EMT Practice Test

1. Question Content...

---

Question1: Which of the following is the PRIMARY role of the governance function in enabling an enterprise to achieve its business objectives?

Question2: A healthcare enterprise that is subject to strict compliance requirements has decided to outsource several key IT services to third-party providers. Which of the following would be the BEST way to assess compliance and avoid reputational damage?

Question3: Which of the following is the PRIMARY responsibility of a data steward?

Question4: An enterprise has launched a series of critical new IT initiatives that are expected to produce substantial value Which of the following would BEST provide the board with an indication of progress of the IT initiatives?

Question5: Which of the following is the PRIMARY element in sustaining an effective governance framework?

Question6: The PRIMARY reason for an enterprise to adopt an IT governance framework is to:

Question7: Which of the following would be the BEST way to facilitate the successful adoption of a new technology across the enterprise?

Question8: Which of the following should be the PRIMARY basis for establishing categories within an information classification scheme?

Question9: Which of the following has the GREATEST influence on data quality assurance?

Question10: A large organization with branches across many countries is in the midst of an enterprise resource planning (ERP) transformation. The IT organization receives news that the branches in a country where the impact to the enterprise is to be greatest are being sold. What should be the NEXT step?

Question11: The FIRST step in aligning resource management to the enterprise's IT strategic plan would be to

Question12: Which of the following is (he GREATEST benefit of using the life cycle approach to govern information assets?

Question13: Which of the following is the BEST approach when reviewing The security status of a new business acquisition?

Question14: A root-cause analysis indicates a major service disruption due to a lack of competency of newly hired IT system administrators. Who should be accountable for resolving the situation?

Question15: Acceptance of an enterprise's newly implemented IT governance initiatives has been resisted by a functional group requesting more autonomy over technology choices. Which of the following is MOST important to accommodate this need for autonomy?

Question16: An IT manager is trying to determine optimal IT service levels. Which of the following should be the PRIMARY consideration?

Question17: An IT risk assessment for a large healthcare group revealed an increased risk of unauthorized disclosure of information. Which of the following should be established FIRST to address the risk?

Question18: The MAIN responsibility of the board of directors regarding the management of enterprise risk is to:

Question19: An enterprise is about to complete a major acquisition, and a decision has been made that both companies will be using the parent company's IT infrastructure. Which of the following should be done NEXT?

Question20: When deciding to develop a system with sensitive data, which of the following is MOST important to include in a business case?

Question21: Which of the following is the MOST important input for designing a development program to help IT employees improve their ability to respond to business needs?

Question22: Which of the following BEST lowers costs and improves scalability from an IT enterprise architecture (EA) perspective?

Question23: In a large enterprise, which of the following is the BEST approach to enable effective communication to senior management regarding the project status for a strategic enterprise resource management system implementation?

Question24: Which of the following is MOST important to effectively initiate IT-enabled change?

Question25: An IT risk committee is trying to mitigate the risk associated with a newly implemented bring your own device (BYOD) policy and supporting mobile device management (MDM) tools. Which of the following would be the BEST way to ensure employees understand how to protect sensitive corporate data on their mobile devices?

Question26: Which of the following is the BEST indication that an implementation plan for a new governance initiative will be successful?

Question27: Which of the following is the MOST important benefit of effective IT governance reporting?

Question28: The GREATEST benefit associated with a decision to implement performance metrics for key IT assets is the ability to:

Question29: Which of the following would a CIO use to present the overall view of IT performance to the board of directors?

Question30: An enterprise is planning a change in business direction. As a result, IT risk will significantly increase. Which of the following should be the GO'S FIRST course of action?

Question31: Which of the following are PRIMARY factors in ensuring the success of an enterprise quality assurance program?

Question32: An enterprise is developing several consumer-based services using emerging technologies involving sensitive personal data. The CIO is under pressure to ensure the enterprise is first to market, but security scan results have not been adequately addressed. Reviewing which of the following will enable the CIO to make the BEST decision for the customers?

