EMT Practice Test

1. Question Content...

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Question1: A sales rep at AW Computing is unable to find what they are looking for while scrolling through theirChatter feed.
How can a filter be utilized to show only posts from their key account and opportunity records?

Question2: A sales manager at Cloud Kicks wants the team to spend more time in the field and less time manually entering the information found on the business cards they collect.
What should an app builder do to help achieve this goal without sacrificing data quality?

Question3: A Service Coordinator (SC) for Ursa Major Solar (UMS) does a final review of work orders owned by a technician for a specific region before the records are submitted for an invoice. Beforeclosing out the work order, the SC needs to modify data or remove attachments that were added by mistake. The SC also needs access to any other related records owned by the technician.
What solution would provide the required access, given a private data model?

Question4: DreamHouse Realty (DR) has a policy that requires the phone number on Contact to be deleted when the DoNotCall checkbox is checked.
What automation tool should the app builder recommend?

Question5: Universal Containers uses a private sharing model on Accounts. User A and user B both own Accounts of theirown and have both been sent a new account record in an email owned by user C to take a look at. User A is able to open and view the record but user B receives an insufficient privileges error. User A and user B have the same role in the role hierarchy as user.
What are the three reasons user A has access but user B is unable to access the record? Choose 3 answers

Question6: Universal Containers wants to improve the process to create Opportunity records related to an Account. Many fields can be populated based on the Account record. Some fields require input from the user.
What should an app builder configure to meet the requirement?

Question7: The marketing team at UVC has a list of 400 leads it wants to upload to Salesforce. The team need to avoid creating duplicate records. Which two actions should be taken to meet this requirement? Choose 2 answers

Question8: Which opportunity standard field is available tobe configured directly? Choose3

Question9: Cloud Kicks (CK) wants to simultaneously delete a Suppliere record and all Supplierltem__c records if a partnership ends with a supplier.
What solution could an app builder use to meet the requirement?

Question10: Universal Containers is piloting new features in an existing sandbox and wants to prevent outbound email sends during testing.
What should theapp builder do to meet the requirement?

Question11: The sales Operations team at AWS Computing deletes accounts for a variety of a reasons. The sales ops director is worried that the Sales team may delete accounts that sales reps are actively selling into.
Mow should the app builder keep accounts with open opportunities from being delected?

Question12: UVC's CFO has asked that all deals with more than a 40%discount get automatically sent to the VP of Finance. He will review these deals without the sales rep needing to take action. Which two ways can this be accomplished without building code? Choose two answer

Question13: When an opportunity is closed date is pushed more than 30days, manager approval is required. An approval process is in place but reps frequently forget to submit for approval to run the process.
How can an app builder ensure that these opportunities are submitted into the approval process?

Question14: An app builder has created a custom Lightning App and wantsto make it available to the internal users at Universal Containers.
Which two steps are necessary to accomplish this task?
Choose 2 answers

Question15: Universal Containers has a Lightning record page that supports both the mobile app and desktop. An app builder has downloaded a custom Lightning component from AppExchange, but users areunable to view the component on mobile devices.
What can be the issue?

Question16: Ursa Major Solar's sales team has been struggling to enter data on mobile since rollout; the team dislikes scrolling through all of the fields to input only the necessary data.
How could the app builder solve this with minimal impact to desktop users?

Question17: At Ursa MajorSolar there is a requirement for a new field called Planet Details on the Planet object where users can write detailed descriptions that can include pictures and links.
What field type should the app builder utilize to fulfill this requirement?

Question18: Universal Containers uses a private sharing model for opportunities. This model CANNOT be changed due to a regional structure A new sales operations team has been created. This team needs to perform analysis on Opportunity data, all should have read arid write access to all Opportunities.
What are two recommended solutionsfor the app builder to give the users appropriate access? Choose 2 answers

Question19: An app builder wants to create a custom Sync button on Account that will call a Lightning Web Component that connects with an external system. Thisaction should only be available If the custom Status field is set to Ready to Sync.
What should an app builder use to add this functionality to an Account record page?

Question20: An app builder at DreamHouse Realty created a custom object which has fields containing data from two different objects via related lookups.
What is needed to create "with" or "without* reports on the new custom object?

Question21: The convert button on leads should NOT appear until the lead status picklist is set to a qualified. What should an app builder suggest to meet these requirements?

