Question1: An administrator has given access to all users to view the public folders in solution with categories.
Which permission will enable the user to create more categories?
Question2: Identify the true statements about the workflow approval process?
Question3: You can only use standard fields when generating email and mail merge documents for leads or contacts.
Question4: If you change the data type from a Checkbox to a Picklist, it can cause data loss.
Question5: Validation rules may evaluate an opportunity line item against the opportunity it's associated with
Question6: You can update licenses on the Company Profile.
Question7: A default person account record type named "Person Account" is automatically created when person accounts are enabled for your organization.
Question8: A particular team needs to track individuals working on cases and the individual roles of the people working on cases. Which is the best way to do it?
Question9: What is Force.com Platform? Choose 3 answers:
Question10: Which type of field cannot have universal requiredness?
Question11: Custom Summary Formulas can run calculations on report calculations.
Question12: What elements are required for a workflow approval process?
Question13: Adding a user to the sales team group will give access to opportunity records that was previously a restricted account.
Question14: Multiple record types may be created for every tab with the exception of:
Question15: What do Business processes do?
Question16: Data Validation Rules are formulas that evaluate, "True".
Question17: Records in the recycle bin do NOT count against your organization's storage limits
Question18: How many lead assignment rules can be active at one time?
Question19: Personal Tags can not be shared
Question20: Which of the following are part of the Service Cloud offering?
Question21: Opportunity products can be linked in a Lookup Relationship:
Question22: On Lead Conversion a Lead Object Custom field cannot be mapped to Which Object custom field?
Question23: Which data can be synched using the new Salesforce for Outlook?
Question24: In order to Enable Territory Management you should have:
Question25: Can an administrator change the profile settings of the Standard Solution Manager profile?
Question26: What are the Start of Day and End of Day fields used for on the User Object?
Question27: Which of the following are standard Salesforce applications?
Question28: Time-dependent workflow will not work with which type of workflow evaluation criteria?
Question29: As an Admin you can schedule regular data imports using the Data Loader
Question30: Record Type may determine the default value of a picklist field.
Question31: How long does a backup data export remain on Salesforce CRM before it is automatically deleted?
Question32: The Director of Sales wants a report that shows the trending performance of his sales reps. He would like to see the trend by month, with a review of the previous 6 months. Which report format would you use to create this custom report?
Question33: Which of the following can be used to create a back up of data from Salesforce?
Question34: The Director of Sales wants a report that shows the Opportunity pipeline for the current and next fiscal quarters. This report should be grouped by Sales Rep and Opportunity Stage. Which report format would you use to create this custom report?
Question35: When a record is deleted it sits in the recycling bin for 30 days
Question36: Which statement is / are false for folders?
Question37: The Director of Sales wants a report that meets the following criteria:
All accounts in NY, MA, PA and NJ Account rating of "Hot" or Annual Rev over $8M .The report must meet the state criteria but can optionally meet the account rating or the annual revenue.
Which report format would you use to create this custom report?
Question38: If a Report is run which returns 20,000 records then:
Question39: All personalization made to the Reports tab (expanding and collapsing of folders) is saved automatically. When a user returns to the Reports Tab in future sessions, the settings will remain intact until they are changed:
Question40: How many ranges can be defined in the case of a Conditional Highlighting?
Question41: Where will a Campaign associated with a Lead be visible? Choose 2 answers
Question42: If there are any users in the organization that shouldn't have view access to Account records, the OWD for Accounts should be set to
Question43: You must meet the following prerequisites before enabling territory management? Choose 2 answers
Question44: What happens if a WF task is assigned to a role containing more than one person?
Question45: 5 dynamic dashboards for Enterprise Edition
10 for Unlimited Edition
3 Developer Edition.
To create, edit, and delete dynamic dashboards: "Run Reports" AND "Manage Dynamic Dashboards" Which of the following events are allowed while writing a trigger on feeds item and feed Comment object?
Question46: Sales reps at AW Computing need assistance from product managers when selling certain products.
Product managers do not have access to Opportunities but need to gain access when assisting on a specific deal. How can the system administrator accomplish this?
Question47: How many other fields may a custom lead field be mapped to when converting a lead?
Question48: Match the workflow steps with the setup requirement
Question49: A security token is required for API access when connecting from an IP address within the list of trusted networks.
