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Question1: An analytics user at Cloud Kicks needs Read, Create, and Edit access for objects and Should be restricted from deleting any records.What should the administrator do to meet this requirement?
Question2: Which two capabilities are considerations when marking a field as required in Object Manager?Choose 2 answers
Question3: Thesupport manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response include the top five troubleshooting tips that could help solve the customer's issue.What should the administrator suggest to meet these requirement?
Question4: Northern Trail Outfitters wants emails received from customers to generate cases automatically.How should the administrator ensure that the emails are sent to the correct queue?
Question5: What is the order of execution when a Case record is saved?
Question6: Universal Containers requires a different Lightning page to be displayed when Accounts are viewed in the Sales Console and in the Service Console.How should an administrator meet this requirement?
Question7: Currently, when support reps at Ursa Major Solar close a case, they manually send an email notification to the customer. The support manager would like to automate this process, as too many reps are forgetting this step.Which two settings should the administrator use to meet this request?Choose 2 answers
Question8: Marketing users at Cloud Kicks should be able to view and edit converted leads. The administrator has assigned them permission set with the View and edit Converted Leads permission.Which two ways can the marketing users now access converted leads for editing?Choose 2 answers
Question9: The marketing team at Ursa Major Solar wants to send a personalized email whenever a lead fills out the web-to-Lead form on their website. They want to send different Message based on the Lead Industry FieldValue.What Should an administrator configure to meet this requirement?
Question10: Ursa Major Solar provides a 1-year warranty on all of the panels it installs. Installation details, along with the warranty information, a captured on a custom object called Installation. The installation record is created by the installer from the mobile app. Customers son receive a longer warranty as a way of increasing customer satisfaction when an installation gets delayed or has issues.How should the administrator configure Salesforce to capture the expiration date of the warranty?
Question11: Cloud Kicks wants a reports to categorize accounts into small, medium, and large based on the dollar value found in the Contract Value Field.What feature should an administrator use to meet this request?
Question12: Sales raps at Ursa Solar are having difficulty managing deals. The leadership team has asked the administrator to help sales reps prioritize and close more deals.What should the administrator and close more deals.
Question13: Cloud Kicks has a team of product owners that need a space to share feedback and ideas with just the product team.How should the administrator leverage Salesforce to help the team collaborate?
Question14: The administrator at Northern Trail Outfitters has been using a spreadsheet to track assigned licenses and permission sets.What feature can be used to track this in Salesforce?
Question15: An Administrator wants to trigger afollow-up task for the opportunity owner when they close an opportunity as won and another task after 60 days to check in with the customer.which two automation tools should the administrator use?Choose 2 answers
Question16: The administrator for Cloud Kicks has created a screen flow to help service reps ask the same set of questions when customers call in with issues. This screen should be visible from cases.How should the screen flow be distributed?
Question17: The business development team at Cloud Kicks thinks the account creation process has too many fields to fill out and the page feels cluttered. They have requested the administrator to simplify the process.Which automation tool should an administrator use?
Question18: User at Cloud Kicks want to see information more useful for their role on the Case page.How should an administrator make the pages more dynamic and easier to use?
Question19: Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases.Which two users are able to fulfill this request?Choose 2 answers
Question20: The administrator for AW Computing is working with a user who is having trouble togging in to Salesforce.What should the administrator do to identify why the user Is unable to log in?
Question21: Cloud Kicks has decided to delete a custom field.What will happen to the data in the field when it is deleted?
Question22: A Sales user is trying to manage Campaign Members for an upcoming networking event. The user can view the Campaign, but add new Campaign Members or update Member statuses.How can an administrator troubleshoot this problem?
Question23: DreamHouse reality has an approval process. A manager attempts to approve the record but receives an error.What should an administrator review to troubleshoot this request?
Question24: Cloud Kicks wants to allow customers to create their own cases while visiting its public homepage.What should the administrator recommend?
Question25: Which tool should an administrator use to identify and fix potential session vulnerabilities?
Question26: At Universal Containers, there is a custom field on the Lead named Product Category. Management wants this information to be part of the Opportunity upon lead conversion.What action should the administrator take to satisfy the request?