Question22: Universal Containers created a custom object called Component to capture details about products sold.
What approach should an app builder take to show Component as a related list on Product?

Question23: The Service Manager provided the app builder with color code requirements for case age on open cases.
New cases populate a green circle
Day-old cases populate a yellow circle
Three day-oldcases populate a red circle
How should an app builder implement this requirement?

Question24: After universal containers converted qualified leads. Sales reps need to be able to report on converted leads.
How should an app builder support for this requirement ?

Question25: Cloud Kicks wants to summarize the number of open Cases related to an Account, as well as the number of closed Cases to indicate whether customer support utilization is high, medium, or low. Two number fields have been created: NUM_Open_Cases__c and NUM_Closed_Cases_c Which two automation solutions would meet these business requirements?
Choose 2 answers

Question26: An appbuilder wants to update a field on the parent record when a child record connected via lookup is deleted.
What automation should the app builder use?

Question27: An App Builder at UVC would like to prevent users from creating new records on an Account related list by overridingstandard buttons. Which two should the App Builder consider before overriding standard buttons?

Question28: Properly installing managed packages helps prevent conflicts with customizations made by customers and partners.
What functionality should be used to set up packages?

Question29: At Universal Containers, each admin anddeveloper use a separate developer pro sandbox. Configuration and code are then migrated to a partial data sandbox for combination and initial testing. Once approved the configuration and code are then migrated to a full sandbox for final toad and regression testing before going to production.
When should the full sandbox be refreshed?

Question30: Cloud Kicks (CK) captures all shipping information in a custom object called Shipments__c. CK's app builder is tasked with creating an approval process to ensure department members canapprove all overnight shipments.
Where should the app builder route the approval request?

Question31: Which two solutions prevent a formula field from being referenced by a Roll-Up Summary Field?

Question32: universal containers has 20 different workflows on the opportunity object. To ensure that updates are processing properly for all field updates uc has the re-evaluete workflow rules after field change checkbox checked. Recently after adding a new workflow, users have reported receiving errors about workflow limits.
What should a app builder look at so address this?

Question33: DreamHouse Realty wants to make sure an Opportunity has a fieldExpected_Close_Date_c populated before it is allowed to enter the qualified stage.
How should an app builder solution this request?

Question34: Ursa Major Solar wants to convert the relationship between Galaxy and Star from a lookup relationship to a master-detail relationship so each Galaxy record can be equipped with a roll-up summary count of Star records.
Which twoconsiderations should be made?
Choose 2 answers

Question35: Ursa Major Solar is ramping up the sales team to meet increased demand. As part of the short ramp up for these newreps, the manager wants to provide a help guide to enable reps to easily get help where needed during the different sales processes.
Which solution should an app builder recommend?

Question36: Universal Containers has two types of applicants, hourly and salary. There are separate record types for each.
Whileall members of the human resource department need to be able to view all applicant records, only the hiring Manager and VP of HR should be able to create salary applicant records.
What should the app builder recommend to meet this requirement?

Question37: Universal Containers uses a custom object called Reviews to capture information generated by interviewers during the candidate process. The Review records are visible to any user that has access to the related custom Candidate record. The VP of Human Resources wants the commentfield on the Review to be private to anyone outside of the MR department How should the app builder meet thts requirement?

Question38: Universal Containers wants to match Opportunity data from Salesforce to the records in a financial database.
What is required to configure an indirect lookup relationship in Salesforce between the Salesforce Opportunity records and those in a financial database?

Question39: Cloud Kicks has a sales rep who is stating that their Contact is unavailable for other users to see within Salesforce.
In which three ways can an app builder troubleshoot this issue?
Choose 3 answers

Question40: Cloud Kicks asked the app builder to insert a list of 25,000 records using deduplication for the Race_Track__c customobject.
Which tool should be used?

Question41: Cloud Kicks (CK) tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer.
How could an app builder meet this requirement?

Question42: DreamHouse Realty requires that field value changes for certain fields such as Asking_Price__c and Real_Estate_Agent__c on their House__c custom object show up prominently on Chatter.
What Chatter feature shouldthe app builder utilize?