Question33: Which of the following BEST enables an enterprise to determine how business expectations should be addressed in a governance program?

Question34: Which of the following is the PRIMARY responsibility of a data steward at an enterprise with mature data management programs?

Question35: An enterprise recently implemented a significant change in its business strategy by moving to a technologically advanced product with considerable impact on the business. What should be the FINAL step in completing the changes to IT processes?

Question36: Which of the following is the MOST important reason that IT strategic planning processes need to be adequately documented and communicated?

Question37: An enterprise is considering outsourcing non-core IT processes Which of the following should be the FIRST step?

Question38: An enterprise will be adopting wearable technology to improve business performance Whtch of the following would be the BEST way for the CIO to validate IPs preparedness for this initiative?

Question39: Which of the following would provide the MOST useful information to understand the associated risks when implementing a new digital transformation strategy?

Question40: As part of the implementation of IT governance, the board of an enterprise should establish an IT strategy committee to:

Question41: A newly hired CIO has been told the enterprise has an established IT governance process, but finds it is not being followed. To address this problem, the CIO should FIRST

Question42: Which of the following should be the PRIMARY goal of implementing an IT strategic planning process?

Question43: When developing an IT governance framework, it is MOST important for an enterprise to consider:

Question44: Which of the following will BEST enable an enterprise to convey IT governance direction and objectives?

Question45: When evaluating benefits realization of IT process performance, the analysis MUST be based on;

Question46: An enterprise considers implementing a system that uses a technology that is not in line with its IT strategy.
The business case indicates significant benefit to the enterprise. Which of the following is the BEST way to manage this situation within an IT governance framework?

Question47: To successfully implement enterprise IT governance, which of the following should be the MAIN focus of IT policies?

Question48: Which of the following MOST effectively demonstrates operational readiness to address information security risk issues?

Question49: A large retail chain realizes that while there has not been any loss of data, IT security has not been a priority and should become a key goal for the enterprise. What should be the FIRST high-level initiative for a newly created IT strategy committee in order to support this business goal?

Question50: To benefit from economies of scale, a CIO is deciding whether to outsource some IT services. Which of the following would be the MOST important consideration during the decision-making process?

Question51: What should be the FIRST action of a new CIO when considering an IT governance framework for an enterprise?

Question52: Which of the following is the GREATEST benefit of using a quantitative risk assessment method?

Question53: To reduce the risk of reputational damage through inappropriate use of social media by employees outside of the workplace, the enterprise approach regarding social media should PRIMARILY focus on;

Question54: A large enterprise has decided to use an emerging technology that needs to be integrated with the current IT infrastructure. Which of the following is the BEST way to prevent adverse effects to the enterprise resulting from the new technology?

Question55: A company is considering selling products online, and the CIO has been asked to advise the board of directors of potential problems with this strategy. Which of the following is the ClO's BEST course of action?

Question56: The BEST time to identity metrics to measure the performance of an IT-enabled investment is during:

Question57: Which of the following roles has PRIMARY accountability for the security related to data assets?

Question58: Which of the following characteristics would BEST indicate that an IT process is a good candidate for outsourcing?

Question59: Which of the following would BEST enable business innovation through IT?

Question60: An airline wants to launch a new program involving the use of artificial intelligence (Al) and machine learning the mam objective of the program is to use customer behavior to determine new routes and markets Which of the following should be done NEXT?

Question61: A newly appointed CIO has issued a new IT strategic plan. Which of the following is the MOST effective way for the CIO to ensure the IT management team is held accountable for the delivery of the plan?

Question62: The BEST way for a CIO to monitor the alignment between the business and IT strategy is to regularly review

Question63: Due to continually missed service level agreements (SLAs), an enterprise plans to terminate its contract with a vendor providing IT help desk services. The enterprise s IT department will assume the help desk-related responsibilities. Which of the following would BEST facilitate this transition?