Question27: Northern Trail Outfitters wants to know the average stage duration for all closed Opportunities.How should an administrator support this request?
Question28: The administrator at universal containers has ascreen flow that helps users create new leads.When lead source is "Search Engine", the administrator needs to require the user to choose a specific a search engine from a picklist. If lead source is not "Search Engine", this picklist should be hidden.How should the administrator complete this requirement?
Question29: An administrator is planning to useData Loader to mass import new records to a custom object from a new API.What will the administrator need to do to use the Data Loader?
Question30: Northern Trail Outfitters wants to calculate how much revenue has been generated for each of its marketing campaigns.How should an administrator deliver this information?
Question31: Universal Container wants to prevent its service team from accessing deal records. While service users are unable to access deal list views; they are able to find the deal records via a search.What options should the administrator adjust to fully restrict access?
Question32: An administrator has been asked to update a flow that was created as part of a recent update. When the administrator opens the flow for editing, the Flow toolbox offers only four elements: Assignment, Decision, Get Records, and Loop.What would cause this?
Question33: A sales rep has left the company and an administrator has been asked to re-assign all their accounts and opportunities to a new sales rep and keep the teams as is.Which tool should an administrator use to accomplish this?
Question34: Universal Containers is trying to improve the user experience when searching for the tight status on a case.The company currently has one support process that is used for all record types on cases. The support process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.How should the administrator improve on the current implementation?
Question35: Cloud Kicks executives have noticed the opportunity Expected revenue Field displays incorrect values.How Should the administrator correct this?
Question36: An administrator at Universal Containers is reviewing current security settings in the company's Salesforce org.What Should the administrator do to prevent unauthorized access to Salesforce?
Question37: Cloud Kicks has asked the administrator to test a new screen flow that create contacts.What are two key components of testing the flow?Choose 2 answers
Question38: Cloud Kicks has a custom object called Shipments. The Company wants to see all the shipment items from an Account page. When an Account is deleted, the shipments should remain.What type of relationship should the administrator make between Shipments and Account?
Question39: An administrator has been asked to change the data type of an auto number to text field.What should theadministrator be aware of before changing the field?
Question40: The marketing team wants a new picklist value added to the Campaign Member Status field for the upsell promotional campaign.Which two solutions should the administrator use to modify the picklist field values?Choose 2 answers
Question41: What are three characteristics of a master-detail relationship?Choose 3 answers
Question42: The standard Lead Rating field has picklist values of Hot, Warm, and Cold. A list of new leads was importance without errors even thoughseveral records had the value of Unrated in the Rating field.How were these records added without error?
Question43: An administrator at Dreamhouse Reality needs to Create Customized pages for thesalesforce mobile app.Which two types of pages could an administrator build and customize using the Lightning App Builder?Choose 2 Answers
Question44: When users log in to Salesforce via the user interface, which two settings does the system check for authentication?Choose 2 answers
Question45: Northern Trail Outfitters wants to track ROI for contacts that are key stakeholders for opportunities.The VP of Sales requested that this information be accessible on the opportunity andavailable for reporting.Which two options should the administrator configure to meet these requirements?Choose 2 answers
Question46: Dreamhouse realty wants to offer a form on its experience cloud site where inspectors will submit findings from a property inspection.Which feature should an administrator place on the page to fulfill this requirement?
Question47: The marketing director at Northern Trail Outfitters has requested that the budget field is populated in order for the Lead Status field to be marked as qualified.What tool should the administrator use to fulfill this request?
Question48: administrator at Northern Trail Outfitters is unable to add a new user in Salesforce.What could cause this issue?
Question49: Universal Containers (UC) customers have provided feedback that their support cases are notbeing responded to quickly enough. UC wants to send all unassigned Cases that have been open for more than 2 hours to an urgent Case queue and alert the support manager.which feature should an administrator configure to meet this requirement?
Question50: When a cloud kicks Opportunity closes, the company would like to automatically create a renewal opportunity.Which two automation tools should an administrator use to accomplish this request?Choose 2 answers
Question51: Users at Universal Containers would like to visually see the sales stages on an Opportunity page. The administrator is configuring path for Opportunities.Which is an important consideration for path configuration?
