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Question1: Which three items are available in the mobile navigation menu?Choose 3 answers
Question2: An administrator has assigned a permission set group with the two-factor authentication for User Interface Logins permissions and the two-factor authentication for API Logins permission to a group of users.Which two prompts will happen when one of the users attempts to log in to Data Loader?Choose 2 answers
Question3: An administrator is on a tight deadline to create dashboards for the sales and marketing teams at AW Computing.What should the administrator do to meet the deadline without increasing the budget?
Question4: Cloud Kicks wants users to only be able to choose Opportunity stage closed won if the Lead source has been selected.How should the administrator accomplish this goal?
Question5: A user at Northern Trail Outfitters Is having trouble logging into Salesforce. The user's login history shows that this person has attempted to log in multiple times and has been locked out of the organization.Which two ways should the administrator help the user log into Salesforce?
Question6: An administrator installed a managed package that contains a permission set group. The permission set group that was installed includes Delete access on several objects, and the administrator needs to prevent users in the permission set group from being able to delete records.What should the administrator do to control Delete access?
Question7: The administrator for AW Computing is working with a user who is having trouble logging in to salesforce.What should the administrator do to identify why the user is unable to login?
Question8: Which three aspects of standard fields should an administrator customize?Choose 3 answers
Question9: The CTO of AW Computing has defined a new policy for cases to improve customer satisfaction. All cases submitted with a Case Reason of Installation must be acknowledged immediately via email and assigned to the appropriate agents. Any cases that are still in the New status after 4 hours must be escalated to support management.What case management tools need to be utilized for this requirement?
Question10: Once an opportunity reaches the negotiation stage at cloud kicks, The Amount fields becomes required for sales users. Sales managers need to be able to move opportunities inti this stage without knowing the amount.How should the administrator require this field during the negotiation stage for sales users but allow their managers to make changes?
Question11: Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues.How should the administrator configure Salesforce to capture the expiration date of the warranty?
Question12: An administrator wants to create a form in Salesforce for users to fill out when they lose a client.Which automation tool supports creating a wizard to accomplish this goal?
Question13: An administrator needs to create a one-to-many relationship between two objects with limited access to child records.What type of field should the administrator use?
Question14: The administrator at Ursa Major Solar need to make sure the unassigned cases from VP customers get transferred to the appropriate service representative within 5 hours. VIP Customers have access to support 24 hours a day.How should this be configured?
Question15: The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.Which two steps should an administrator do to troubleshoot this issue?Choose 2 answers
Question16: The sales manager at Cloud Kicks wants to set up a business process where opportunity discounts over 30% need to be approved by the VP of sales. Any discounts above 10% need to be approved by the user's manager. The administrator has been tasked with creating an approval process.Which are two considerations the administrator needs to review before setting up this approval process?Choose 2 answers
Question17: The Call center manager in Ursa Major Solar wants to provide agents with a case dashboard that can be drilled down by case origin, status and owner.What should an Administrator add to the dashboard to fulfil the request?
Question18: Ursa Major Solar has a path on Case. The company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from reverting the Case back to a previous status.Which feature should an administrator use to fulfill this request?
Question19: At cloud kicks sales reps use discounts on the opportunity record to help win sales on products. When an opportunity is won, they then have to manually apply the discount up the related opportunity products. The sales manager has asked if three is a way to automate this time consuming task.What should the administrator use to deliver this requirement?
Question20: Aw Computing needs to capture a loss reason in rich text field when an opportunity is Closed lost.How should an administrator configure this requirement?
Question21: Sales reps at Ursa Major Solar are having difficulty managing deals. The leadership team has asked administrator to help sales reps prioritize and close more deals.the administrator configure to help with these issues?
Question22: Users at Cloud Kicks are reporting different options when uploading a custom picklist on the Opportunity object based on the kind of opportunity.Where Should an administrator update the option in the picklist?
Question23: AW Computing would like to improve its Case Lightning record page by including:* A filtered component to display a message in bold font when a case is saved as acriticalrecord type.* A quick way to update the account status from the case layout.Which two components should an administrator use to satisfy these requests?Choose 2 Answers
Question24: DreamHouse Realty requires that house showings be scheduled within the current year to prevent too many future showings from stacking up.How can they make sure Showing Date is only populated with a date this years?
Question25: The administrator has been asked to automate a simple field update on the account. When a support agent changes the status of the account to 'Audited', they would like the system to automatically update the Audited date field on the account with today's date.Which tool should the administrator use to complete this automation?
Question26: The administrator at Cloud kicks deleted a custom field but realized there is a business unit that still uses the field.What should an administrator take into consideration when undeleting the field?
