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Question1: Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.Which tool should an administrator use to meet the requirement?
Question2: Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities.The VP of Sales requested that this information be accessible on the opportunity and available for reporting.Which two options should the administrator configure to meet these requirements?Choose 2 answers
Question3: Cloud Kicks (CK) needs a new sales application. The administrator there is an application package on the AppExchange and wants to begin testing it in a sandbox to see If it addresses CK's needs.What are two considerations when installing a managed package in a sandbox?Choose 2 answers.
Question4: Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage.What should the administrator recommend?
Question5: A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is.Which tool should an administrator use to accomplish this?
Question6: Support agent at Cloud Kicks are spending too much time finding resources to solve cases.The agents need a more efficient way to find documentation and similar cases from the Case page layout.How should an administrator meet this requirement?
Question7: DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.Which two solutions should an administrator use to meet this request?Choose 2 answers
Question8: An administrator supporting a global team of salesforce users has been asked to configure company settings.Choose 2 options
Question9: An administrator at Cloud Kicks has a flow in production that is supposed to create new records.However, no new records are being created.What could the issue be?
Question10: The Call centre manager in Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status and owner.What should an Administrator add to the dashboard to fulfil the request?
Question11: Cloud Kicks has a custom object named shoe. The administrator has been asked to ensure that when a relationship is created between Account and shoe to prevent orphaned shoe records.What should the administrator do to complete this requirement?
Question12: What should an administrator use as an identifier when importing and updating records from a separate financial system?
Question13: Universal Containers requires that when an Opportunity is closed won, all other open opportunities on the same account must be marked as closed lost.Which automation solution should an administrator use to implement this request?
Question14: The administrator at Universal Container has created two objects: Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce.Which type of relationship between Containers_c and Purchase_c should satisfy the requirement?
Question15: The administrator has created new users for ten new employees at Northern Trail Outfitters.Why are these users unable to access the account object in the Salesforce or?
Question16: Users at Dreamhouse Reality are only allowed to see opportunities they own. Leadership wants an enterprise- wide dashboard of all open opportunities in the pipeline so that users can see how the company is performing at any point in time.How should an administrator create the dashboard without changing any sharing setting?
Question17: The Cloud kicks sales manager wants to boost productivity by providing insights at the start of each day.Which three sales-specific standard Lightning components should administrator add to the homepage to meet this requirement?Choose 3 Answers.
Question18: A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses.How can an administrator troubleshoot this problem?
Question19: Cloud Kicks has asked the administrator to test a new screen flow that create contacts.What are two key components of testing the flow?Choose 2 answers
Question20: Dreamhouse realty wants to offer a form on its experience cloud site where inspectors will submit findings from a property inspection.Which feature should an administrator place on the page to fulfill this requirement?
Question21: The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority.What tool should the administrator use?
Question22: Universal Containers requires a different Lightning page to be displayed when Accounts are viewed in the Sales Console and in the Service Console.How should an administrator meet this requirement?
Question23: Cloud kicks want to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.What feature should the administrator use to meet this requirement?
Question24: The events manager at dream house realty has a hot lead from a successful open house that needs to become a contact with an associated opportunity.How should this be accomplished from the campaign keeping the associated campaign member history?
Question25: An administrator is planning to use Data Loader to mass import new records to a custom object from a new API.What will the administrator need to do to use the Data Loader?
Question26: Which item is available in a Lightning App where visibility is limited to the Salesforce Mobile App?
Question27: AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record.What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine?
Question28: Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The Services team also wants to use Opportunity to track installation. All three teams will need to use different fields and stages.How Should the administrator configure this requirement?
Question29: An administrator installed a managed package that contains a permission set group. The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records.What should the administrator do to control Delete access?
Question30: The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue.What should the administrator suggest to meet these requirement?
Question31: The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.What automation tool best accomplishes this?
Question32: An administrator at Northern Trail Outfitters is unable to add a new user in salesforce.What could cause this issue?
Question33: Sales and Customer Care at Ursa Major Solar need to see different fields on the Case related list from the Account record. Sales users want to see Case created date and status while Customer Care would like to see owner, status, and contact.What should the administrator use to achieve this?
Question34: The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases.How should the screen flow be distributed?
Question35: Dreamhouse Reality just announced its new home concierge offering. This product is unlike anything the company has offered in the past and follows a different business model.What Should the administrator Configure to meet this requirement?