Question50: Conditional highlighting can not be used for?
Question51: The formula editor may be used all of the following places EXCEPT:
Question52: Field-level security can be used to make a field required
Question53: Universal Containers would like their sales reps to be able to send branded email invitations to customers for business meetings and to collaborate with customers from a branded Website to find a suitable meeting time.
How can an Administrator accomplish this?
Question54: With Spring 11 release, you can now sort line items in the Quote Line Items related list on a quote.
Syncing a quote with an opportunity also syncs product sort order.
Question55: Up to 25 custom lookup fields can be defined per object.
Question56: Which information not captured on user record in Salesforce?
Question57: Custom formula fields can reference other custom formula fields including themselves.
Question58: The following are true about scheduling and emailing reports.
Question59: What is true about Managed Packages?
Question60: A public group is a grouping of all Except?
Question61: In a private sharing model, the following can be used when Role Hierarchy alone isn't sufficient when providing record access to users (choose all that apply)
Question62: How can an Administrator customize campaign members? Choose 2 answers: MMM
Question63: Which of the following is true about salesforce?
Question64: Each workflow rule applies to a single object, such as leads, accounts, or opportunities.
Question65: Where would you make a field required?
Question66: If your company's fiscal year begins on February 1st and contains the 12 gregorian months, do you need to enable custom fiscal years?
Question67: Where do you go to create a List View so that you can see it on the Console, under the Accounts object?
Question68: Even a user with "View all data" (VAD) permission cannot view hidden folders as well as folders shared to no one.
Question69: Where are Cases created?
Question70: Is it possible for a user to own a record and not see it:
Question71: If a Standard Object is Renamed, the Reports are Renamed based on the new label value
Question72: Inline editing updates the field when
Question73: Mass Mail Contacts option doesn't appear under the Tools section in the Contacts tab, what could have caused this?
Question74: Which email address option is available to override the From Email Address in a Workflow Email Alert?
Question75: Difference between workflow rule and workflow approval process is:
Question76: Dashboards can be created by using Standard Reports as Source Reports?
Question77: Which salesforce.com feature allows the org to capture ROI on online advertising?
Question78: You can create Custom Summary Formulas based on Custom Formula Fields.
Question79: I can merge 3 records at a time in SFDC to clean up dupe.
Question80: Which of the following needs to be specified in order to schedule a report?
Question81: The value in a Custom Field called Salary is 50,000. What would the formula, ISNUMBER (Salary_c), return
Question82: What type of field can a lookup filter be applied to? Choose 3 answers mmm
Question83: If a profile does not have access to an application, that profile will also not have access to the tabs and objects of that application
Question84: When you add a custom object tab, all of the following will be accessible with the object EXCEPT
Question85: Sales User is a standard profile.
Question86: For which objects you have business processes?
Question87: Data Validation Rules are executed for a field (vs. as record).
Question88: Editing Records: If I see a magnifying glass icon next to any field in SFDC, this means I can start typing into the field and matches will automatically appear to choose from. Or, I can click on the magnifying glass icon and look up data to fill the field with.
Question89: Queues can be made up of the following
Question90: Which of the following does a Profile control?
Question91: All of the following are types of AppExchange Applications EXCEPT:
Question92: What is true about Lead Assignment Rule?
Question93: Criteria-based sharing rules allow administrators to share records based on field values rather than record ownership.
Question94: Custom Summary Formulas can run calculations on custom formula fields.
Question95: Which of the following is a standard Profile?
Question96: A check box can be a controlling field in a field dependency:
Question97: What happens when a user owns an opportunity record but does not have the Read permission on Opportunity Object?
Question98: You convert a lead that is linked to multiple campaigns what is inserted into the opportunity Campaign Source field?
Question99: Describe the components of the Console tab:
Question100: Define the Read Only Profile.
Question101: Is it possible to relate a person account to a contact on a business account.
Question102: The system administrator needs to prevent telesales teams from logging into Salesforce outside of the office.
How will he/she do this?
Question103: Which permission allows a user to create a new solution?
Question104: How can Chatter feed for content can be used? Choose 2 answers MMM
Question105: When you have exceeded your general storage limit, you can use your complimentary document storage for additional space.
Question106: Scheduled reports run in the time zone of the user who schedules the report.