Question64: An audit report has revealed that data scientists are analyzing sensitive "big data" files using an offsite cloud because corporate servers do not have the necessary processing capabilities. A review of policies indicates this practice is not prohibited. Which of the following should be the FIRST strategic action to address the report?

Question65: When developing effective metrics for the measurement of solution delivery, it is MOST important to:

Question66: Which of the following is the PRIMARY benefit of communicating the IT strategy across the enterprise?

Question67: An enterprise is planning to migrate its IT infrastructure to a cloud-based solution but does not have experience with this technology Which of the following should be done FIRST to reduce the risk of IT service disruptions when using this new technology?

Question68: Which of the following is the MOST important consideration when integrating a new vendor with an enterprise resource planning (ERP) system?

Question69: An IT steering committee is concerned that enterprise technologies have grown stagnant and are outdated.
Which of the following is the BEST strategy to invest in modern technology?

Question70: Prior to decommissioning an IT system, it is MOST important to:

Question71: Which of the following metrics is MOST useful to ensure IT services meet business requirements?

Question72: Which of the following is MOST important to document for a business ethics program?

Question73: In which of the following situations is it MOST appropriate to use a quantitative risk assessment?

Question74: An IT steering committee has received a report that supports the economic and service benefits of moving infrastructure hosting to an external cloud provider. Business leadership is very concerned about the security risk and potential loss of customer data. What is the BEST way for the committee to address these concerns?

Question75: The CIO of a large enterprise has taken the necessary steps to align IT objectives with business objectives.
What is the BEST way for the CIO to ensure these objectives are delivered effectively by IT staff?

Question76: Which of the following BEST demonstrates the effectiveness of enterprise IT governance?

Question77: Which of the following would provide the MOST useful information to measure the alignment of IT with the enterprise?

Question78: An enterprise's CIO requires all IT processes within the enterprise to be clearly defined. Which of the following would be the MOST immediate outcome?

Question79: An organization is evaluating vendors to provide mobile device management (MDM) services. Which of the following is a KEY governance consideration for the IT steering committee?

Question80: Which of the following is the PRIMARY consideration when developing an information asset management program?

Question81: An enterprise has decided to implement an IT risk management program After establishing stakeholder desired outcomes, the MAIN goal of the IT strategy committee should be to:

Question82: An enterprise can BEST assess the benefits of a new IT project through its life cycle by:

Question83: Which of the following is the BEST approach to assist an enterprise in planning for iT-enabled investments?

Question84: What is the BEST criterion for prioritizing IT risk remediation when resource requirements are equal?

Question85: What should be done FIRST when feedback indicates recently implemented software products are not meeting business unit expectations?

Question86: It has been discovered that multiple business units across an enterprise are using duplicate IT applications and services to fulfill their individual needs. Which of the following would be MOST helpful to address this concern?

Question87: From a governance perspective, the PRIMARY goal of an IT risk optimization process should be to ensure:

Question88: Which of the following would be the PRIMARY impact on IT governance when a business strategy is changed?

Question89: A manufacturing company has recently decided to outsource portions of its IT operations. Which of the following would BEST justify this decision?

Question90: A data governance strategy has been defined by the IT strategy committee which includes privacy objectives related to access controls, authorized use. and data collection. Which of the following should the committee do NEXT?

Question91: Supply chain management has established a supplier policy requiring multiple technology suppliers. What is the BEST way to ensure the success of this policy?

Question92: A CEO wants to establish a governance framework to facilitate the alignment of IT and business strategies.
Which of the following should be a KEY requirement of this framework?

Question93: Which of the following is the MOST important, characteristic of a well-defined information architecture?

Question94: Which of the following BEST supports enterprise decision making for IT resource allocation?

Question95: Which of the following is MOST critical to support IT governance cultural changes within an organization?

Question96: Which of the following should be the PRIMARY goal of implementing service level agreements (SLAs) with an outsourcing vendor?