Question27: DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generated leads for loans. DHR needs to complete the project within 30 days and has maxed out its budget for the year.Which AppExchange item should help the administrator to meet the request?
Question28: Clod Kicks has a screen flow with two questions on the same screen, but only one is necessary at a time. The administrator has been asked to show only the questions that is needed.How should an administrator complete this?
Question29: An administrator at Universal Container needs an automated way to delete records based on field values.What automated solution should the administrator use?
Question30: The administrator at Ursa Major Solar has been asked to change the work Item and Project Custom Object Relationship from a master detail to a Lookup.Which Scenario Could prevent the administrator from fulfilling this requirement?
Question31: Clod Kicks has the organization wide defaults for Opportunity set to private.which two features should the administrator use to open up access to Opportunity records for sales users working on collaborative deals?Choose 2 answers
Question32: Northern Trail Outfitters has a new flow that automatically sets the field values when a new account is created. That the flow is launched by a process, But the flow is not working properly.What should administrator do to identify the problem?
Question33: An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org.What Should the administrator do to prevent unauthorized access to Salesforce?
Question34: Universal Containers (UC) would like to count the number of open cases associated with each account and update the account with this value every Friday evening. UC has several hundred open cases at any given time.What should the administrator use to complete this request?
Question35: Ursa Major Solar has service level agreements (SLA) that are routed to support queues. Cases that meet the 24 hour SLA need to be automatically re-assigned to the next tier queue.Which feature should be used to fulfill this requirement?
Question36: The administrator at Cloud Kicks has a Custom picklist field on Lead, Which is missing on the Contact when leads are converted.Which two items should the administrator do to make sure these values are populated?Choose 2 answers
Question37: Ursa Major Solar wants its sales reps to be aware when they are speaking with high-profile customers.Which two options should be added to the Lightning record pages to achieve this?Choose 2 answers
Question38: An administrator is building a Lightning app and sees a message that a My Domain must be set up first.What should the administrator take into consideration when enabling My Domain?
Question39: DreamHouse reality has an approval process. A manager attempts to approve the record but receives an error.What should an administrator review to troubleshoot this request?
Question40: Executives at Cloud Kicks have reported that their dashboards are showing inaccurate data. The administrator has discovered been changing the source reports.Which two actions should the administrator take to preserve the integrity of the source reports?Choose 2 answers
Question41: AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record.What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine?
Question42: Which tool should an administrator use to identify and fix potential session vulnerabilities?
Question43: The administrator for AW Computing is working with a user who is having trouble togging in to Salesforce.What should the administrator do to identify why the user Is unable to log in?
Question44: An administrator at Ursa Major Solar needs to send information to an external accounting system What workflow action should the administrator use to accomplish this?
Question45: Cloud Kicks has decided to delete a custom field.What will happen to the data in the field when it is deleted?
Question46: An administrator at Northern Trail Outfitters is unable to add a new user in salesforce.What could cause this issue?
Question47: Northern Trail Outfitters has two different sales processes: one for business opportunities with four stages and one for partner opportunities with eight stages. Both processes will vary in page layouts and picklist value options.What should an administrator configure to meet these requirements?
Question48: The Client services and customer support teams share the same profile but have different permission sets. The Custom Object Retention related list needs to be restricted to the client services teamon the Lightning record page layout.What should the administrator use to fulfil this request?
Question49: The administrator at Ursa Major Solar imported records into an object by mistake.Which two tools should be used to undo this import?Choose 2 answers
Question50: Ursa Major Solar uses Opportunity to track sales of solar energy products. The company has two separate sales teams that focus on different energy markets. The Services team also wants to use Opportunity to track installation. All three teams will need to use different fields and stages.How Should the administrator configure this requirement?
Question51: DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.Which two solutions should an administrator use to meet this request?Choose 2 answers
Question52: Universal Containers has two sales teams, Sales team A and Sales team B. Each team has their own role in the role hierarchy. Both roles are subordinates of the same Manager role.How Should the administrator share records owned by sales team A with Sales team B?
Question53: Northern Trail Outfitters has a custom quick action on Account that creates a new Case.How should an administrator make the quick action available on the Salesforce mobile app?
Question54: Sales reps at Cloud Kicks want to be notified when they have a high likelihood of winning an opportunity over $1,000,000.Which feature meets this requirement?
Question55: Customer service accesses articles with the Knowledge Lightning component on the Service Cloud Console.Billing department users would like similar functionality on the case record without using the console.How should the administrator configure this request?
Question56: The administrator at Universal Container has created two objects: Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce.Which type of relationship between Containers_c and Purchase_c should satisfy the requirement?
