consultant MOST likely recommend?

Question126: A customer is reporting that after removing a laptop from the docking station and bringing it home, the cursor occasionally jumps around the screen while the customer is typing. Which of the following should the technician do to mitigate this issue?

Question127: A user wants to extend a PC's capacity by connecting external devices. Which of the following connectors will allow the user to accomplish this? (Select TWO).

Question128: A technician is tasked with setting up a workstation in a new location. The technician realizes there is no network connectivity and the workstation's NIC does not have a link light. Given the connection in the wall is correctly labeled, which of the following would be BEST for the technician to use NEXT?

Question129: Which of the following is used to provide secure file storage to network users only?

Question130: A company's Chief Executive Officer (CEO) has asked a consultant to order a new external monitor to be used in the CEO's office. Picture quality and contrast ratio are the most important factors, but cost is not a factor. Which of the following types would BEST meet these requirements?

Question131: Which of the following wireless technologies is LEAST likely to be intercepted by a third party?

Question132: A technician is installing a new office workgroup printer and wants to network it across all computers.
Which of the following methods would accomplish this with the MOST reliable results?

Question133: Which of the following characteristics is generally found on a docking station that port replicators do not offer?

Question134: Which of the following would be used to connect two remote sites?

Question135: A user is giving a presentation for the third time in a single day to off-site customers. Each time the VGA output was used successfully. While preparing for another meeting, the laptop is connected to a projector and the laptop displays an incompatible VGA mode error. Which of the following could be the cause?

Question136: Which of the following is a benefit DHCP over static addressing?

Question137: A technician is called to work on a file server with two hard drives in a hardware RAID1 configuration. One of the drives fails and, after being tested, is not recoverable. It is important that the server continues to function at high availability and is not taken offline. Which of the following steps should the technician take? (Select TWO.)

Question138: Which of the following types of device cable types are used to connect output devices such as printers and scanners?

Question139: A technician is tasked with selecting components to build a computer that will be used for computer-aided drafting and computer aided modeling. Which of the following components are the BEST choices? (Select TWO).

Question140: A technician finds an external hard drive with the markings "IEEE 1394" on it. Which of the following cable types would be needed to view the contents of this drive?

Question141: A user reports that a computer keeps shutting itself down. After troubleshooting, the technician determines the shutdowns occur whenever the computer is stressed, such as when the user is compiling a program in Visual Studio. Which of the following is MOST likely the issue?

Question142: A user works in a public kiosk where their laptop is susceptible to theft. The information can be remotely wiped so data loss is not a concern. Which of the following options should be considered to secure the laptop?

Question143: A user has a PC with RAID configuration and reports slow computer performance. A technician uses the manufacture's diagnostic software, and the computer passes all tests. The technician then uses a defragmentation tool and hears clicking noises. Which of the following should the technician identify and replace?

Question144: Which of the following operating system types will allow a user to utilize 16GB of RAM if installed on a PC workstation?

Question145: A customer asks a technician to upgrade a desktop computer to support the DVI-D interface. Which of the following PC expansion cards would the technician upgrade?

Question146: A user's PC is displaying an OS NOT FOUNDerror message when starting up. The technician boots the computer to a recovery disk and performs a CHKDSK. The CHKDSK reports several unfixable errors.
Which of the following should the technician perform NEXT to repair the computer?

Question147: A user asks a technician to connect a laptop dock to a large external monitor. Which of the following connections would carry both audio and video with the HIGHEST quality?

Question148: A company is converting to LCD monitors and needs to properly dispose of all CRT monitors. Which of the following is an important consideration when disposing of CRT monitors?

Question149: A technician works for a company that has virtual servers and virtual desktops. The company hires a user who only needs to access the virtual desktops. Which of the following is the MOST cost-effective workstation to purchase?

Question150: Occasionally a technician will need to order a new feature for a printer. For which of the following types of print is the technician ordering the fuser?

Question151: A technician needs to attach a network cable to a wall jack in the conference room. After running the cable through the conduit to the conference room, which of the following tools would BEST be used to connect the cable to the wall jack?

Question152: A technician is installing Hyper-V and is getting an error that the software is not able to be installed. Which of the following processor characteristics should be checked?

Question153: Ann, a customer, is in an area where internet connectivity is available. When trying to access a web page on her laptop, she receives "A page cannot be found'' message. Which of the following is the FIRST key Ann should check to troubleshooting the internet connection?

