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Question1: Cloud Kicks' executives have noticed the Opportunity Expected Revenue field displays incorrect values.How should the administrator correct this'
Question2: AW Computing (AWC) occasionally works with independent contractors, who the company stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record.What should AWC use to track Contacts?
Question3: The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custom picklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?Choose 2 answers
Question4: The administrator for AW Computing is working with auser who is having trouble logging in to Salesforce.What should the administrator do to identify why the user is unable to log in?
Question5: What should an administrator use as an identifier when importing and updating records from a separate system?
Question6: Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing salesforce uses to budget for upcoming license purchases.Where Should the administrator go to find out what type of licenses CK Has purchased and how many are available.
Question7: Northern Trail Outfitters has asked an administrator to ensure that when a contact with a title of CEO is created,the contact's account record gets updated with the CEO's name.Which feature should an administrator use to implement this request?
Question8: The administrator at Ursa Major Solar has created a custom report type and built a report for sales operation team. However, none of the user are able to access the report.Which two options could cause this issue?Choose 2 Answers
Question9: Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen flow collect name, email and shoe preference.which two things should the administrator do to display the screen flow?Choose 2 answers
Question10: An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing.What should the administrator do to meet the deadline without increasing the budget?
Question11: DreamHouse Reality needs to use consistent picklist value on a category filed on accounts and cases, with value respective to record types.Which two features should the administrator use to fulfill this requirement?Choose 2 Answers
Question12: Clod Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the questions that is needed.How should an administrator complete this?
Question13: An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount.How should the administrator export this file?
Question14: Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomes required for sales users. Sales managers need to be able to move opportunities inti this stage without knowing the amount.How should the administrator require this field during the negotiation stage for sales users but allow their managers to make changes?
Question15: Which tool should an administrator use to identify and fix potential session vulnerabilities?
Question16: The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.What should the administrator configure to allow the team to use the split list view?
Question17: The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get transferred to the appropriate service representative within 5 hours. VIP Customers have access to support 24 hours a day.How should this be configured?
Question18: Executives at Cloud Kicks have reported that their dashboards are showing inaccurate dat a. The administrator has discovered been changing the source reports.Which two actions should the administrator take to preserve the integrity of the source reports?Choose 2 answers
Question19: The administrator at Cloud Kicks has created an approval process for time off requests.Which two automated actions are available to be added as part of the approval process?Choose 2 answers
Question20: Northern Trail Outfitters has a new flow that automatically sets the field values when a new account is created. That the flow is launched by a process, But the flow is not working properly.What should administrator do to identify the problem?
Question21: Northern Trail Outfitters is using one profile for all of its marketing users, providing read-only access to the Campaign object. A few marketing users now require comprehensive edit access on Campaigns.How should an administrator fulfil this request?
Question22: Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account.How should the administrator recommend automating this business process?
Question23: What are three characteristics of a master-detail relationship?Choose 3 answers
Question24: Universal Containers introduced a new product and wants to track all associated cases that get logged. They are looking for an automated solution that would give the product's two lead engineers read/write access to all new cases that reference the new product.What should an administrator do to satisfy this requirement?
Question25: An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network.What are two considerations for this configuration?Choose 2 answers
Question26: Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns.How should an administrator deliver this information?
Question27: Which tool should an administrator use to review recent configuration changes made in their org?
Question28: An administrator Creates a custom text area field on the Account object and adds it to the service team's page layout. The services team manager loves the addition of this field and wants it to appear in the highlights panel so that the services reps can quickly find it when on the Account Page How should the administrator accomplish this?
Question29: Northern Trail Outfitters has a custom quick action on Account that creates a new Case.How should an administrator make the quick action available on the Salesforce mobile app?
Question30: Cloud kicks intends to protect with backups by using the data by using the data export Service.Which two considerations should the administrator remember when Scheduling the export?Choose 2 Answers.
Question31: Clod Kicks has the organization wide defaults for Opportunity set to private.which two features should the administrator use to open up access to Opportunity records for sales users working on collaborative deals?Choose 2 answers
Question32: The Call centre manager in Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status and owner.What should an Administrator add to the dashboard to fulfil the request?
Question33: Users at Cloud Kicks want to be able to create a task that will repeat every two weeks.What should an administrator do to meet the requirement?
Question34: Dreamhouse realty wants to offer a form on its experience cloud site where inspectors will submit findings from a property inspection.Which feature should an administrator place on the page to fulfill this requirement?
Question35: New Leads needs to be routed to the correct sales person based on the lead address.How should the administrator configure this requirement?
Question36: AW Computing would like to improve its Case Lightning record page by including:* A filtered component to display a message in bold font when a case is saved as acriticalrecord type.* A quick way to update the account status from the case layout.Which two components should an administrator use to satisfy these requests?Choose 2 Answers
Question37: The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority.What tool should the administrator use?
Question38: Cloud Kicks wants to allow customers to create their own cases while visiting Its public homepage.What should the administrator recommend?