Question43: Universal Containers would like to automatically assign a specific permission set to new users. How can this requirement bemet? Choose 2 Answers

Question44: Cloud Kicks (CK) keeps track of its shoe inventory in Salesforce. When an order's status is changed to Activated, the inventory for the ordered shoe is reduced.At that point, a SOAP web service on the CK website must be called so that the website is updated to display the correct inventory amount for the shoe.
What should an app builder use to communicate to the CK web service when a shoe's inventory has changed?

Question45: Cloud Kicks has a shipment date on each shipment that is sent out. Dispatchers need more details on the day and time the shipment was sent out. The app builder needs to change the current field type that is used from Date to Date/Time.
What should the app builder be aware of when it comes to data already in the system?

Question46: DreamHouse Realty (DHR) recently acquired Cloud Kicks (CK), a company that is still on Salesforce Classic.
DHR is keeping the CK Salesforce org; however, it will migrate this org to Lightning Experience.
Where should the app builder find prebuilt resources to help with this project and overall adoption?

Question47: An app builder has a custom component they want to make available on the utility bar, but the component isunavailable.
How should the component be tagged?

Question48: Universal containers (uc) wants to delete data in several fields for 5000 lead records. UC export the selected record IDs and fields that need to have data deleted in a csv file. Which two steps should an app builder suggest to meet these requirements ? Choose 2 answers

Question49: Cloud Kicks wantsto set up a new opportunity approval process and execute various action items based on the initial submission.
Which three action types should an app builder use in the approval process?
Choose 3 answers

Question50: An app builder has created a change set and deployed a report from their development sandbox for User Acceptance Testing. When the app builder runs the report, no data is returned.
What can be a reason for this?

Question51: Universal Containers wants some enhancements on its Opportunity page layout to improve efficiency and collaboration.
Which two solutions should an app builder suggest to help meet these requirements?
Choose 2 answers

Question52: An App Builder is loading the data into salesforce. To link the new records back to the legacy system, a field will be used to track the legacy ID on the account object. For future data loads this ID will be used when upserting records. Which field attribute should be selected? Choose 2 answers

Question53: Cloud Kicks recently implemented the application lifecycle management process to its release management strategy.
Which category handles bug fixes and simple changes?

Question54: Cloud Kicks has leads owned by users and queues. The sales manager wants the status to change to working when a user takes ownership.
What does an app builder need to have in the criteria to ensure the process runs without error?

Question55: Accounts at Universal Containers are currently readable by all users but editable only by their owners.
Management wants to designate some Accounts as VIP Accounts. Only Account ownersshould have read access to these VIP accounts.
Which two actions should an app builder take to meet the requirements?
Choose 2 answers

Question56: Universal Containers uses Contracts for agreements withcustomers. A sales manager is required to provide approval for contracts and director approval for any contract over $10,000.
Which two options should an app builder use to ensure all contracts route for the correct approval and also prevent the sales repfrom making changes to the record while it is being approved?
Choose 2 answers

Question57: DreamHouse Realty wants to import its property records from an external system into Salesforce. The app builder will use an external ID field to house the property ID from the externalsystem.
Which two details should the app builder know when using external ID fields?
Choose 2 answers

Question58: Universal Containers's app builder has been tasked with replacingworkflow rules and Apex triggers with Process Builders where possible.
What are two important considerations an app builder should know before the project is started?
Choose 2 answers

Question59: Universal Containerswants to create a report to show job applications with or without resumes.
What considerations should the app builder be aware of when creating the custom report type?

Question60: The VP of Sales wants a Chatter post to the All-Sales private group when an opportunity goes to the closed won stage.
What two tools should the app builder use to automate this process? Choose 2 answers

Question61: An app builder is preparing to deploy a new app from the sandbox to production using change sets.
What two considerations should an app builder keep in mind during this process?
Choose 2 answers

Question62: The CRMManager at Universal Containers has requested that a custom text field be converted to a picklist in order to promote better data hygiene. What needs to be considered before changing the field type? Choose 2 answers

Question63: What are the limitations of Schema Builder when creating a custom object?

Question64: What are two reason to create an unmanaged package? Choose 2 answers

Question65: Universal Containers assigns system access via permission sets and permission set groups to ensure each user has proper access. One department with varying levels of support staff has five consistent permission sets they require in order to complete their duties. Some higher-level staff have additional permission sets that are only required for them.
How should an app builder recommend assigning permission sets to users?

