EMT Practice Test

1. Question Content...

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Question1: In which two ways can users access Salesforce from their mobile devices'? Choose 2 answers

Question2: Ursa Major Solar wants to assist users with a guided expense report process to simplify submissions, routing, and authorizations Which two tools should an administrator use to build this solution?
Choose 2 answers

Question3: The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.
Which two solutions should the administrator use to modify the picklist field values?
Choose 2 answers

Question4: Ursa Major Solar is setting up case assignment rules.
What are two places where the cases can be assigned? Choose 2 answers

Question5: Ursa Major Solar uses Validation Rule Fields. What are two of these fields?
Choose 2 answers

Question6: An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for edtting, the Flow Bunder toolbox offers only four elements: Assignment, Decision, Get Records, and Loop.
What would cause this?

Question7: The Universal Containers Administrator is editing the page layout for a new custom object when a text area field is inadvertently deleted from the page layout. What are three methods for restoring the field to the page layout?
Choose 3 answers

Question8: An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount.
How should the administrator export this file?

Question9: Ursa Major Solar customers are starting to request custom-sized solar panels, which are currently unavailable in the standard inventory. Management has deckled to add custom sizing as an add-on item in Salesforce.
The administrator needs to allow sales users to add custom sizing to the total opportunity sale.
what should the administrator do to achieve this goal?

Question10: Universal Containers successfully deployed a partner community last quarter and is experiencing performance issues.
Which two strategies should a system administrator use to improve community performance?
Choose 2 answers

Question11: A user with administrator privileges accidentally deleted a custom field in an org one day ago. What should the administrator consider to restore the field?

Question12: An administrator gets a rush request from Human Resources to remove a user's access to Saiesforce Immediately. The user is part of a hierarchy field called Direct Manager.
What should the administrator do to fulfill the request?

Question13: At Universal Containers, there is a custom field on the Lead named Product_Category_c. Management would like this information to be part of the opportunity upon lead conversion.
What action should the administrator take to satisfy the request?

Question14: The Cloud Kicks sales manager wants to boost productivity by providing insights for sales reps at the start of each day.
Which three sales-specific standard Lightning components should an administrator add to the homepage to meet this requirement?
Choose 3 answers

Question15: DreamHouse Realty needs to use consistent pickhst values in the Category field on Accounts and Cases, with values respective to record types.
Which two features should the administrator use to fulfill this requirement?
Choose 2 answers

Question16: Northern TVail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities. The VP of sales requested that this information be accessible on the opportunity and available for reporting.
Which two options should the administrator configure to meet these requirements?
Choose 2 answers

Question17: What are the defaults for Org wide Default (OWO) and Profile permissions for all Profiles that have View All Data or Modify All Data disabled on a custom object?

Question18: Universal Containers fs trying to Improve the user experience when searching for the right status on a case. The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.
How should the administrator improve on the currant implementation?

Question19: Ursa Major Solar (UMS) wants to assign a Lightning for Outlook layout.
Which two options can UMS assign this layout to? Choose 2 answers

Question20: An administrator needs to store the ID of a record type for later use in a flow.
Which kind of variable should the administrator use?

Question21: Which set of small and large data backup methods are available in native Salesforce

Question22: The sales team at Ursa Major Solar has asked the administrator to automate an outbound message.
What should the administrator utilize to satisfy the request?

Question23: Ursa Major Solar wants to upload data to Salesforce and heard about the Data Import Wizard. They want to upload the following data: Os)
* 60,000 Accounts ?
* 20,000 Contacts Calculator
* 10,000 Opportunities . .
* 5,000 Conference custom object records
What two considerations should be kept in mind when using the Data Import Wizard?
Choose 2 answers

Question24: An administrator for Ursa Major Solar wants to allow internal users to view a dashboard as a Sales Manager within a given sales region.
How can these be configured?

Question25: The administrator at Clod Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, They want to reference fields from the associated contact record.
What should the administrator do to pull contact fields into the Custom report?

Question26: Universal Containers wants to begin selling to consumers, in addition to businesses. The Opportunity stages for selling to consumers will be different than those used for businesses.
Which feature in Salesforce will allow for this to be accomplished? .

Question27: An administrator at Ursa Major Solar needs to send information to an external accounting system whenever an opportunity closes.
What workflow action should the administrator use to accomplish this? ,

Question28: The VP of Marketing wants Sales Reps to get updates when materials are updated in the Marketing library. What feature should an Administrator recommend?

Question29: Cloud Kicks intends to protect data with backups by using the data export service.
Which two considerations should the administrator remember when scheduling the export?
Choose 2 answers

Question30: The District Sales Director at Cloud Kicks wants to share the leaderboard component on his dashboard with his sales team.
What two actions should an administrator take to enable this functionality?
Choose 2 answers

Question31: Universal Containers uses a private sharing model. Account management is accomplished using teams and Accounts are owned by the sales rep. The rep reports to the regional director who then reports to the VP of sales.
When the regional director runs reports, what records would they see with the my team's account filter?