Question36: Northern Trail Outfitters has a new flow that automatically sets the field values when a new account is created. That the flow is launched by a process, But the flow is not working properly.What should administrator do to identify the problem?
Question37: What will happen to the Chatter post in this situation?
Question38: A team of support users at Cloud Kicks is helping inside sales reps make follow-up calls to prospects that filled out an interest from online. The team currently does not access to the lead object.How should an administrator provide proper access?
Question39: The administrator at DreamHouse Realty added an email quick action to the Case page layout and is unable to see the action on the case feed.Which feature must be enabled to ensure the quick action will be displayed as expected?
Question40: The IT manager at universal Containers is doing an audit of the systems security.Mow should the administrator provide a summary of the org's security health?
Question41: Executives at Cloud Kicks have reported that their dashboards are showing inaccurate data. The administrator has discovered been changing the source reports.Which two actions should the administrator take to preserve the integrity of the source reports?Choose 2 answers
Question42: What should an administrator use as an identifier when importing and updating records from a separate system?
Question43: Users at Cloud Kicks are reporting different options when uploading a custom picklist on the Opportunity object based on the kind of opportunity.Where Should an administrator update the option in the picklist?
Question44: An administrator gets a rush request from Human Resources to remove a user's access to Salesforce Immediately. The user is part of a hierarchy field called Direct Manager.What should the administrator do to fulfil the request?
Question45: Which tool should an administrator use to identify and fix potential session vulnerabilities?
Question46: Cloud kicks intends to protect with backups by using the data by using the data export Service.Which two considerations should the administrator remember when Scheduling the export?Choose 2 Answers.
Question47: What are two considerations an administrator should keep in mind when working with Salesforce objects?Choose 2 answers
Question48: DreamHouse reality has an approval process. A manager attempts to approve the record but receives an error.What should an administrator review to troubleshoot this request?
Question49: Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status.Which Feature Should an administrator use to fulfill this request?
Question50: Ursa Major Solar wants to assist users with a guided expense report process to simplify submissions, routing, and authorizations.Which two tools should an administrator use to build this solution?Choose 2 answers
Question51: Cloud Kicks need to be able to show different picklist values for sales and marketing users.Which two options will meet this requirement?Choose 2 answers
Question52: The administrator at cloud kicks has been ask to change the company's Shoe style field to prevent users from selecting more than one style on a record.Which two steps should an administrator do to accomplish this?Choose 2 answers
Question53: Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.Which three password policies should an administrator configure?Choose 3 answers
Question54: An administrator at Universal Container needs an automated way to delete records based on field values.What automated solution should the administrator use?
Question55: Northern Trail outfitters has hired interns to enter Leads into Salesforce and has requested a way to is identify these new records from existing Leads.What approach should an administrator take to meet this requirement?
Question56: Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases.Which two options should the administrator use to help the support team?Choose 2 answers
Question57: The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal.What dashboard component will effectively show this number and the proximity to the total goal as a single value?
Question58: The administrator at universal containers has a screen flow that helps users create new leads.When lead source is "Search Engine", the administrator needs to require the user to choose a specific a search engine from a picklist. If lead source is not "Search Engine", this picklist should be hidden.How should the administrator complete this requirement?
Question59: Northern Trail Outfitters uses a custom object Invoice to collect customer payment information from an external billing system. The Billing System field needs to be filled on every Invoice record.How should an administrator ensure this requirement?
Question60: An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network.What are two considerations for this configuration?Choose 2 answers
Question61: The administrator at Cloud kicks deleted a custom field but realized there is a business unit that still uses the field.What should an administrator take into consideration when undeleting the field?
Question62: The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.What should the administrator configure to allow the team to use the split list view?
Question63: The sales team at Ursa Major Solar has asked the administrator to automate an outbound message.What should the administrator utilize to satisfy the request?
Question64: When users log in to Salesforce via the user interface, which two settings does the system check for authentication?Choose 2 answers
Question65: Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.Which feature should be used to fulfill this requirement?
Question66: The administrator at Ursa Major Solar has Created a new record type for customer warranty cases which two assignments should the administrator use to display the new record type to users?Choose 2 answers
Question67: An administrator at Ursa Major Solar just learned about the AppExchange and how helpful it can be to the company's business.Which two actions can be accomplished via the AppExchange?'Choose 2 answers
Question68: Northern Trail Outfitters wants emails received from customers to generate cases automatically.How should the administrator ensure that the emails are sent to the correct queue?