Question39: Universal Containers has enabled Data Protection and Privacy for its org.Which page layouts will have the Individual field available for tracking data privacy information?
Question40: Universal Containers requires that when an opportunity is closed won, all other open opportunities on the same account must be marked as closed lost.Which automation solution should an administrator use toImplement this request?
Question41: Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The Services team also wants to use Opportunity to track installation. All three teams will need to use different fields and stages.How Should the administrator configure this requirement?
Question42: AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record.What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine?
Question43: New leads need be routed to the correct Sales person based on the lead address.
Question44: An administrator at Ursa Major Solar needs to send information to an external accounting system What workflow action should the administrator use to accomplish this?
Question45: The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer'sissue.What should the administrator suggest to meet these requirement?
Question46: The administrator at Clod Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, They want to reference fields from the associated contact record.What should the administrator do to pull contact fields into the Custom report?
Question47: Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account.How should the administrator deliver this requirement?
Question48: The sales team at Ursa Major Solar has asked the administrator to automate an outbound message.What should the administrator utilize to satisfy the request?
Question49: When a cloud kicks Opportunity closes, the company would like to automatically create a renewal opportunity.Which two automation tools should an administrator use to accomplish this request?Choose 2 answers
Question50: The service manager at Ursa Major Solar wants to let customers know that they have received their cases via email and their websites. Medium-priority and high-priority cases should receive different email notifications than low-priority cases. The administrator has created three email templates for this purpose.How should an administrator configure this requirement?
Question51: Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated.How should the administrator configure the policies in my domain settings?
Question52: An administrator at Northern Trail Outfitters is unable to add a new user in salesforce.What could cause this issue?
Question53: The administrator at cloud kicks has been told that users are unable to add repeating tasks in salesforce.Which two solutions the administrator use to ensure users are able to do this?Choose 2 Answers
Question54: Universal Container's administrator has been asked to create a many-to-many relationship between two existing custom objects.Which two steps should the administrator take when enabling the many-to-many relationship?Choose 2 answers
Question55: Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion.How should an administrator accomplish this request?
Question56: Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status.Which Feature Should an administrator use to fulfill this request?
Question57: Cloud Kicks has decided to delete a custom field.What will happen to the data in the field when it is deleted?
Question58: An administrator is planning to use Data Loader to mass import new records to a custom object from a new API.What will the administrator need to do to use the Data Loader?
Question59: A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is.Which tool should an administrator use to accomplish this?
Question60: What should an administrator use as an identifier when importing and updating records from a separate financial system?
Question61: An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org.What Should the administrator do to prevent unauthorized access to Salesforce?
Question62: Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled on every Invoice record.How should an administrator ensure this requirement?
Question63: Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.How Should the administrator share records owned by sales team A with Sales team B?
Question64: DreamHouse Realty regularly holds open houses for the selling of both houses and condominiums. For condominium open houses, there are a few extra steps that need to be taken. Agents need to be able to submit requests and receive approvals from the homeowners' association.How can the administrator ensure these extra steps only appear when creating open house records for condominiums?
Question65: Dream house realty needs to use consistent picklist values in the category field on accounts and cases, with values respective to record types.Choose 2 options
Question66: Ursa Major Solar is noticing a decrease in deals with a cross-sell opportunity type and wants to share all cross-sell opportunities with a team of subject matter experts in their organisation. The company has different roles, and the organisation wide default opportunity is set to private.How should the administrator accomplish this?
Question67: Universal Containers is trying to improve the user experience when searching for the tight status on a case.The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.How should the administrator improve on the current implementation?
Question68: The marketing director at Northern Trail Outfitters has requested that the Budget field is populated in order for the Lead Status field to be marked as qualified.What tool should the administrator use to fulfill this request?
Question69: Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases.Which two options should the administrator use to help the support team?Choose 2 answers
Question70: A sales rep has a list of 300 accounts with contacts that they want to load at one time.Which tool should the administrator utilize to import the records to salesforce?
Question71: Which two solutions could an administrator find on the AppExchange to enhance their organization?Choose 2 answers
Question72: The Sales manager at DreamHouse Realty wants the sales users to have a quick way to view and edit the Opportunities in their pipeline expected to close in the next 90 days.What should an administrator do to accomplish this request?
Question73: A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object.How should an administrator provide proper access?
Question74: The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to 'Audited', they would like the system to automatically update the Audited date field on the account with today's date.Which tool should the administrator use to complete this automation?
Question75: An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, and Managers. Support agents should be able to run Helpdesk reports, but should not be able to view R&D reports. Support managers should be able to view and edit all reports.Which two ways should these folders be shared?Choose 2 answers
Question76: Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers.Which two options should be added to the Lightning record pages to achieve this?Choose 2 answers
Question77: The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.What automation tool best accomplishes this?
Question78: The DreamHouse Realty team has a master-detail relationship set up with open house as the parent object and visitors as the child object.What type of field should the administrator add to the open house object to track number of visitors?