Question107: The Campaign ROI Analysis Report uses which of the following calculations to determine the ROI percentage for a campaign?
Question108: Workflow rules can be triggered any time a record is saved or created, depending on your rule criteria:
Question109: If single sign-on is enabled for your organization, API and desktop client users cannot log in to Salesforce CRM unless their IP address is included on your organization's list of trusted IP addresses or on their profile, if their profile has IP address restrictions set.
Question110: What is true about a Web-to-Lead?
Question111: Which report type must be used to create dashboard components?
Question112: Personalizing SFDC: If I want to update my personal info, email settings, etc. I have to:
Question113: What are true for the data loader?
Question114: How would an Administrator ensure that specific field values are always represented by the same color each time the value is displayed on any dashboard component?
Question115: According to Sales Force, console is not for occasional users of SalesForce. The console is best set up for users who view SalesForce for 3 or more hours a day.
Question116: What happens if chatter is enabled in an org with 15 or fewer users?
Question117: Which of the following objects support business processes?
Question118: All existing custom objects that were previously deployed will still be deployed when you upgrade a managed application.
Question119: Data storage include the following: (check all that apply)
Question120: What is one advantage of Salesforce CRM?
Question121: Can logins on specific days be restricted?
Question122: Which statements are true about standard fields?
Question123: Which feature effectively allows you to "lock" the converted amount on closed opportunities?
Question124: Salesforce.com processes any rules in what order?
Question125: If your Marketing team needed to add 10,000 existing leads to a campaign at one time, what would be the best way to do this?
Question126: If you are added to a Sales Team with read/write access you then have the ability to extend sharing on the opportunity to other users.
Question127: You can't package workflow rules with time triggers.
Question128: AW computing has a discount workflow that requires approval from the Sales director when the discount is over 15% and from the VP of Global sales if the discount is over 30%. The sales rep has created a discount for 10% on a new opportunity. What happens when the sales Rep submits the request for approval?
Question129: With Client Management enabled, when a lead is converted without a value in the company field, it becomes a person account.
Question130: Which graphs rely on grand total for dashboards?
Question131: What are the Org Wide Default permission options?
Question132: The opportunities fields of the campaign statistics section on a campaign detail page will only be populated for the campaign designated as the primary campaign source?
Question133: Which objects have built in import wizards?
Question134: If using Customizable forecasting there is a seperate forecast role hierarchy
Question135: The number of formulas in a Custom summary formula is limited to:
Question136: In order to import Opportunity records into Salesforce, a system administrator may use the Import Wizard.
Question137: API's are not available for use in which Salesforce.com edition?
Question138: When you configure Search Settings for Your Organization, the new value must be between 5 and 50
Question139: Changes you make to records while using Connect Offline are lost.
Question140: Though multiple campaigns can be influential, you can only designate one campaign as the primary campaign source on the opportunity?
Question141: What steps are part of the process to enable Multi-Currency in an organization?
Question142: Which are true about Trialforce Email Branding?
Question143: Which of the following statements are true concerning email activation? (Select one)
Question144: When are Formula Fields recalculated?
Question145: You can use inline editing to maintain all detail pages in the application except for....?
Question146: How many instances of personal tags can be applied to records?
Question147: System administrators can modify tab settings for custom profiles (Default On, Default Off and Hidden).
Question148: The maximum number of values in controlling picklists is the same as in dependent picklists.
Question149: At this click path Setup > App Setup > Customize > Tab Names and Labels > Rename Tabs and Labels you can rename the Tab Names of standard objects.
Question150: If your org is configured for data export, you can generate backup files manually how often?
Question151: What is a Running User?
Question152: How many Solution records can be imported via Import Wizard?
Question153: Standard Fiscal Years are periods that follow Gregorian calendar, but can start on the first day of any month of the year.
Question154: You can use Sharing Rules to grant wider access to data. You cannot restrict access below your OWD levels.
Question155: A custom multi-select picklist can be the controlling field for a dependent field
Question156: Roll-up summary and formula fields are always read-only on detail pages.
Question157: What happens when you delete an object that is related to a junction object by a lookup relationship?
Question158: Standard picklists can be the controlling field but not the dependent in a field dependency:
Question159: What is the maximum length of the alias field?
Question160: To minimize the number of sharing rules, use "Roles and Subordinates" over "Roles" where possible.