Question57: An Administrator supporting global team of salesforce users has been asked to configure the company settings Which two options should the administrator configure?Choose 2 Answers
Question58: The administrator at Northern Trail Outfitters has been using a spreadsheet to track assigned licenses and permission sets.What feature can be used to track this in Salesforce?
Question59: Which two capabilities are considerations when marking a field as required in Object Manager?Choose 2 answers
Question60: Universal container has a contact Lightning record Page with a component that shows LinkedIn data. The sales team would like to only show this component to sales users when they are on their mobile phones.Choose 2 Answers.
Question61: administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.What could cause this issue?
Question62: Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion.How should an administrator accomplish this request?
Question63: Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen flow collect name, email and shoe preference. which two things should the administrator do to display the screen flow? Choose 2 answers
Question64: Northern Trail Outfitters has the Case Object set to private. The support manager raised a concern the reps have a boarder view of data than expected and can see all cases on their groups dashboards.What could be Causing reps to have inappropriate access to data on dashboards?
Question65: Dreamhouse realty wants to offer a form on its experience cloud site where inspectors will submit findings from a property inspection.Which feature should an administrator place on the page to fulfill this requirement?
Question66: The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing.Which two features should the administrator configure?Choose 2 answers
Question67: A sales rep at Ursa Major Solar has launched a series of networking events. They are hosting one event per month and want to be able to report on campaign ROI by month and series.How should the administrator set up the Campaign to simplify reporting?
Question68: Cloud Kicks has a custom object named shoe. The administrator has been asked to ensure that when a relationship is created between Account and shoe to prevent orphaned shoe records.What should the administrator do to complete this requirement?
Question69: What should an administrator use as an identifier when importing and updating records from a separate system?
Question70: A user at Universal Containers left the company. The administrator needs to create new user for their replacement, but they have assigned all available users licenses.What should the administrator do to free up users licenses for the new users?
Question71: The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases.How should the screen flow be distributed?
Question72: The administrator at universal containers has a screen flow that helps users create new leads.When lead source is "Search Engine", the administrator needs to require the user to choose a specific a search engine from a picklist. If lead source is not "Search Engine", this picklist should be hidden.How should the administrator complete this requirement?
Question73: Northern Trail Outfitters wants to initiate expense reports from Salesforce to the external HR system. This process needs to be reviewed by managers and directors.Which two tools should and administrator configure?Choose 2 answers
Question74: Which tool should an administrator use to review recent configuration changes made in their org?
Question75: Dreamhouse Realty agents are double-booking open house event nights. The evet manager wants to event submission process to help agents fill in event details and request dates.How should an administrator accomplish the request?
Question76: An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside of their network.What are two considerations for this configuration?Choose 2 answers
Question77: The business development team at Cloud Kicks thinks the account creation process has too many fields to fill out and the page feels cluttered. They have requested the administrator to simplify the process.Which automation tool should an administrator use?
Question78: Northern trail Outfitter wants to use contract hierarchy in its or to display contact association.What should the administrator take into consideration regarding the contact hierarchy?
Question79: Cloud Kicks wants to track shoe designs by products. Shoe designs should be unable to be deleted, and there can be multiple designs for one product across various stages.Which two steps should the administrator configure to meet this requirement?Choose 2 answers
Question80: DreamHouse Reality needs to use consistent picklist value on a category filed on accounts and cases, with value respective to record types.Which two features should the administrator use to fulfill this requirement?Choose 2 Answers
Question81: The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.Which two solutions should the administrator use to modify the picklist field values?Choose 2 answers
Question82: Sales reps miss key fields when filling out on opportunity record through the process. Reps need to move forward Win unable to enter previous stage.Which three options should the administrator use to address this need?Choose Three answers
Question83: Universal Containers has a private sharing model for Opportunities and uses Opportunity teams. Criteria-based sharing rules a sales rep at Universal Containers leaves the company and their user record is deactivated. The rep is later rehired in V administrator activates the old user record. The user is added to the same default Opportunity teams but h no longer able records the user worked on before leaving the company.What is the likely cause?
Question84: Ursa Major classifies its accounts as Silver, Gold, or Platinum Level. When a new case is created for a Silver or Gold partner, it should to the Regular Support Queue. When an account is Platinum Level, it should automatically go to the Priority Support Queue.What should the administrator use to achieve this?
Question85: Cloud Kicks generates leads for its different product categories (shoes, apparel, and accessories) through many different sources. While some lead sources are used for all three categories, other lead sources are specific to a single category. The VP of marketing requests that only the proper lead sources be displayed based on the product category chosen.How should the administrator configure Salesforce to meet this requirement?
Question86: The administrator at Clod Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, They want to reference fields from the associated contact record.What should the administrator do to pull contact fields into the Custom report?
