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EXPLANATION
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Question1: You are a service planner in SAP Field Service Management. How can you find a suitable technician in the planning board?
Question2: Which customizations are possible with the Screen Configuration feature? Note: There are 3 correct answers to this question.
Question3: The field technician needs to visit a customer for regular maintenance of all their printers. For each printer, the same type of data needs to be captured in the Smartform. What Smartform element is used to create such a functionality?
Question4: For which of the following steps in the service call lifecycle is the dispatcher typically responsible? Note:There are 2 correct answers to this question.
Question5: How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? Note:There are 3 correct answers to this question.
Question6: Which action in the Time and Material journal allows an approver to send the material record back to the technician to resubmit?
Question7: Which business objects permissions do you need to enable to use the Time and Material journal? Note: There are 2 correct answers to this question.
Question8: Which actions are available for a technician within an activity record? Note: There are 3 correct answers to this question.
Question9: What can you do with a picker element within Smartforms? Note: There are 2 correct answers to this question.
Question10: How can you translate a Smartform?
Question11: What information is stored in the QR code used in the Customer Self-Service portal?
Question12: Which activities can you perform in the Administration module? Note: There are 2 correct answers to this question.
Question13: You are an administrator who needs to activate the Reserved Materials feature in the mobile app. Which permission operations must you maintain for the RESERVEDMATERIAL object type? Note: There are 2 correct answers to this question.
Question14: What can you set in a scheduled business rule? Note: There are 2 correct answers to this question.
Question15: Which of the following activities are carried out by a crowd owner within the Single Tenant Crowd Service?Note: There are 3 correct answers to this question.
Question16: You are an administrator responsible for maintaining settings at account and company level. Which of the following settings do you maintain at company level? Note: There are 2 correct answers to this question.
Question17: As an administrator, which actions can you take on the Time and Material journal tab? Note: There are 3 correct answers to this question.
Question18: Which field is mandatory when you create a service call on the SAP Field Service Management mobile app?
Question19: Which of the following are data object types that you can maintain in the Master Data module? Note: There are 3 correct answers to this question.
Question20: Which of the following is supported in business rules?
Question21: What are the SAP Field Service Management service call statuses that can be mapped to ERP? Note: There are3 correct answers to this question.
Question22: Which features are available in the Smartform designer? Note: There are 3 correct answers to this question.
Question23: Where can service workflow steps be used in SAP Field Service Management?
Question24: For which steps of the end-to-end service process is SAP Field Service Management responsible? Note: There are 2 correct answers to this question.
Question25: Which operations can be performed by default on embedded report templates? Note: There are 2 correct answers to this question.
Question26: You want to make an activity available on the service technician's mobile device using the planning board.Which of the following are mandatory steps? Note: There are 2 correct answers to this question.
Question27: How can you set up authorizations in the Administration module in SAP Field Service Management? Note:There are 2 correct answers to this question.