Question154: A user needs a device that meets all of the following criteria:
1. Longest possible battery life
2. Best-in-class viewing experience for printed text only
3. Wireless download capability for new content
Which of the following devices would BEST meet the user's requirements?

Question155: Which of the following monitor technologies provide the widest viewing angle with rich colors and consistent backlighting? (Select TWO).

Question156: Which of the following is the BEST approach a technician should take when informing a customer about their findings of any specific computer problem?

Question157: A technician is building a new PC and notices that it has 8 DIMM sockets labeled 0 through 7. Four are white and four are blue. Which of the following should the technician do FIRST?

Question158: A technician just finished replacing a laptop screen, and upon first boot notices that the screen provides a very faint but darkened image which cannot be adjusted. Which of the following was MOST likely left unplugged after replacement?

Question159: A technician receives a computer that is failing to boot properly. Upon boot it displays an error that the boot configuration data is invalid. The technician puts the PC into a pre-installation mode.
Which of the following actions should be performed NEXT?

Question160: Which of the following is the subnet mask for a Class A IP address?

Question161: Which of the following components is a thin transparent layer that reads the signal from a touch-screen laptop and sends it to the processing unit?

Question162: A company uses a laptop for employees to clock in and out for work. Which of the following devices should be installed to ensure one employee cannot impersonate another?

Question163: ESD mats are useful for protecting against which of the following hazards?

Question164: Which of the following devices does a technician need to calibrate as part of an installation?

Question165: A client's computer is not connecting to a website. Which of the following commands will allow the technician to view the route/number of hops between the host and remote systems?

Question166: A user is having problems printing. The technician believes the printer may be out of ink. Which of the following troubleshooting steps should be performed NEXT?

Question167: Which of the following connection types can be used simultaneously for video, storage, and audio?

Question168: A user, Ann, reports that her company laptop cannot pick up a wireless connection in certain areas of a building. However, users working on their laptops in the common areas have Internet connectivity. Which of the following is the MOST likely cause?

Question169: A customer is looking for new wearable technology and wants to track heart rate with little effort.
Which of the following devices should the technician recommend?

Question170: A technician needs to connect two buildings that are 500ft (150m) apart via Cat 6 cable. Which of the following devices could the technician use to enable connectivity?

Question171: Which of the following display connector types can transmit either a digital-to-digital signal or an analog-to- analog signal?

Question172: A user has requested a device that could be used for web-conferences while away from work. The device will mainly be used for emailing, document reviewing, and phone calls. Which of the following mobile devices would a technician MOST likely recommend?

Question173: A small office would like to offer Internet access to customers while onsite. However, customers should not be able to access any corporate data. Which of the following networking features would BEST enable this?

Question174: A technician is installing new hard drives into a server and needs to set IDs to numbers ranging from 0-15.
Which of the following types of drives is the technician installing?

Question175: A technician is tasked with connecting a digital display to a computer that requires a 4GB connection speed. Which of the following types of connection cables is sufficient for this requirement?

Question176: The main laser printer constantly experiences paper jams when starting to print. A technician has cleaned the inside with a paper vacuum, but printer continues to jam. Which of the following would BEST resolve the issue?

Question177: A technician upgraded the CPU, and now the system fails to stay powered on for more than 30 seconds.
Which of the following components should be checked?

Question178: A technician is replacing a drive that recently failed in a RAID configuration. However, after installing the new drive, the OS cannot access the RAID array. Which of the following should the technician perform NEXT?

Question179: A user reports that documents from a laser printer have vertical lines covering the length of the page where nothing is printed. The user replaces the toner cartridge, but the problem persists. Which of the following is MOST likely to cause?

Question180: A technician replaces a failed hard drive with a brand new one. The technician boots from a PE CD and attempts to install a custom OS build deployed from the network. The hard drive is visible in the system's BIOS. However, once in the preinstallation environment, the drive is not recognized in the imaging process and the process fails. Which of the following is MOST likely the cause of failure?

Question181: Which of the following channels should a technician choose when installing multiple wireless access points for a small office home office (SOHO) network to provide the MINIMAL interference?

Question182: A technician is installing a new TV tuner on a Windows 7 HTPC and no channels are showing up. Which of the following is the MOST likely cause?

Question183: Which of the following is used to facilitate communications with a user's smartphone in order to make purchases and payments by proximity?

Question184: A computer is being built with multiple gaming video cards to ensure a smooth gaming experience. Which of the following specifications is the MOST imnportant?