Question69: An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, and Managers. Support agents should be able to run Helpdesk reports, but should not be able to view R&D reports. Support managers should be able to view and edit all reports.Which two ways should these folders be shared?Choose 2 answers
Question70: A user at Universal Containers left the company. The administrator needs to create new user for their replacement, but they have assigned all available users licenses.What should the administrator do to free up users licenses for the new users?
Question71: Clod Kicks has the organization wide defaults for Opportunity set to private.which two features should the administrator use to open up access to Opportunity records for sales users working on collaborative deals?Choose 2 answers
Question72: Northern Trail Outfitters has hired interns to enter Leads Into Salesforce and has requested a way to identify these new records from existing Leads.What approach should an administrator take to meet this requirement?
Question73: Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout.Which type of the field should an administrator create to accomplish this?
Question74: An administrator at Cloud Kicks wants to deactivate a User who has left the company.What are two reasons that would prevent a user from being deactivated?Choose 2 answers
Question75: Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities.What should an administrator configure to provide these insights?
Question76: An administration needs to store the ID of record type of later use in a flow.Which kind of variable should the administrator use?
Question77: Cloud Kicks (CK) captures whether an opportunity should be reviewed by someone in product engineering with a checkbox field called Needs Review. CK also has a picklist field on the opportunity for Product Type.When a sales rep saves an opportunity, they need to select the Product Type or check the Needs Review box.What should an administrator use to accomplish this?
Question78: What are three Setting an administrator should configure to make it easy for approvers to respond to approval requests?Choose 3 Answers.
Question79: Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns.How should an administrator deliver this information?
Question80: administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.What could cause this issue?
Question81: Cloud Kicks (CK) stores information about specific customers in Contacts and information about shoes and accessories in a custom Merchandise object.What should the CK administrator use to represent that Contact can be interested in multiple pieces of Merchandies?
Question82: Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the reps have a boarder view of data than expected and can see all cases on their groups dashboards.What could be Causing reps to have inappropriate access to data on dashboards?
Question83: Cloud kicks has the organization-wide sharing default set to private on the shoe object. The sales manager should be able to view a report containing shoe records for all of the sales reps on their team.Which 3 items should the administrator configure to provide appropriate access to the report?Choose 3 answers
Question84: The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff.How should an administrator configure the custom object to meet this requirement?
Question85: Universal Containers is trying to improve the user experience when searching for the tight status on a case.The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.How should the administrator improve on the current implementation?
Question86: At cloud kicks sales reps use discounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this time consuming task.What should the administrator use to deliver this requirement?
Question87: Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team.How should the administrator leverage Salesforce to help the team collaborate?
Question88: Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options.What should an administrator configure to meet these requirements?
Question89: The business development team at Cloud Kicks thinks the account creation process has too many fields to fill out and the page feels cluttered. They have requested the administrator to simplify the process.Which automation tool should an administrator use?
Question90: Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed lost.How should an administrator configure this requirement?
Question91: The administrator at Cloud Kicks has created an approval process for time off requests.Which two automated actions are available to be added as part of the approval process?Choose 2 answers
Question92: An administrator created a record trigger flow to update contacts.How should the administrator reference the values of the active record the flow is running on?
Question93: Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.Which feature meets this requirement?
Question94: The administrator at Clod Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, They want to reference fields from the associated contact record.What should the administrator do to pull contact fields into the Custom report?
Question95: Customer service accesses articles with the Knowledge Lightning component on the Service Cloud Console.Billing department users would like similar functionality on the case record without using the console.How should the administrator configure this request?
Question96: The administrator for Cloud Kicks needs to give access to a new custom object with custom fields to more than one user.Which two options should an administrator use to meet this requirement?Choose 2 answers
Question97: Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs.Which two options should the administrator suggest?Choose two answers
Question98: Universal Containers has a private sharing model for Opportunities and uses Opportunity teams. Criteria-based sharing rules a sales rep at Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in V administrator activates the old user record. The user is added to the same default Opportunity teams but h no longer able records the user worked on before leaving the company.What is the likely cause?
Question99: Cloud Kicks has decided to delete a custom field.What will happen to the data in the field when it is deleted?
Question100: Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.Which two steps should the administrator configure to meet this requirement?Choose 2 answers
Question101: Cloud kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple design for one product across various stages.Which two steps should the administration configure to meet this requirement?Choose 2 answers
Question102: An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000.What should the administrator configure to meet this requirement?