Question79: Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.Which automation solution should an administrator use to meet this request?
Question80: The administrator at Universal Container has created two objects: Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce.Which type of relationship between Containers_c and Purchase_c should satisfy the requirement?
Question81: Northern Trail Outfitters wants emails received from customers to generate cases automatically.How should the administrator ensure that the emails are sent to the correct queue?
Question82: Dreamhouse Reality just announced its new home concierge offering. This product is unlike anything the company has offered in the past and follows a different business model.What Should the administrator Configure to meet this requirement?
Question83: An administration needs to store the ID of record type of later use in a flow.Which kind of variable should the administrator use?
Question84: Northern Trail Outfitters has hired interns to enter Leads into Salesforce and has requested a way to identify these new records from existing Leads.What approach should an administrator take to meet this requirement?
Question85: Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.How should the administrator complete this requirement?
Question86: Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation.Which feature should an administrator use to fulfill this requirement?
Question87: The administrator at Ursa Major Solar imported records into an object by mistake.Which two tools should be used to undo this import?Choose 2 answers
Question88: AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant.What should the administrator configure to make it easier for teams to collaborate with the same customer?
Question89: Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities.The VP of Sales requested that this information be accessible on the opportunity and available for reporting.Which two options should the administrator configure to meet these requirements?Choose 2 answers
Question90: The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.Which two steps should an administrator do to troubleshoot this issue?Choose 2 answers
Question91: Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message.which Solution Should be administrator suggest to meet this requirement?
Question92: Cloud Kicks wants to update a screen flow so that if the checkbox field High Value Customer is set to true, the first screen is skipped and the user is directed to the second screen.How should the administrator configure the decision element?
Question93: An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and Should be restricted from deleting any records.What should the administrator do to meet this requirement?
Question94: Cloud Kicks (CK) needs a new sales application. The administrator there is an application package on the AppExchange and wants to begin testing it in a sandbox to see If it addresses CK's needs.What are two considerations when installing a managed package in a sandbox?Choose 2 answers.
Question95: Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.Which tool should an administrator use to meet the requirement?
Question96: Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals.the administrator configure to help with these issues?
Question97: Which three aspects of standard fields should an administrator customize?Choose 3 answers
Question98: Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.Which feature should be used to fulfill this requirement?
Question99: DreamHouse Realty requires that house showings be scheduled within the current year to prevent too many future showingsfrom stacking up.How can they make sure Showing Date is only populated with a date this years?
Question100: Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value Field.What feature should an administrator use to meet this request?
Question101: Ursa Major Solar offers amazing experiences for all of it employees. The Employee engagement committee wants to post updates while restricting other employees from posting.What should the administrator create to meet this request?
Question102: Users at Universal Containers would like to visually see the sales stages on an Opportunity page. The administrator is configuring path for Opportunities.Which is an important consideration for path configuration?
Question103: Cloud Kicks generates leads for its different product categories (shoes, apparel, and accessories) through many different sources. While some lead sources are used for all three categories, other lead sources are specific to a single category. The VP of marketing requests that only the proper lead sources be displayed based on the product category chosen.How should the administrator configure Salesforce to meet this requirement?
Question104: The Client services and customer support teams share the same profile but have different permission sets. The Custom Object Retention related list needs to be restricted to the client services team on the Lightning record page layout.What should the administrator use to fulfil this request?
Question105: Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.Which three password policies should an administrator configure?Choose 3 answers
Question106: An administrator created a record trigger flow to update contacts.How should the administrator reference the values of the active record the flow is running on?
Question107: Ursa Solar Major is evaluating Salesforce for its service team and would like to know what objects were available out of the box.Which three of the standard objects are available to an administrator considering a support use case?Choose 3 answers
Question108: An administrator has reviewed an upcoming critical update.How should the administrator proceed with activation of the critical update?
Question109: When users log in to Salesforce via the user interface, which two settings does the system check for authentication?Choose 2 answers
Question110: Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the reps have a boarder view of data than expected and can see all cases on their groups dashboards.What could be Causing reps to have inappropriate access to data on dashboards?
Question111: An administrator wants to create a form in Salesforce for users to fill out when they lose a client.Which automation tool supports creating a wizard to accomplish this goal?
Question112: A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses.How can an administrator troubleshoot this problem?
Question113: Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities.What should an administrator suggest to meet this request?
Question114: Cloud Kicks want its reports to show a Fiscal Year that starts on February 1 and has 12 months.How Should the Administrator Address this requirement?
Question115: A user at Northern Trail Outfitters Is having trouble logging into Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization.Which two ways should the administrator help the user log into Salesforce?
Question116: The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-Lead form on their website. They want to send different Message based on the Lead Industry Field Value.What Should an administrator configure to meet this requirement?
Question117: The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.Which two solutions should the administrator use to modify the picklist field values?Choose 2 answers
Question118: Cloud kicks want to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.What feature should the administrator use to meet this requirement?