Question52: DreamHouse Realty (DHR) wants a templated process with a mortgage calculator that generated leads for loans. DHR needs to complete the project within 30 days and has maxed out its budget for the year.Which AppExchange item should help the administrator to meet the request?
Question53: The Administrator at Cloud Kicks need to automatically route support cases, regardless of how they are created, to a queue based on case priority.What tool should the administrator use?
Question54: An administrator at Universal Containers has been asked to prevent users from accessing Salesforce from outside oftheir network.What are two considerations for this configuration?Choose 2 answers
Question55: Sales reps at NorthernTrail Outfitters have asked for a way to change the Probability field value of their Opportunities.What should an administrator suggest to meet this request?
Question56: Which setting on a profile makes a tab hidden in the All App Launcher or viable in arty app, but still allows a user to view records that would normally be found under this tab?
Question57: Universal Containers wants to provide reseller partners with discounted prices on the products they purchase.How should an administrator configure this requirement?
Question58: Brokers at DreamHouse Realty need to see certain information about one or more cases when referencing the contact record. This record case Name, Case ID, Customer Name, Case Reason, Case Status, and Case Creation Date.Which two changes in Setup should the administrator make?
Question59: Ursa Major Solar wants to automatically notify a manager about any cases awaiting a response from an agent for more than 2 hours after case creation.Which feature should an administrator use to fulfill this requirement?
Question60: Cloud Kicks (CK) is partnering with a used shoe store and second-hand bicycle emporium. CK has an automated business process it wants to run once a week to count the number of open cases related to an account.How should the administrator recommend automating this business process?
Question61: Northern Trail Outfitters has a new flow that automatically sets the field values when a new account is created. That the flow is launched by a process, But the flow is not working properly.What should administrator do to identify the problem?
Question62: AW Computing has six sales teams in a region. These teams always consists of the same account manager, engineer, and assistant.What should the administrator configure to make it easier for teams to collaborate with the same customer?
Question63: The Sales director at Cloud Kicks wants to be able to predict upcoming revenue in the next several fiscal quarters so they can set goals and benchmark how reps are performing.Which two features should the administrator configure?Choose 2 answers
Question64: An administrator at Ursa Major Solar needs to send information to an external accounting system What workflow action should the administrator use to accomplish this?
Question65: Which two solutions could an administrator find on the AppExchange to enhance their organization?Choose 2 answers
Question66: New leads need be routed to the correct Sales person based on the lead address.
Question67: Cloud Kicks is working on a better way to track its product shipments utilizing Salesforce.Which field type should an administrator use to capture coordinates?
Question68: Universal Containers has three separate lines of business. Each line has specific fields that must be displayed to users. However, the fields needed by the sales team are different than the fields needed by the service team.How should the administrator configure this requirement?
Question69: Universal Containers has a private sharing model for Opportunities and uses Opportunity teams. Criteria- based sharing rules a sales rep at Universal Containers leaves the company and theiruser record is deactivated.The rep is later rehired in V administrator activates the old user record. The user is added to the same default Opportunity teams but h no longer able records the user worked on before leaving the company.What is the likely cause?
Question70: A sales rep has a list of 300 accounts with contacts that they want to load at one time.Which tool should the administrator utilize to import the records to salesforce?
Question71: Sales managers would like to know what could be implemented to surface important values based on the stage of the opportunity.Which tool should an administrator use to meet the requirement?
Question72: The Support team at Ursa Major Solar prefers using split list views on the case homepage. Occasionally, the team views shipments from another support application.What should the administrator configure to allow the team to use thesplit list view?
Question73: The administrator are Cloud Kicks created a new field for tracking returns on their new cloud shoe. A user has submitted case to the administrator indication that the new field is unavailable.Which two steps should an administrator do to troubleshoot this issue?Choose 2 answers
Question74: Aw computing wants to prevent user from updating the Account Annual Revenue field to be a negative value or an amount more than $100 billion.How should an administrator accomplish this request?
Question75: Northern Trail Outfitters has hired interns to enter Leads Into Salesforce and has requested a way to identify these new records from existing Leads.What approach should an administrator take to meet this requirement?