Question97: An enterprise is determining the objectives for an IT training improvement initiative from a governance prosected. it would be MOST important to ensure that:

Question98: Which of the following would BEST support an enterprise's initiative to incorporate desired organizational behaviors into the IT governance framework?

Question99: Which of the following is MOST important for an enterprise to review when classifying information assets?

Question100: An enterprise experiencing issues with data protection and least privilege is implementing enterprise-wide data encryption in response. Which of the following is the BEST approach to ensure all business units work toward remediating these issues?

Question101: To evaluate IT resource management, it is MOST important to define:

Question102: IT security is concerned with employees' increasing use of personal equipment for work-related purposes, while employees claim it allows them to be more productive. A decision on whether to modify the enterprise information security policy should be based on:

Question103: Which of the following should be the ClO's GREATEST consideration when making changes to the IT strategy'?

Question104: An enterprise is implementing a new IT governance program. Which of the following is the BEST way to increase the likelihood of its success?

Question105: IT senior management has just received a survey report indicating that more than one third of the organization's key IT staff plan to retire within the next 12 months. Which of the following is the MOST important governance action to prepare for this possibility?

Question106: A global enterprise is experiencing an economic downturn and is rapidly losing market share. IT senior management is reassessing the core activities of the business, including IT, and the associated resource implications. Management has decided to focus on its local market and to close international operations. A critical issue from a resource management perspective is to retain the most capable staff. This is BEST achieved by:

Question107: Which of the following is the BEST way to address an IT audit finding that many enterprise application updates lack appropriate documentation?

Question108: Which of the following is the BEST justification for a procurement manager to agree to purchase IT equipment from a specific vendor during a sales promotion?

Question109: Which of the following is MOST important for IT governance to have in place to ensure the enterprise can maintain operations during extensive system downtime?

Question110: Which of the following would be MOST important to update if a decision is made to ban end user-owned devices in the workplace?

Question111: An enterprise has made the strategic decision to begin a global expansion program which will require opening sales offices in countries across the world. Which of the following should be the FIRST consideration with regard to the IT service desk which will remain centralized?
The effect of regional differences On service delivery
Identification of IT service desk functions that can be outsourced

Question112: Which of the following should IT governance mandate before any transition of data from a legacy system to a new technology platform?

Question113: A new and expanding enterprise has recently received a report indicating 90% of its data has been collected in just the last six months, triggering data breach and privacy concerns. What should be the IT steering committee's FIRST course of action to ensure new data is managed effectively?

Question114: An enterprise has identified potential environmental disasters that could occur in the area where its data center is located. Which of the following should be done NEXT?

Question115: An organization requires updates to their IT infrastructure to meet business needs. Which of the following will provide the MOST useful information when planning for the necessary IT investments?

Question116: An enterprise has decided to implement an enterprise resource planning (ERP) system to achieve operating and cost efficiencies through global IT standardization. The business units are resistant because they are used to operating autonomously. The CEO has instructed the CIO to move quickly with the implementation to force acceptance with business unit leaders. Which of the following should be the ClO's FIRST step?

Question117: Which of the following is a PRIMARY responsibility of the CIO when an enterprise plans to replace its enterprise resource applications?

Question118: Following a re-prioritization of business objectives by management, which of the following should be performed FIRST to allocate resources to IT processes?

Question119: A CEO is concerned that IT costs have significantly exceeded budget without resulting benefits. The root causes are an overlap of IT projects and a lack of alignment with business demands. Which of the following would BEST enable remediation of this situation?

Question120: Which of the following should be management's GREATEST consideration when trying to optimize the use of benefits from IT?

Question121: An enterprise's information security function is making changes to its data retention and backup policies.
Which of the following presents the GREATEST risk?

Question122: The PRIMARY reason a CIO and IT senior management should stay aware of the business environment is to:

Question123: The PRIMARY reason for using quantitative criteria in developing business cases for IT projects is to:

Question124: Which of the following should be the FIRST consideration for an enterprise faced with a pandemic situation resulting in a mandatory remote work environment?