Question161: Which file types can you use when exporting reports?
Question162: What objects are cases related to?
Question163: You will need a security token to access Salesforce via (choose all that apply)
Question164: Adding Records: If I add a duplicate record because I haven't searched before adding a new one, the following events will be likely to happen:
Question165: Custom Objects are reportable.
Question166: A Look-up field can look up to what?
Question167: It is possible for a User to own a record and not see it if they don't have the Read Permission to the Object.
Question168: You are limited to ________ new picklist or multi-select picklist values for any field during a single import
Question169: How are Cases assigned?
Question170: You can map a custom lead field to a Case
Question171: What is the maximum number of records to be printed in the Printable View of a list view?
Question172: To log into the Data Loader, the IP address must be a trusted IP or the User must know their security token.
Question173: List the differences between the Jumpstart Wizard and the Standard Approval Process Wizard:
Question174: Which definition best describes "accounts" and their relationships with other record types in SFDC?
Question175: The Account Access, Contact Access and Opportunity Access options depend on your sharing model
Question176: How does Locale settings affect your exported CSV file?
Question177: Can a delegated approver revoke a previously approved process?
Question178: The Documents tab does NOT contain version control capabilities
Question179: "#Error!" displays on report cells if your custom summary formula output is over 18 digits.
Question180: Standard profile permissions cannot be edited.
Question181: You can create a Lookup Relationship to link an object with itself.
Question182: Select all which are true about Contacts Objects
Question183: Queues can be setup for which objects? (check all that apply)
Question184: Time based workflow can be triggered every time a record is created or edited
Question185: Does access to folders respect the role hierarchy?
Question186: All of the following may be used when updating a record using the AppExchange Data Loader EXCEPT:
Question187: Select the option that is NOT true of the "stay in touch" feature in SFDC:
Question188: When are the formula fields Re - Calculated?
Question189: When a user logs in the first time to Salesforce, the following takes place (check all that apply)
Question190: Use a __________ picklist to filter the values of one picklist based on the value of another picklist.
Question191: Which of the following relationships are correct?
Question192: Which of the following are not controlled by the Page layouts?
Question193: When creating a sales process, the System Administrator will be modifying/filtering the values of the
__________ field.
Question194: What is True about the Role Hierarchy
Question195: What is the maximum length of the field type "Text Encrypted"?
Question196: How are Folders used?
Question197: Here are the salesforce.com definitions of a Lead, Account, Contact, & Opportunity. Which one is the definition for an opportunity?
Question198: Which of the following fields CAN NOT be a controlling field for Dependent Picklists?
Question199: How many fields can be enabled for tracking on a custom Object?
Question200: You can not use the browser's print function to print reports.
Question201: Only users with "Create and Customize" permission can access the Report?
Question202: How many app exchange apps can you install in UE?
Question203: Queues cannot be created on which Object in salesforce.com?
Question204: If you delete a case, which two also get deleted?
Question205: Case escalation rules triggered on the last modification will be reset each time a user adds an activity or sends an email from the case record?
Question206: The number of business hours that can be set for the organization to operate:
Question207: The Data Loader can de-duplicate records during import.
Question208: Can you make a standard field unique?
Question209: You can map a custom lead field to only one of the following objects at a single instance (check all that apply)?
Question210: Which types of files can be accessed from the Files tab?
Question211: You delete the Custom Field Region. All data related to Region will also be deleted.
Question212: When a field is deleted it sits in the recycling bin for 30 days
Question213: Recent item and Lookup Hovers use the Record Mini Page.
Question214: In which of the following edition you can create a Managed Package?
Question215: What should a system administrator consider before importing a set of records into Salesforce.
Question216: Customizable Forecasting must be enabled for use with Custom Fiscal years.
Question217: Page layouts are assigned to _____________.
Question218: I can access a "list view" of records by clicking on the leads, opportunities, or accounts tabs. I can also filter my list views so I can see exactly what I need.
Question219: What is the maximum length of any auto-number field?
Question220: Define the Standard User profile.
Question221: Which of the following object relationships is NOT allowed?
Question222: Which of following is granted by the Manage Cases Permission (Select all that apply)?
Question223: The Console's center frame is the detail page view of any record selected from any of the console's other frame.
Question224: How many app exchange apps can you install in PE?