Question32: DreamHouse Realty agents are double-booking open house event nights. The events manager wants an event submission process to help agents fill in event details and request dates.
How should an administrator accomplish this request?

Question33: Universal Containers has enabled Data Protection and Privacy for its org.
Which page layouts will have the Individual field available for tracking data privacy information?

Question34: Ursa Major Solar recently acquired a company whose sales team has a unique sales process, with stages that are different from the current setup of stages in Salesforce.
The Chief Technology Officer (CTO) has decided that the new sales team should NOT change their process at all.
What should the administrator do to incorporate the new sales teams process?

Question35: Universal Containers has two sales teams, sales team A and sales team B.
Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.
How should the administrator share records owned by sales team A with sales team B?

Question36: Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout.
Which type of the field should an administrator create to accomplish this?

Question37: An administrator created a record trigger flow to update contacts.
How should the administrator reference the values of the active record the flow is running on?

Question38: An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing.
What should the administrator do to meet the deadline without increasing the budget?

Question39: Cloud Kicks wants its reports to show a Fiscal Year that starts on February 1 and has 12 months.
How should the administrator address this requirement?

Question40: Cloud Kicks users are seeing error messages when they use one of their screen flows. The error messages are confusing but could be resolved if the users entered more information on the account before starting the flow.
How should the administrator address this issue?

Question41: Which three can be modified on standard object fields?
Choose 3 answers

Question42: Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product.
What should an administrator do to satisfy this requirement?

Question43: Which tool should an administrator use to identify and fix potential session vulnerabilities?

Question44: AW Computing wants to prevent users from updating the Account Annual Revenue field to be a negative value or an amount more than SI00 billion.
How should an administrator accomplish this request?

Question45: A Sales executive at Universal Containers (UC) is utilizing Collaborative Forecasting to track sales rep quote attainment and wants to be alerted when an opportunity stage is moved backward In the sales process.
Which feature should the administrator use to fulfill this request?

Question46: An administrator at dream house realty wants an easier way to assign cases based on the agent capacity and still set.

Question47: An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org.
What should the administrator do to prevent unauthorized access to Salesforce?

Question48: Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.
How should the administrator complete this requirement?

Question49: What should an administrator take into consideration when creating Content tags?

Question50: Northern Trail Outfitters has two sales groups. Each group has its own unique sales process. Management wants to ensure that the sales groups see their relevant sales process when working on opportunities.
How should an administrator meet this requirement?

Question51: Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled in on every Invoice record.
How should an administrator ensure this requirement?

Question52: A user at Ursa Major Solar attempts to log in to Salesforce from an IP address that is outside the login IP range on the user's profile but within the organization-wide trusted IP range.
What occurs as a result of this scenario?

Question53: Northern Trail Outfitters wants to use Contact Hierarchy in its org to display Contact association.
What should the administrator take into consideration regarding the Contact Hierarchy?

Question54: An administrator supporting a global team of Salesforce users has been asked to configure company settings.
Which two options should the administrator configure?
Choose 2 answers

Question55: Users at Universal Containers would like to visually see the sales stages on an Opportunity page. The administrator is configuring Path for Opportunities.
Which is an important consideration for Path configuration?

Question56: An administrator at Cloud Kicks has a flow In production that is supposed to emit new words. However, no new records are being created.
What could the issue be?

Question57: DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.
Which two solutions should an administrator use to meet this request?
Choose 2 answers

Question58: A user at Universal Containers left the company. The administrator needs to create a new user for their replacement, but they have assigned all available user licenses.
What should the administrator do to free up a user license for the new user?

Question59: Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation.
Which feature should an administrator use to fulfill this requirement?

Question60: Ursa Major Solar offers amazing experiences for all of its employees. The employee engagement committee wants to post updates while restricting other employees from posting.
What should the administrator create to meet this request?

Question61: Which two solutions could an administrator find on the AppExchange to enhance their organization?
Choose 2 answers

Question62: Northern Trail Outfitters has a new flow that automatically sets field values when a new account is created. The flow is launched by a process, but the flow is not working properly.

Question63: A new sales rep at Ursa Major Solar has a qualified lead that is ready for conversion.
When using the Lead conversion process, which two records can be created?
Choose 2 answers

Question64: The administrator at Universal Containers wants to add branding to Salesforce.
Which two considerations should the administrator keep in mind?
Choose 2 answers

Question65: The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with Issues. This screen should be visible from cases.
How should the screen flow be distributed?

Question66: The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their website. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.
How should an administrator configure this requirement?