Question125: When conducting a risk assessment in support of a new regulatory requirement, the IT risk committee should FIRST consider the:

Question126: An organization's board of directors has questioned the value provided by IT key performance indicators (KPIs). Which of the following is the BEST way to determine whether the KPIs adequately support organizational objectives?

Question127: The CEO of an organization is concerned that there are inconsistencies in the way information assets are classified across the enterprise. Which of the following is be the BEST way for the CIO to address these concerns?

Question128: An analysis of an organization s security breach is complete. The results indicate that the quality of the code used for updates to its primary customer-facing software has been declining and security flaws were introduced. The FIRST IT governance action to correct this problem should be to review:

Question129: Which of the following IT governance actions would be the BEST way to minimize the likelihood of IT failures jeopardizing the corporate value of an IT-dependent organization?

Question130: Which of the following aspects of IT governance BEST addresses the potential intellectual property implications of a cloud service provider having a database in another country?

Question131: Which of the following should be identified FIRST when determining appropriate IT key risk indicators (KRIs)?

Question132: An enterprise has decided to utilize a cloud vendor for the first time to provide email as a service, eliminating in-house email capabilities. Which of the following IT strategic actions should be triggered by this decision?

Question133: The CIO in a large enterprise is seeking assurance that significant IT risk is being proactively monitored and does not exceed agreed risk tolerance levels. The BEST way to provide this ongoing assurance is to require the development of:

Question134: Which of the following provides the MOST comprehensive insight into the effectiveness of IT?

Question135: Which of the following should be the FIRST step for executive management to take in communicating what is considered acceptable use with regard to personally owned devices for company business?

Question136: An enterprise is concerned with the potential for data leakage as a result of increased use of social media in the workplace, and wishes to establish a social media strategy. Which of the following should be the MOST important consideration in developing this strategy?

Question137: The PRIMARY reason for periodically evaluating IT resource staffing requirements is to:

Question138: Which of the following should a new CIO do FIRST to set the strategic direction for IT?

Question139: An IT steering committee wants to select a disaster recovery site based on available risk data Which of the following would BE ST enable the mapping of cost to risk?

Question140: When preparing a new IT strategic plan for board approval, the MOST important consideration is to ensure the plan identifies:

Question141: Which of the following would be MOST useful in developing IT strategic plans aligned with technological needs?

Question142: Which of the following is the MOST important consideration for data classification to be successfully implemented?

Question143: Which of the following BEST enables effective enterprise risk management (ERM)?

Question144: An enterprise plans to expand into new markets in countries lacking data privacy regulations, increasing risk exposure. Which of the following is the BEST course of action for the CIO?

Question145: The PRIMARY reason for implementing an IT governance program in an enterprise is to

Question146: An IT audit report indicates that a lack of IT employee risk awareness is creating serious security issues in application design and configuration. Which of the following would be the BEST key risk indicator (KRI) to show progress in IT employee behavior?

Question147: Following a strategic planning session, new IT objectives were announced. Which of the following is the MOST effective way for the CIO to ensure these objectives are cascaded to IT personnel?

Question148: Which of the following would be MOST useful for prioritizing IT improvement initiatives to achieve desired business outcomes?

Question149: Which of the following roles is accountable for the confidentiality integrity and availability of information within an enterprise?

Question150: An enterprise's board of directors has determined that IT is not sufficiently supporting its corporate objectives, and has established a committee to address this problem. Which of the following should be the committees FIRST action?

Question151: Which of the following components of a policy BEST enables the governance of enterprise IT?

Question152: IT governance within an enterprise is attempting to drive a cultural shift to enhance compliance with IT security policies. The BEST way to support this objective is to ensure that enterprise IT policies are:

Question153: When selecting a vendor to provide services associated with a critical application which of the following is the MOST important consideration with respect to business continuity planning (BCP)?