Question225: You have a custom object called "Widgits" which has a Master-Detail Relationship with Accounts.
What happens when you delete an account with associated Widgits?
Question226: When setting up an user, the first name of the user is not required.
Question227: How many Roll Up summary fields can be created in the enterprise Edition on a Custom Object?
Question228: What do you need to specify when you schedule a report?
Question229: The relationship group wizard lets you create and edit relationship groups regardless of field-level security.
Question230: Customer Portal users can view the tags section of a page, if it is included in a page layout.
Question231: A user with a Chatter Free User profile has access to records in Salesforce such as Accounts and Contacts.
Question232: _________ are words or short phrases that users can associate with most Salesforce.com records to describe and organize their data in a personalized way?
Question233: You must run the report before you can print or export it because the Printable View and Export details buttons are not available in the report builder.
Question234: Specifying a "running user" in dashboard means:
Question235: What is a roll-up summary field?
Question236: You can create a custom report on solution categories and solution categories are available in list views.
Question237: True or False, Final reject actions in a workflow approval process can include actions such as email alerts.
Question238: Account Teams might be utilized for what?
Question239: Records & Record Detail Pages: I can edit data for multiple records at once by selecting each of them within a list view, Clicking on one of the records, and choosing the field to edit for all.
Question240: What statement is true regarding a custom field formula?
Question241: The Create New Folder link will only be visible to users with which permission
Question242: Which of the following are standard Salesforce applications? (Select all that apply)
Question243: A sales team is a set of users that normally work together on _________ ?
Question244: On the page layout, some standard fields have properties which cannot be changed (e.g. the Created By and Modified By fields)
Question245: The system administrator has been asked to create a way to track Shipments of products to customers. Shipments should be closely tied to the Opportunity record and there may be more than one shipment record per Opportunity and the Opportunity should be required (i.e. Users cannot save a Shipment record without associating it to an Opportunity). The system administrator should create.
Question246: Standard users can import a maximum of how many account records in a session
Question247: What are two sources from which cases can be created?
Question248: Define the Marketing User Profile.
Question249: Which of the following records can not be mass transferred?
Question250: What is required to create a new user?
Question251: Record locking prevents users from editing a record only if they have certain field-level security or sharing settings.
Question252: When you delete a parent record, you will also delete the child record if that child record has a lookup relationship to the deleted record:
Question253: During a lead import, you can choose to enable active assignment rules as part of the import
Question254: On Lead Conversion, the Close Date of the newly created opportunity is automatically set to?
Question255: When a Lead is converted, an Account, Contact and _______ record are created.
Question256: Will WF evaluate rules retroactively?
Question257: Which of the following settings directly affects Date fields to display as MM/DD/YYYY?
Question258: Which of the following cannot be used as a source report for the Analytical Snap Shot?
Question259: You must be a user of salesforce.com in order to Receive an email notification in the case escalation process:
Question260: To email a report to other users, the report must be in a public folder with access granted to the other users?
Question261: Who can manually share records?
Question262: How does an agent submit an article for publishing? Choose 3 answers:
Question263: Related Lists display the many side of a one-to-many relationship
Question264: Name one place where inline Editing is not currently possible. (Choose 2 answers)
Question265: Before creating record types for Leads, Opportunities, Cases or Solutions, you need to create what?
Question266: In order to create a many-to-many relationship between two objects, a junction object must be created. This junction object will have a Master-Detail relationship to both objects.
Question267: When you transfer an Account which of the following objects are automatically transferred?
Question268: Which is true about Storage Limits?
Question269: You cannot delete a standard report.
Question270: A Workflow Approval process may be used for all of the following objects EXCEPT:
Question271: What objects in the Org Wide Defaults allow you to do a public read/write/transfer?
Question272: When you define a Data Validation Rule, what else must you also define?
Question273: Based solely on the role hierarchy a manager can do all of the following EXCEPT:
Question274: Which of the following can NOT be used to customize your Home Page?
Question275: Multiple Approvers have received your request for approving a discount that was invoked by the approval process? Approver A rejects your request. Approver B accepts your request after Approver A rejects it. Is your request approved or denied. (Assume you need only one person to approve out of all the approvers)
Question276: The Self Service Portal and Customer Portal are the same technology?
Question277: Which of the following is true about Page layouts?
Question278: What are the opportunity defaults when converting a lead to an opportunity?