Question76: Northern Trail Outfitters is using one profile for all of its marketing users, providing read-only access to the Campaign object. A few marketing users now require comprehensive edit access on Campaigns.How should an administrator fulfil this request?
Question77: An administrator has assigned a permission set group with the two-factor authentication for User Interface Logins permissions and the two-factor authentication for API Logins permission to a group of users.Which two prompts will happen when one of the users attempts to log in to Data Loader?Choose 2 answers
Question78: The Human resources department at Northern Trail outfitters wants employees to provide feedback about the manager using a custom object in Salesforce. It is important that managers are unable to see the feedback records from their staff.How should an administrator configure the custom object to meet this requirement?
Question79: Ursa Major Solar has its business hours set from 9:00 AM to 5:00 PM for the reps that are on pacific time. The reps on Eastern Time need business hours set to start 3 hours earlier to cover for support.How should an administrator solve for this issue?
Question80: Cloud Kicks need to be able to show different picklist values for sales and marketing users.Which two options will meet this requirement?Choose 2 answers
Question81: Northern Trail Outfitters (NTO) has deployed my domain. The Chief Marketing Officer wants to make sure that all of the Salesforce users log in using the branded login URL. There needs to be a grace period for the user's bookmarks to be updated.How should the administrator configure the policies in my domain settings?
Question82: An administrator supporting a global team of salesforce users has been asked to configure company settings.Choose 2 options
Question83: Cloud kicks needs to ensure appropriate shipping details are used in orders. Reps should have a streamlined solutions to update the shipping address on selected orders associated with an account when the shipping address is changed on the account.How should the administrator deliver this requirement?
Question84: An administrator is building a Lightning app and sees a message that a My Domain must be set up first.What should the administrator take into consideration when enabling My Domain?
Question85: The administrator at Ursa Major Solar imported records into an object by mistake.Which two tools should be used to undo this import?Choose 2 answers
Question86: The Marketing team at Cloud Kicks uses campaigns to generate product interest. They want custom picklist values for the campaign member Status field for each campaign they run, currently, they ask the administrator to add or delete values, but this is very time consuming.Which two user permission should allow the Marketing team to customize the campaign member status picklist values themselves?Choose 2 answers
Question87: Northern Trail Outfitters has a custom quick action on Account that creates a new Case.How should an administrator make the quick action available on the Salesforce mobile app?
Question88: Ursa Major Solar has a path on Case. The Company wants to require its users to follow the status values as they are on the path. Agents should be prohibited from preventing the case back to a previous status.Which Feature Should an administrator use to fulfill this request?
Question89: The sales team at Ursa Major Solar has asked the administrator to automate an outbound message.What should the administrator utilize tosatisfy the request?
Question90: Clod Kicks has the organization wide defaults for Opportunity set to private.which two features should the administrator use to open up access to Opportunity records for sales users working on collaborative deals?Choose 2 answers
Question91: Universal Containers has enabled Data Protection and Privacy for its org.Which page layouts will have the Individual field available for tracking data privacy information?
Question92: The administrator at Cloud kicks deleted a custom field but realized there is a business unit that still uses the field.What should an administrator take into consideration when undeleting the field?
Question93: Ursa Major Solar wants to know which of its marketing efforts are helping the team win Opportunities.What should an administrator configure to provide theseinsights?
Question94: Dream house realty needs to use consistent picklist values in the category field on accounts and cases, with values respective to record types.Choose 2 options
Question95: The administrator at Cloud Kicks has created an approval process for time off requests.Which two automated actions areavailable to be added as part of the approval process?Choose 2 answers
Question96: Universal Containers (UC) has a queue that is used for managing tasks that need to be worked by the UC customer support team. The same team will now be working some of UC's Cases.Which two options should the administrator use to help the support team?Choose 2 answers
Question97: The administrator at Clod Kicks updated the custom object Event to include a lookup field to the primary contact for the event. When running an event report, They want to reference fields from the associated contact record.What should the administrator do to pull contact fields into the Custom report?
Question98: Ursa Major Solar uses two different page layouts for Account records. One page layout reflects the fields related to customer accounts and another page layout includes fields for partner accounts. The administrator has assigned the customer account page layout to sales and support users and the partner account layout to the partner management team.What should the administrator configure to meet this requirement?
