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Question1: When a Belt wishes to clarify the activities of various departments in a Process Map she is creating she adds a feature to the map called ______________.
Question2: Measurement System Analysis is a procedure used to quantify variation of the method or system used for taking measurements and used to assure usable data is collected.
Question3: Which of the following would likely not be a CTQ (Critical-to-Quality) for the purchase of a product?
Question4: One of the 5S approaches to eliminating waste is to minimize work activities that are out of the ordinary thereby requiring unusual decisions and actions to accomplish the correct things. This 5S tool is called __________________.
Question5: The Pareto Chart is a tool that displays data that typically follows what ratio?
Question6: The ROI for a project is a measurement metric that stands for Return on Investment and is one of the methods used to measure the success of a Lean Six Sigma project.
Question7: An important factor in a viable Control Plan is to determine who, when and to what level various personnel must be _________ to maintain the improvements made to a process.
Question8: Which of the following would likely be a CTQ (Critical-to-Quality) for the purchase of a service?
Question9: Upon completion of a project a Belt must complete the ____________________ then transfer responsibility for this to the Process Owner.
Question10: Six Sigma refers to a process whose output has 100% of its data points within 8 Standard Deviations from the Mean.
Question11: One of the primary benefits of your team working together to create an X-Y Diagram is that the data collected from this exercise is accurate and certain.
Question12: At the start of a project we are told to "walk the process" from beginning to the end. We do this to_____________________.
Question13: When we create a Process Map we use a __________ to show the direction of work flow.
Question14: A Monitoring Plan put into place at the conclusion of a project will provide for adequate systems with key metric readouts indicating out-of-spec conditions.
Question15: The purpose of a Process Map is to identify the complexity of the process and to assist in identifying ______________ in the process.
Question16: In an organization is the sum total of all the processes which occur in the business to take inputs and turn them into customer desired outputs is called the Value Chain.
Question17: It is recommended that when beginning a 5S program it be started in a pilot work area for learning and demonstration purposes then it is expended throughout the plant.
Question18: Long-term Data represents all the variation that one can expect to experience from the output of the subject process.
Question19: Benefits and working conditions would be primarily the concern of which of the following?
Question20: Which of the following is a method of expressing the concept that the outputs of a process are a function of all the inputs to the process?
Question21: When we create a Process Map and want to depict an action step in the process we would use the ____________ symbol.
Question22: When we assess the Voice of the Customer we are attempting to determine the gaps in our processes between "what is" and __________________.
Question23: Inputs that may affect your process to some degree but are not critical, are difficult to quantify and are random in nature are referred to as ___________.
Question24: The following Business Case is constructed properly. "During most of 2008 Division 16 experienced a 4.2% product return rate versus a target of nearly no returns. This costs the company a whole bunch of money.
Question25: The formula Y = f(Xn) is a method of expressing the concept that the output of a process is a function of all the __________________?
Question26: A Belt gathered the following defect data for a trouser production line and wanted to assemble it into a Pareto Chart. The correct order from left to right in the chart would be:Data:Cutting29Forming43Stitching17Sealing51
Question27: Al bought a handheld GPS from his local electronics store. When he entered an address it would not function. For the manufacturer of the GPS this would be categorized as what type of cost?
Question28: The Control Plan is the road map to sustaining the improvements made through the Lean Six Sigma project and should therefore involve keeping the __________ up to date as a means of supporting the Response Plan in case a defect is noticed.
Question29: To minimize waste through the application of Lean Principles we do which of the following?
Question30: The Control Plan is created following the finalization of the Measure Phase and can be closed when?
Question31: Y, the output of a process, is the ______________ variable while Xn, the various inputs to a process, are the _____________ variables.
Question32: A Belt gathered the following defect data for a polyurethane production line and wanted to assemble it into a Pareto Chart. The correct order from left to right in the chart would be:Data:Trimming37Forming61Packaging29Sealing5
Question33: A ______________ is a graphical presentation of sample data that shows the number of times that a data point is a specific number.