Question279: Through the Web-to-Case function, how is that case associated with a contact?
Question280: How can you ensure that a value is entered in a field?
Question281: Is possible to view a forecast based on all of the following EXCEPT:
Question282: Record types specify the following elements.
Question283: When are WF rules evaluated?
Question284: Do Validation rules get enforced on the Lead Conversion?
Question285: Is it possible for a Page layout to be associated with a Record Type.
Question286: A sales user wants to have edit access to opportunity but should not be able to import leads and should also be able delete accounts. Is it possible?
Question287: Which of the following objects cannot be imported via the Salesforce.com Import Wizard?
Question288: What database actions can the DataLoader perform?
Question289: With sharing rules one can make automatic exceptions to the organization-wide default for defined sets of users.
Question290: Which of the following cannot be on the controlling side of the Dependent Picklist?
Question291: Are custom object reports accessible when you add a custom object tab?
Question292: Enterprise, Developer and Unlimited System Administrators can create an unlimited number of Custom Profiles from scratch.
Question293: The administrator wants to create 3 custom fields: an auto-number, a text field and a picklist. Is it possible?
Question294: There are many dashboard components from SF Labs including the Apex Dashboard Kit which can be installed:
Question295: Conditional Highlighting only applies to the first summary field column in the table?
Question296: When are custom fields removed from the recycle bin?
Question297: If the primary object on a custom report is a custom object, and the custom object is deleted, then the custom report type and any reports created from it will automatically be deleted.
Question298: Roles are available in Personal and Group edition
Question299: What is the maximum of time triggers per Workflow Rule?
Question300: Which of the following are enhancements included in the Spring 11 release?
Question301: Which of the following is true that can cause data loss when an existing custom field is changed?
(Check all that apply)
Question302: If the System Administrator set a user to create only a certain record type, this user's ability to view other record types is affected.
Question303: Which are Activity Attachment Enhancements in Spring 11?
Question304: All of the following objects may have a queue EXCEPT
Question305: When importing Lead records you must use _______ Currency
Question306: If I'm looking at a detail page, how do I know what record type it is?
Question307: The System Administrator has been asked to ensure an email goes out to Sales Ops when an opportunity is closed notifying them of the closed deal. What evaluation criteria will the system admin use for the workflow rule?
Question308: What data can you request for in the weekly data export?
Question309: Which statement is TRUE regarding look up filters? Choose 2 answers
Question310: Is it true that campaigns and opportunities have many to many relationship?
Question311: Permission sets can replace the need for profiles.
Question312: If you defined a custom fiscal year structure, your company can not revert to the Gregorian calendar for fiscal purposes.
Question313: Which is a capability of drag-and-drop dashboards? Choose 2 answers:
Question314: An opportunity that reaches the threshold with 80% probability will trigger additional alerts if the probability subsequently goes higher to 85%.
Question315: What determines a unique User Record?
Question316: Manual sharing allows administrators to grant one-off access to individual records, users cannot grant this access even if they own the record.
Question317: Which statement about custom summary formulas is true?
Question318: Which one does NOT apply to Custom Formula Fields?
Question319: Which of the following are true about Master/Detail relationship in custom objects?
Question320: A record is modified on 1/1/2008. It meets criteria for a time-based workflow rule; this rule schedules an action for 7 days after rule execution. On 1/4/2008 the record is modified and no longer meets workflow rule criteria.
On 1/5/2008 the record is modified and once again meets the initial time-based workflow rule criteria. How many workflow actions will execute and when?
Question321: If the lead has a record type, the default record type of the new owner is assigned to records created during lead conversion.
Question322: Formula and roll-up summary fields are included in backup exports
Question323: Which of the following Email Template cannot be used to send a mass email?
Question324: Which field on the user record controls the currency for quotas, forecasts, and reports?
Question325: Records & Record Detail Pages: What is NOT true of hover links in SFDC?
Question326: You can set a default value for a custom field.
Question327: Which is a consideration when creating a drill-to-detail dashboard component?
Question328: You can use conditional highlighting for summary and matrix report only.
Question329: A user who has access to formula field can reference fields to which he or she doesn't have access to allowing him or her to view restricted data.
Question330: Which Import functionality of salesforce.com should be used if one needs to import the 30000 Cases in Salesforce.com?