Question99: The administrator at Ursa Major Solar wants to add prepopulated subjects for Tasks and Events. Tasks should have the subjects Schedule Site Visit, and Send Contract, while Events should have the subjects Site Visit and Ride Along.How can this requirement be configured?
Question100: Ursa Solar Major is evaluating a brand new Salesforce org for its service team and would like to know what objects will be made available with out of the box Service Cloud.Which three of the standard objects are available to an administrator considering a support use case?Choose 3 answers
Question101: Cloud Kicks has a Customer success agent going on leave and needs to change ownership on multiple cases.Which two users are able to fulfill this request?Choose 2 answers
Question102: Cloud Kicks needs to change the owner of a case when it has been open for more than 7 days.How should the administrator complete this requirement?
Question103: Theadministrator at Universal Container has created two objects: Containers_c Purchase_c, Management has requested that all container records display on purchase records in Salesforce.Which type of relationship between Containers_c and Purchase_c should satisfy the requirement?
Question104: AW Computing (AWC) occasionally works with independent contractors, who the company stores as Contacts in Salesforce. Contractors often change agencies, and AWC wants to maintain the historical accuracy of the record.What should AWC use to track Contacts?
Question105: The administrator at Aw Computing wants Account Details, related list and chatter feeds to each appear on separate tabs when reviewing an account.Which type of page should the administrator create?
Question106: AW Computing has added a new custom text field called Market Segment on the Lead object. When a Lead is converted, the new field is not getting copied to the Account record.What should the administrator do to ensure the Market Segment field from a Lead is copied to the converted Account record in routine?
Question107: Northern Trail Outfitters has requested that when the Referral Date field is updated on the custom object Referral Source, the parent object Referral also needs to be updated.Which automation solution should an administrator use to meet this request?
Question108: Northern Trail Outfitters wants to encourage employees to choose secure and appropriate passwords for their Salesforce accounts.Whichthree password policies should an administrator configure?Choose 3 answers
Question109: Which two actions should an administrator perform with Case escalation rules?Choose 2 answers
Question110: The administrator has created new users for ten new employees at Northern Trail Outfitters.Why are these users unable to access theaccount object in the Salesforce or?
Question111: An administrator gets a rush request from Human Resources to remove a user's access to Salesforce Immediately. The user is part of a hierarchy field called Direct Manager.What should the administrator do to fulfil the request?
Question112: Cloud Kicks has created a screen flow for their sales team to use when they add new leads. The screen flow collect name, email and shoe preference. which two things should the administrator do to display the screen flow? Choose 2 answers
Question113: Cloud kicks want to give credit to Opportunity team members based on the level of effort contributed by each person toward each deal.What feature should the administrator use to meet this requirement?
Question114: The administrator at AW Computing wants to send off client welcome tasks and a welcome email to the primary contact automatically when an Opportunity is Closed won.What automation tool best accomplishes this?
Question115: An administrator at Ursa Major Solar just learned about the AppExchange and how helpful it can be to the company's business.Which two actions can be accomplished via the AppExchange?'Choose 2 answers
Question116: Users at Cloud Kicks want to be able to create a task that will repeat every two weeks.What should an administrator do to meet the requirement?
Question117: DreamHouse Realty regularly processes customer requests for warranty work and would like to offer customers a self-serve option to generate cases.Which two solutions should an administrator use to meet this request?Choose 2 answers
Question118: An administrator at Universal Container needs an automated way to delete records based on field values.What automatedsolution should the administrator use?
Question119: When a Sales rep clicks a button on an opportunity, a simple discount calculator screen should be launched.Which automation tool should an administrator use to build this discount calculator screen?
Question120: An administrator at Cloud Kicks needs to export a file of closed won opportunities from the last 90 days. The file should include the Opportunity Name, ID, Close Date, and Amount.How should the administrator export this file?
Question121: The IT manager at universal Containers is doing an audit of the systems security.Mow should the administrator provide a summary of the org's security health?
Question122: The DreamHouse Realty team has a master-detail relationship set up with open house as the parent object and visitors as the child object.What type of field should the administrator add to the openhouse object to track number of visitors?