Question154: Senior management wants to expand offshoring to include IT services as other types of business offshoring have already resulted in significant financial benefits for the enterprise. The CIO is currently midway through a successful five-year strategy that relies heavily on internal IT resources. What should the CIO do NEXT?

Question155: While assessing the feasibility of introducing new IT practices and standards into the IT governance framework, it is CRITICAL to understand an organization's:

Question156: An enterprise is initiating efforts to improve system availability to mitigate IT risk to the business. Which of the following results would be MOST important to report to the CIO to measure progress?

Question157: Which aspect of information governance BEST enables an enterprise to avoid duplication of records and promote consistency of data?

Question158: An IT department outsourced application support and negotiated service level agreements (SLAs) directly with the vendor Although the vendor met the SLAs business owner expectations are not met and senior management cancels the contract This situation can be avoided in the future by:

Question159: Which of the following is the BEST way to maximize the value of an enterprise's information asset base?

Question160: Enterprise leadership is concerned with the potential for discrimination against certain demographic groups resulting from the use of machine learning models What should be done FIRST to address this concern?

Question161: Which of the following should be the MAIN reason for an enterprise to implement an IT risk management framework?

Question162: An enterprise's decision to move to a virtualized architecture will have the GREATEST impact on:

Question163: Which of the following is the BEST way for an organization to minimize the difference between expected and delivered services when acquiring resources?

Question164: A business unit is planning to replace an existing IT legacy solution with a hosted Software as a Service (SaaS) solution. However, business management is concerned that stored data will be at risk. Which of the following is the MOST effective way to reduce the risk associated with the SaaS solution?

Question165: Which of the following is the MOST comprehensive method to report on overall IT performance to the board of directors?

Question166: An enterprise embarked on an aggressive strategy requiring the implementation of several large IT projects impacting multiple business processes across all departments. Initially employees were supportive of the strategy, but there is growing fatigue and frustration with the ongoing new capabilities which must be learned.
Which of the following would be the BEST action performed by senior management?

Question167: An enterprise is concerned that ongoing maintenance costs are not being considered when prioritizing IT-enabled business investments. Which of the following should be the enterprise's FIRST course of action?

Question168: Which of the following MUST be established before implementing an information architecture that restricts access to data based on sensitivity?

Question169: Which of the following BEST enables an enterprise to determine whether a current program for IT infrastructure migration to the cloud is continuing to provide benefits?

Question170: An enterprise has learned of a new regulation that may impact delivery of one of its core technology services Which of the following should the done FIRST?

Question171: An enterprise's internal audit group has scheduled a control review of a payroll system project but has been told to wait until the system is implemented. Which of the following is the GREATEST risk associated with the delay?

Question172: An enterprise is evaluating a Software as a Service (SaaS) solution to support a core business process. There is no outsourcing governance or vendor management in place. What should be the CEO's FIRST course of action?

Question173: The CIO of a financial services company is tasked with ensuring IT processes are in compliance with recently instituted regulatory changes. The FIRST course of action should be to:

Question174: Reviewing which of the following should be the FIRST step when evaluating the possibility of outsourcing an IT system?

Question175: Which of the following provides the BEST information to assess the effective alignment of IT investments?

Question176: An IT department has forwarded a request to the IT strategy committee for funding of a discretionary Investment. The committee's MOST important consideration should be to evaluate:

Question177: An enterprise has entered into a new market which brings additional regulatory compliance requirements.
What should be done FIRST to address these requirements?

Question178: An enterprise's chief information officer (CIO) has been receiving complaints from business executives regarding the amount their units are being charged for IT services. To maintain a good relationship with business peers, the CIO wants to be responsive to these complaints. To address this issue, the FIRST step should be to:

Question179: When selecting a cloud provider, which of the following provides the MOST comprehensive information regarding the current status and effectiveness of the provider's controls?

Question180: A large enterprise that is diversifying its business will be transitioning to a new software platform, which is expected to cause data changes. Which of the following should be done FIRST when developing the related metadata management process?