Question87: An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount.How should the administrator export this file?
Question88: Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab?
Question89: The VP of Sales at Cloud Kicks is receiving an error message that prevents them form saving an Opportunity. The administrator attempted the same edit without receiving an error.How can the administrator validate the error the user is receiving?
Question90: The administrator at Cloud Kicks writes an assignment rule to send all cases created via email or the web to the Automated Cases Queue Any manually created cases should be owned by the agent creating them, however, the manually created cases now show the administrator as the owner.What will the administrator find when troubleshooting this issue?
Question91: Sales reps at Northern Trail Outfitters have asked for a way to change the Probability field value of their Opportunities.What should an administrator suggest to meet this request?
Question92: Marketing users at Cloud Kicks should be able to view and edit converted leads. The administrator has assigned them permission set with the View and edit Converted Leads permission.Which two ways can the marketing users now access converted leads for editing?Choose 2 answers
Question93: The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority.What tool should the administrator use?
Question94: Sales Users at Cloud Kicks are requesting that the data in the industry field on the Account object displays on the Opportunity page layout.Which type of the field should an administrator create to accomplish this?
Question95: An Administrator wants to trigger a follow-up task for the opportunity owner when they close an opportunity as won and another task after 60 days to check in with the customer.which two automation tools should the administrator use?Choose 2 answers
Question96: An administrator at Dreamhouse Reality needs to Create Customized pages for the salesforce mobile app.Which two types of pages could an administrator build and customize using the Lightning App Builder?Choose 2 Answers
Question97: The administrator at AW Consulting has created a custom picklist field. Business users have requested that it be a text field. The administrator attempts to change the field type but, is unable to because it is referenced by other functionalities.Which functionality is preventing the field type from being changed?
Question98: An administrator at AW Computing has been asked to help the Support team with report folders. They want a folder called Support Reports and two folders underneath called Helpdesk and R&D. The Support organization uses public groups for Support Agents, R&D, and Managers. Support agents should be able to run Helpdesk reports, but should not be able to view R&D reports. Support managers should be able to view and edit all reports.Which two ways should these folders be shared?Choose 2 answers
Question99: Ursa Major Solar offers amazing experiences for all of it employees. The Employee engagement committee wants to post updates while restricting other employees from posting.What should the administrator create to meet this request?
Question100: Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.How should the administrator complete this requirement?
Question101: The sales manager at cloud Kicks approves time off for their employees. They asked the administrator to ensure these requests are seen and responded to by a backup manager while the sales manager is out on vacation.What should administrator use to fulfill the requirement?
Question102: Which item is available in a Lightning App where visibility is limited to the Salesforce Mobile App?
Question103: The administrator at Cloud Kicks has created an approval process for time off requests.Which two automated actions are available to be added as part of the approval process?Choose 2 answers
Question104: The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-Lead form on their website. They want to send different Message based on the Lead Industry Field Value.What Should an administrator configure to meet this requirement?
Question105: Users at Universal Containers would like to visually see the sales stages on an Opportunity page. The administrator is configuring path for Opportunities.Which is an important consideration for path configuration?
Question106: The VP of sales at Dreamhouse Realty has requested a dashboard to visualize enterprise sales across the different teams. The key place of data is the total of all sales for the year and the progress to the enterprise sales goal.What dashboard component will effectively show this number and the proximity to the total goal as a single value?
Question107: What should an administrator use as an identifier when importing and updating records from a separate financial system?
Question108: The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.What should the administrator configure to allow the team to use the split list view?
Question109: Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value Field.What feature should an administrator use to meet this request?
Question110: Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases.Which two users are able to fulfill this request?Choose 2 answers
Question111: Cloud Kicks wants to try out an app from the AppExchange to ensure that the app meets its needs.Which two options should the administrator suggest?Choose two answers
Question112: Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities.The VP of Sales requested that this information be accessible on the opportunity and available for reporting.Which two options should the administrator configure to meet these requirements?Choose 2 answers
Question113: Support reps at Cloud Kicks (CK) are reporting that when they try to close a case, the Closed option in the Case Status picklist is missing. CK has asked the administrator to find a solution.Why are the support reps unable to see the Closed option in the specified piclist?
Question114: Universal Containers has enabled Data Protection and Privacy for its org.Which page layouts will have the Individual field available for tracking data privacy information?
Question115: Universal Container wants to increase the security of their org by requiring stricker user passwords.Which two of the following should an administrator configure?Choose 2 answers
Question116: Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.Which field type should an administrator use to capture coordinates?
Question117: An Administrator at DreamHouse Realty wants an easier way to assign an agent capacity and skill set. Which feature should the administrator enable to meet this requirement?