Question67: An administrator needs to configure Ursa Major Solar's Salesforce Mobile app with the company's bran-specific images and color schemes.
Which set of branding options should the administrator use?

Question68: The administrator at Ursa Major Solar imported records into an object by mistake.
Which two tools should be used to undo this import?
Choose 2 answers

Question69: Users at Universal Containers (UC) adhere to the following process for expense reports:
* Create the expense report.
* Attach receipts in an Expenses app.
* Send the report to the accountant to review and approve.
An administrator needs to enable this app for Salesforce Mobile.
What should the administrator consider from the Users perspective'

Question70: Northern Trail Outfitters is partnering with a new business and needs to import 100,000 new records nightly into its Salesforce organization.
Which tool should the administrator use to accomplish this task?

Question71: The administrator at Universal Containers has a screen flow that helps users create new leads. When Lead Source is "Search Engine", the administrator needs to require the user to choose a specific search engine from a picklist. If Lead Source is not "Search Engine", this picklist should be hidden.
How should the administrator complete this requirement?

Question72: The client services and customer support teams share the same profile but have different permission sets. The custom object Retention related list needs to be restricted to the client services team on the Lightning record page layout.
What should the administrator use to fulfill this request?

Question73: Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one | | product across various stages.
Which two steps should the administrator configure to meet this requirement?

Question74: Which relationship can be selected in a custom report type where Accounts is the primary object and Contacts is the related object?

Question75: What two valid assignee options should an administrator use to configure case assignment rules? Choose 2 answers

Question76: Ursa Major Solar wants to customize Activities (tasks and events). What are three types of customization that occur? Choose 3 answers

Question77: An administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won, and another task after 60 days to check in with the customer.
Which two automation tools should the administrator use?
Choose 2 answers

Question78: Users at DreamHouse Realty are only allowed to see opportunities they own. Leadership wants an enterprise-wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time.
How should an administrator create the dashboard without changing any sharing settings?

Question79: Sales reps miss key fields when filling out an opportunity record through the sales process. Reps need to move forward in stages but are unable to enter a previous stage.
Which three options should the administrator use to address this need?
Choose 3 answers

Question80: Users at Cloud Kicks are reporting different options when updating a custom plcklist on the Opportunity object based on the kind of opportunity.
Where should an administrator update the option in the picklist?

Question81: Ursa Major is onboarding 15 new employees in three weeks. The administrator needs to create user records user records in Salesforce without activating them.
Which two methods allow the administrator to achieve this goal?
Choose 2 answers

Question82: An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000.
What should the administrator configure to meet this requirement?

Question83: Ursa Major Solar's administrator needs to create a custom field to track a specific tier 2 support user...
What is the appropriate data type to utilize when creating this custom field?

Question84: Which three objects can be added as Campaigns Members? Choose 3 answers

Question85: Cloud Kicks wants to allow customers to create their own cases while visiting Its public homepage.
What should the administrator recommend?

Question86: An administrator at DreamHouse Realty wants an easier way to assign cases based on agent capacity and skill set.
Which feature should the administrator enable to meet this requirement?

Question87: A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on Campaign ROI by month and senes.
How should the administrator set up the Campaign to simplify reporting?

Question88: Sales users at Cloud Kicks are requesting that the data in the Industry field on the Account object displays on the Opportunity page layout.
Which type of field should an administrator create to accomplish this?

Question89: The marketing director at Northern Trail Outfitters has requested that the Budget field is populated in order for the Lead Status field to be marked as qualified.
What tool should the administrator use to fulfill this request?

Question90: Northern Trail Outfitters converts support requests submitted through its website with web-to-case. The support team wants an email automatically sent to the customer containing the password reset instructions when the case subject contains the words 'forgot" and 'password".
What should the administrator configure to meet this requirement?

Question91: Which two statements apply when custom fiscal year is enabled? Choose 2 answers

Question92: The call center manager at Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status, and owner.
What should an administrator add to the dashboard to fulfill the request?

Question93: Ursa Major Solar (UMS) is using the workflow field update.
Which two actions can UMS complete with this feature?
Choose 2 answers

Question94: The Human Resources department at Northern Trail Outfitters wants employees to provide feedback about their managers using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff.
How should an administrator configure the custom object to meet this requirement?

Question95: The administrator at Ursa Major Solar wants to configure automation that should run when an Account's rating changes along with the following actions: ?
* Check if the rating changed from Hot to Cold Calculator
o If yes, create a Case .
o If yes, send an Email
* Check if the rating changed from Cold to Hot
o If yes, delete a related Task record
Which two automation solutions would be able to accomplish these tasks?
Choose 2 answers

Question96: Northern Trail Outfitters has a custom quick action on Account that creates a new Case.
How should an administrator make the quick action available on the Salesforce mobile app?