Question181: Which of the following is the MOST important reason to include internal audit as a stakeholder when establishing clear roles for the governance of IT?

Question182: Which of the following BEST enables an enterprise to achieve the benefits of implementing new Internet of Things (loT) technology?

Question183: To enable the development of required IT skill sets for the enterprise, it is MOST important to define skill requirements based on:

Question184: An enterprise is implementing its first mobile sales channel. Final approval for accepting the associated IT risk should be obtained from which of the following?
Risk manager
Business sponsor

Question185: An enterprise is planning to replace multiple enterprise resource planning (ERP) systems at various regions with one company-wide ERP system. The main objective of this change is to achieve economies of scale efficiencies resulting in cost reductions. To meet this objective, what is the BEST approach in the planning phase of the project?

Question186: An assessment reveals that enterprise risk management (ERM) practices are being applied inconsistently by IT staff. Which of the following would be the MOST effective corrective action?

Question187: An enterprise wishes to establish key risk indicators (KRIs) in an effort to better manage IT risk. Which of the following should be identified FIRST?

Question188: Which of the following groups should approve the implementation of new technology?

Question189: A CEO realizes the need to implement IT governance to support the strategic alignment of business and IT goals. Which of the following would BEST enable this initiative?

Question190: An IT governance committee is defining a risk management policy for a portfolio of IT-enabled investments Which of the following should be the PRIMARY consideration when developing the policy?

Question191: IT management has reported difficulty retaining qualified IT personnel to support the organization's new strategy Given that outsourcing is not a viable approach, which of the following would be the BEST way for IT governance to address this situation?

Question192: Which of the following BEST indicates that a change management process has been implemented successfully?

Question193: Which of the following should be the PRIMARY governance objective for selecting key risk indicators (KRIs) related to legal and regulatory compliance?

Question194: An enterprise has decided to create its first mobile application. The IT director is concerned about the potential impact of this initiative. Which of the following is the MOST important input for managing the risk associated with this initiative?

Question195: IT maturity models measure:

Question196: Which of the following BEST supports an IT staff restructure as part of an annual IT strategy review with senior management?

Question197: Which of the following has the GREATEST impact on the design of an IT governance framework?

Question198: When developing an IT strategic plan that supports an enterprise's business goals which of the following should be done FIRST?

Question199: An IT director is negotiating a contract with a vendor for application management services. There is concern by other departments that the outsourced services may not be delivered successfully. Which of the following is the BEST way for the IT director to address this concern?

Question200: Which of the following is the BEST indicator of the effectiveness of IT governance in an enterprise?

Question201: The use of an enterprise architecture (EA) framework BEST supports IT governance by providing:

Question202: An enterprise has had the same IT governance framework in place for several years. Currently, large and small capital projects go through the same architectural governance reviews. Despite repeated requests to streamline the review process for small capital projects, business units have received no response from IT. The business units have recently escalated this issue to the newly appointed GO. Which of the following should be done FIRST to begin addressing business needs?

Question203: Which of the following is the BEST way to address the risk associated with new IT investments?

Question204: Which of the following would BEST help to ensure the appropriate allocation of IT resources to support an enterprise's mission?

Question205: An enterprise is planning to outsource data processing for personally identifiable information (Pll). When is the MOST appropriate time to define the requirements for security and privacy of information?

Question206: When developing a business case for an enterprise resource planning (ERP) implementation, which of the following, if overlooked, causes the GREATEST impact to the enterprise?

Question207: An enterprise's service center is experiencing long delays in fulfilling! T service requests and very low customer satisfaction. The BEST way to determine if staff competency is the root cause of these performance problems is to compare required staff competencies with:

Question208: An enterprise has an ongoing issue of corporate applications not delivering the expected benefits due to missing key functionality. As a result, many groups are using spreadsheets and databases instead of approved enterprise applications to store and manipulate information. Which of the following will BEST improve the success rate of future IT initiatives?