Question185: A technician has a work order to install a USB 3.0 expansion card into a PC. The expansion card is a PCI Express 1.1 compliant card and the motherboard has one PCI Express 2.0 slot available. Which of following BEST represents the compatibility between the hardware?

Question186: A customer recently had a power outage that affected a PC. When the PC is powered on, the front panel LEDs illuminate and the fans engage, but there is no video output or drive activity. The technician replaces the PSU, but the symptoms remain. Which of the following MOST likely occurred?

Question187: A network consultant is configuring an existing server with five customer-purchased hard drives. The customer's requirements include redundancy and double fault tolerance. Which of the following would BEST utilize the existing drives and meet the customer's expectations?

Question188: Which of the following connection types is capable of transmissions speeds up 100 Gbps?

Question189: Which of the following monitor has a type of "privacy filter" characteristic by default?

Question190: Ann is cleaning the printer pickup rollers and spills the cleaning fluid on her leg. In which of the following would she find the proper way to cleanup the spill?

Question191: Which of the following external ports would a technician use to connect a keyboard? (Select TWO).

Question192: Which of the following encryption types is used with WPA2?

Question193: A junior technician has been making configuration changes on a computer that is connected to a wired network. The computer is now experiencing slow transfer speeds. A senior technician, who is assisting the junior technician, verifies the static IP address, subnet mask, and gateway address on the computer are correct. Other employees on the same network are not experiencing any issues.
Which of the following is the MOST likely problem?

Question194: Which of the following versions of Windows XP would a technician MOST likely install for a small business?

Question195: A user has 6,250 Megabytes worth of pictures they would like to back up. At the very MINIMUM, which of the following could backup these pictures to a single medium?

Question196: A technician has just installed a wireless access point in a customer's home office. While testing the network and browsing the Internet, the technician finds that the connection is not stable, speeds are slow, and websites sometimes do not load. Which of the following should the technician do FIRST?

Question197: A user would like to set up a wireless network that uses RADIUS as the authentication server and has the strongest encryption type. Which of the following would be the BEST solution?

Question198: Which of the following services provides the ability to resolve UNC to appropriate IP addresses?

Question199: A technician has connected a new multifunction printer to the company network. The technician has mapped the printer to a user's workstation, but the user is unable to scan documents. Which of the following will address this problem? (Choose two.)

Question200: A technician is dispatched to install additional RAM in a computer. The technician unplugs the system from the power source, and removes the cover of the PC. Which of the following should the technician do NEXT?

Question201: A computer technician wants to boot up a computer using a USB flash drive. After inserting the USB drive and powering on the computer, it does not boot to the flash drive and instead boots to the OS on the hard drive. Which of the following is MOST likely the cause?

Question202: Which of the following BEST explains how the data rate is doubled in DDR RAM?

Question203: Ann, a user, brings her laptop in and reports that it is no longer charging. Additionally, the laptop can no longer stay powered on even when plugged in. Which of the following hardware components is MOST likely in need of replacement?

Question204: A 27 in (68.6 cm) analog monitor display shows the left and right sides are bulging outward. Which of the following should the technician performance FIRST to remedy the issue?

Question205: Which of the following BIOS level settings allow an administrator to view warnings on possible hardware level changes?

Question206: A security officer wants to eliminate username and password sharing on the network Which of the following technologies should be part of a potential solution?

Question207: When referring to laser printing, which of the following describes the development process?

Question208: A technician is installing new hard disks to begin a new Windows 8 installation and has successfully attached all cables. However, the installation wizard does not detect any hard drives. Which of the following is MOST likely to resolve the issue?

Question209: A user reports the F1-F2 keys on a laptop do not perform as expected. Another application opens when pressing F1, and the screen dims when pressing F5. Which of the following would remedy the situation?

Question210: The Chief Executive Officer (CEO) of a company has requested outside access to a server within the company network so that sensitive documents can be worked on from home. Which of the following is the MOST appropriate tool to give the CEO the requested access?

Question211: The loud clicking noise coming from a faulty hard drive is MOST likely created by:

Question212: Which of the following translates digital signals into analog for transmission over phone lines?

Question213: Which of the following components is responsible for converting light into digital information?

Question214: A customer wants to upgrade a computer with two additional hard drives, a more powerful GPU, a Blu-ray drive, and additional case fans to keep the system cool. Which of the following is MOST important to consider when adding these components to the system?

Question215: Joe, a technician, is preparing to replace a laptop screen. This laptop has a touch screen to support Windows 8.1 in order to use the Metro tiles. Which of the following is the FIRST step the technician should perform?