Question97: At Ursa Major Solar, a workflow rule is in place that sends a reminder email 20 days before the warranty expiration date. A custom ...... another three years.
What is the expected behavior for the email workflow rule?

Question98: Ursa Major Solar needs a case to be automatically created.
Which three features can an administrator use to accomplish this goal? Choose 3 answers

Question99: Under which three conditions should a validation rule be used to prevent invalid data?
Choose 3 answers

Question100: Previous Ursa Major Solar sales representatives worked on approximately 100 accounts with billing address in Californi a. ... retain viewing and editing access to these accounts for 1-3 months. An administrator needs to easily provide view and ... access accounts.
What should the administrator do to achieve this goal?

Question101: Which two ways allow a sales user to relate an opportunity to a campaign?
Choose 2 answers

Question102: The administrator at Cloud Kicks has been asked to change the company's Shoe Style field to prevent users from selecting more than one style on a record.
Which two steps should an administrator do to accomplish this?
Choose 2 answers

Question103: What are two considerations an administrator should keep in mind when working with Salesforce objects?
Choose 2 answers

Question104: What is the maximum number of objects that can be added to a custom report type?

Question105: An administrator wants to create a form in Salesforce for users to fill out when they lose a client.
Which automation tool supports creating a wizard to accomplish this goal?

Question106: Northern Trail Outfitters has hired interns to enter Leads into Salesforce and has requested a way to identify these new records from existing Leads.
What approach should an administrator take to meet this requirement?

Question107: Executives at Cloud Kicks have reported that their dashboards are showing Inaccurate dat a. The administrator has discovered that users have been changing the source reports.
Which two actions should the administrator take to preserve the integrity of the source reports?
Choose 2 answers

Question108: Users in separate departments are able to see and edit different fields on Opportunities. The Sales team can edit all fields on the Opportunity while the Support team has read-only access to these fields.
Where is field -level Security controlled for users on these teams?

Question109: Which tool should an administrator use to review recent configuration changes made in their org?

Question110: After a recent restructure of its Sales Department. Ursa Major Solar is having issues with records being omitted in the new Opportunity Report.
Which three questions should the administrator ask to research this issue?
Choose 3 answers

Question111: Sales representatives use a custom report type for Account reports. New fields have been created on the Account Object.
What should a System Administrator do to report on the newly created fields?

Question112: Universal Containers has a new data requirement that all Account records must have a value in the type field. The administrator has been asked to provide automation to ensure that this data requirement is met.
What should an administrator consider when designing an automation solution?

Question113: The events manager at dream house realty has a hot lead from a successful open house that needs to become a contact with an associated opportunity.
How should this be accomplished from the campaign keeping the associated campaign member history?

Question114: Northern Trail Outfitters has the Case object set to private. The support manager raised a concern that reps have a broader view of data than expected and can see all cases on their group's dashboards.
What could be causing reps to have inappropriate access to data on dashboards?

Question115: Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account.
How should the administrator deliver this requirement?

Question116: North Trail Outfitters wants a backup administrator set up for their org. once the administrator is set up, they report that they are unable to perform any of the administrator duties What are two possible reasons for the access issues?
Choose 2 answers

Question117: What are two features of Knowledge?
Choose 2 answers

Question118: What are two considerations when configuring the lead conversion process?
Choose 2 answers

Question119: A Salesforce user at Universal Containers has been deactivated.
What will happen to the records the user owns in Salesforce?

Question120: DreamHouse Realty has an approval process. A manager attempts to approve the record but receives an error.
What should the administrator review to troubleshoot this request?

Question121: The VP of safes at Universal Containers wants to prevent members of the sales team from changing an opportunity to a date in the past.
What should an administrator configure to meet this requirement?

Question122: Salas and Customer Cant at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status, and contact.
What should the administrator use to achieve this?

Question123: An administrator at DreamHouse Realty needs to create customized pages for the Salesforce mobile app.
Which two types of pages could an administrator build and customize using the Lightning App Builder?
Choose 2 answers

Question124: Which setting on a profile makes a tab hidden in the App Launcher, but still allows a user to view records that would normally be found under these tab?

Question125: Ursa Major Solar needs its sales users to be able to do the following:
* View their open Opportunities grouped by Stage
* View their open Opportunities grouped by source report on a dashboard component.
which report format needs to be used to accomplish this goal?

Question126: The VP of sales at DreamHouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key piece of data is the total of all sales for the year and the progress to the enterprise sales goal.
What dashboard component will effectively show this number and the proximity to the total goal as a single value?

Question127: Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and want to share all cross-sell opportunities with a team of subject matter experts in their organization. The company has different roles, and the organization-wide default for Opportunity is set to Private.
How should the administrator accomplish this?

Question128: DreamHome Realty just announced its new Home Concierge offering. This product is unlike anything the company has offered in the past and follows a different business model.
What should the administrator configure to meet this requirement?