Question209: A regulatory audit of an IT department has identified discrepancies between processes described in the procedures and what is actually done by system administrators.
The discrepancies were caused by recent IT application changes. Which of the following would be the BEST way to prevent the recurrence of similar findings in the future?

Question210: Of the following, who is responsible for the achievement of IT strategic objectives?

Question211: The use of new technology in an enterprise will require specific expertise and updated system development processes. There is concern that IT is not properly sourced. Which of the following should be the FIRST course of action?

Question212: The CEO of a large enterprise has announced me commencement of a major business expansion that will double the size of the organization. IT will need to support the expected demand expansion. What should the CIO do FIRST?

Question213: Which of the following should be the FIRST step in planning an IT governance implementation?

Question214: Which of the following are the MOST important processes for information asset life cycle management?

Question215: Which of the following should be established FIRST so that data owners can consistently assess the level of data protection needed across the enterprise?

Question216: Which of the following provides the BEST assurance on the effectiveness of IT service management processes?

Question217: Which of the following is the BEST way for a CIO to secure support for a strategy to achieve long-term IT objectives?

Question218: To measure the value of IT-enabled investments, an enterprise needs to identify its drivers as defined by its:

Question219: Which of the following should be the PRIMARY input when developing IT strategy?

Question220: An enterprise learns that a new privacy regulation was recently published to protect customers in the event of a breach involving personally identifiable information (Pll). The IT risk management team's FIRST course of action should be to:

Question221: The MOST effective way to ensure that IT supports the agile needs of an enterprise is to:

Question222: A software company's products have had significant quality issues in recent releases. As a result, market reputation and customer satisfaction ratings have been suffering. What should executive leadership do FIRST to address this concern?

Question223: From an IT governance perspective, establishing performance measurements is PRIMARILY the responsibility of:

Question224: The PRIMARY objective of building outcome measures is to:

Question225: Which of the following is MOST important to review during IT strategy development?

Question226: Which of the following BEST facilitates the standardization of IT vendor selection?

Question227: A newly hired IT director of a large international enterprise has been asked to provide periodic updates regarding IT risk to the board. Which of the following is the MOST effective way to initially address this request?

Question228: A global financial enterprise has been experiencing a substantial number of information security incidents that have directly affected its business reputation. Which of the following should be the IT governance board's FIRST course of action?

Question229: The BEST way to ensure an IT steering committee meets enterprise objectives is to:

Question230: A CIO has been asked to modify an organization's IT performance measurement system to reflect recent changes in technology, including the movement of some data processing to a cloud solution. Which of the following is the PRIMARY consideration when designing such a measurement system?

Question231: Which of the following is the BEST critical success factor (CSF) to use when changing an IT value management program in an enterprise?

Question232: Which of the following is a responsibility of an IT strategy committee?

Question233: An enterprise has made the strategic decision to reduce operating costs for the next year and is taking advantage of cost reductions offered by an external cloud service provider. Which of the following should be the IT steering committee's PRIMARY concern?

Question234: Which of the following roles is directly responsible for information quality?

Question235: An enterprise is replacing its customer relationship management (CRM) system with a cloud-based system.
Which of the following should be done FIRST when preparing for data migration"*

Question236: An enterprise learns that some of its business divisions have been approaching technology vendors for cloud services, resulting in duplicate support contracts and underutilization of IT services. Which of the following should be done FIRST to address this issue?

Question237: An enterprise is contracting with an outsourcing partner for a long-term engagement. The BEST time for the enterprise to plan for the event of contract termination is when:

Question238: Which of the following is MOST important for a CIO to ensure before signing a contract for a new cloud-based customer relationship management (CRM) system?
The service provider has been audited for vulnerabilities and threats.

Question239: Right-to-audit clauses are intended to ensure the vendor:

Question240: Which of the following should senior management do FIRST when developing and managing digital applications for a new enterprise?

Question241: Which of the following metrics would provide senior management with the BEST indication of the success of IT investments?