Question216: A user has requested to have an extra 4GB of memory installed on a laptop. During the Installation process, which of the following parts of the laptop will the technician need to remove?

Question217: Which of the following supports a MAXIMUM frequency of 100MHz?

Question218: A user is notified of file system errors on an external hard drive. Which of the following tools can be used to repair common errors on the drive?

Question219: Which of the following network devices filters traffic of many different protocols based on a predetermined set of rules established by a system administrator?

Question220: A technician needs to configure a computer system for MAXIMUM safety of stored data while staying cost effective. Which of the following RAID levels should be used?

Question221: A technician is securely accessing a remote router to check the running configuration. To do so the technician need to an application that utilizes which of the following protocols?

Question222: A user reports the computer network seems slow. The user's office had one network port available, but the user needed to add more network devices. The user located an older network device that allowed multiple connections. However, the network performance decreased due to collisions. Which of the following explains the cause of this issue?

Question223: Which of the following devices is used to convert initially audible signals into digital signals to provide communication between two endpoints?

Question224: Which of the following cable connection types is an example of a mini DIN?

Question225: Which of the following MUST be configured when trying to start a machine with a DVD?

Question226: When working on a computer that supports triple-Channel memory configurations, which of the following RAM modules would provide the BEST memory performance?

Question227: Which of the following serial interfaces has been increased in speed to 10Gbps and features two connector types for future standardization purposes?

Question228: Which of the following encryption types does WPA use?

Question229: A user states there are multiple small black dots on an LCD screen. Which of the following should be done to resolve the issue?

Question230: Which of the following ports is used for a secure browser connection for an online purchase?

Question231: Which of the following wireless connections requires pin-enabled pairing before it can be used?

Question232: Which of the following cable types delivers a signal over a single pin connector?

Question233: A user is looking a storage solution that has distributed parity without sacrificing performance. Which of the following is the minimum number of hard drives the technician should recommend the user purchase to meet this need?

Question234: A network technician connects a tone generator to an RJ-45 drop. Which of the following is the MOST likely reason for doing this?

Question235: Which of the following would be the MOST important factor to consider when building a virtualization workstation?

Question236: A customer brings in a PC that recently stopped working. The technician begins diagnosis and finds the following symptoms:
The PC turns on and all fans spin normally

No display output is given either from onboard video or a PCle video card.

There are no POST beep codes at boot even with the CPU and RAM fully removed.

Which of the following is the MOST accurate conclusion based on these findings?

Question237: A user has a backup file that is 8.6GB and wants to save the entire file on one disc. Which of the following types of discs is the MINIMUM required to save the entire file?

Question238: A user is noticing fine black particles on printouts and in the printer itself. Which of the following tools is recommended to fix this issue?

Question239: A user reports the inability to access a company server using the FTP protocol. A technician finds other ports to the server seem to work normally. The technician has determined the problem is an incorrectly configured software firewall on the user's machine. Which of the following is MOST likely the cause?

Question240: Which of the following is used to terminate coaxial cabling to deliver Internet?

Question241: Which of the following is a standard Intel processor socket type?

Question242: A client has an issue with large files taking a long time to open or save. As time goes by, the issue worsens. The client has hundreds of GBs of files that are still in the process of backing up. The technician has verified that the hard drive is healthy and there are no signs of failure. Which of the following troubleshooting steps should the technician perform NEXT?

Question243: A technician needs to boot a PC from a USB drive. Which of the following settings should be disabled to accomplish this task?

Question244: A technician assists a user with a local printer issue on a domain workstation. While working in a word processing program, the user clicks the printer icon. The software appears as if the job was sent to the printer, but nothing prints. The technician confirms the printer queue is empty. Which of the following troubleshooting steps should the technician perform FIRST?

Question245: A bank wants to maximize the security of employee computer data displayed on their screen. Which of the following would BEST accomplish these goals?

Question246: A technician receives the following message at bootup: OS not found. The technician notices a flash drive inserted. Which of the following actions should the technician take FIRST?

Question247: Ann, a user, has recently installed a new Blu-Ray ROM in her desktop computer. The computer recognizes the device as a DVD-ROM. Which of the following actions would enable the system to recognize the device as a Blu-Ray device?

Question248: A technician is installing several new network lines. The technician has a spool of Cat 6 cable and a bag of RJ45 connectors. Which of the following tools does the technician need to complete the job? (Select TWO)