Question66: Universal Containers conduct evaluations of their sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, and their manager's executive can view the rep's evaluation record but the reps should not be able to view the executive comment field on their review. How can these requirement be met?

Question67: Universal Containers has a new custom object for Invoices that includes an InvoiceNumber field, Before the Invoice object can be used, invoices will be migratedfrom an external system maintaining their current InvoiceNumber. After the migration, salesforce will be the system of record and each new Invoice created in Salesforce must have a unique InvoiceNumber.
How should the app builder configure the InvoiceNumber field?

Question68: Cloud Kicks works on an annual subscription model. When a sales rep marks an opportunity as closed won, a newopportunity should automatically be created for the renewal. The contracts team works outside of Salesforce but also needs to be notified about closed deals in order to initiate the contract process with the customer.
Which automation solution would meet these requirements?

Question69: Universal Containers (UC) tracks Account locations in Zip Code, a custom text field with a validation rule to enforce proper formatting of the US ZIP+4 code for UC's orders.
What formula should the app builder create on Order to display only the first five digits of Zip Code from the parent Account?

Question70: DreamMouse Realty has a mentorship program that pairs experienced Realtors wrth new Realtors. Each experienced Realtor can mentor one or several new Realtors, and each new Realtor is required to work witha single experienced Realtor they report to for a probationary period.
What type of relationship would an app builder set up to meet this specification?

Question71: An app builder noticesseveral Accounts converted from Leads are missing information they expected to be caught via Account validation rules.
What could be the source of this issue?

Question72: Cloud Kicks wants to display the number of opportunities that are Closed Won with a Close Date within the last year on the Account detail page.
Which tool should an app builder use to implement this?

Question73: An app Builder creates an Account validation rule on the Industry field that will throw an error if the length of the field is longer than 6 characters. Another App Builder creates a workflow rule with a field update that sets the Industry field to Technology whenever the Billing City field is set to San Francisco. What will happen the next time a sales person saves an Account with a Billing City of San Francisco?

Question74: Universal Containers has deployed custom tabs to Production via changes sets, without including the profile settings or permission sets.
What is the settings for the visibility of custom tabs?

Question75: An App Builder wants to deploy a new version of an auto launched flow to production in an active state so that the new functionality Is immediately available to users What should the App Builder rake Into consideration when planning the deployment?

Question76: universal containers is migrating its sales operations from alegacy system that was used. opportunities need to be imported with the proper country currency. Which two steps should an app builder configure to meet these requirements ?
Choose 2 answers.

Question77: Cloud Kicks has five years of sales data and would like to track when customers made their first purchase.
How should an app builder use a roll-up summary to meet the requirements?

Question78: Cloud Kicks has three types of customer support processes: Platinum, Diamond, and Bronze. The app builder created separate record types for each process on the Case object. The customer support team should be unable to create new cases with the Bronze record type.
How should this requirement be met?

Question79: An app builder wants to create a new field using SchemaBuilder.
Who will get access to the new field by default?

Question80: Universal Containers wants to understand return on investment for the latest advertisingbuy. They currently use a private security model for all objects.
What should an app builder recommend?

Question81: SERVICE AGENTS ARE REQUIRED TO CONFIRM A USER IDENTITY BEFORE PROVIDING SUPPORT INFORMATION OVER THE PHONE. WHAT FEATURE CAN AN APP BUILDER USE TO HELP AGENTS MEET THIS REQUIREMENT?

Question82: An app builder received a request to extend record access beyond theorganization-wide defaults configured.
Which two features satisfy this requirement?
Choose 2 answers

Question83: The app builder at Cloud Kicks has created a custom object named Delivery__c to track the details of products shipped to customers.
Which two actions should the app builder take to prevent users in the shipping department from deleting delivery records?
Choose 2 answers

Question84: When an opportunity close date is delayed by more than 60 days, the manager and the VP sales mustapprove the change. How can this requirement be met? Choose 2 answers

Question85: After a deal is closed, Cloud Kicks (CK) wants to assign a user as a customer service manager (CSM) in addition to the account owner and would like a new field to easily track and report which CSM is assigned to the Account.
Which solution should an app builder use for this request?

Question86: Cloud Kicks wants to display 10 key fields at once in a separate section at the top of opportunity records on the desktop.
Which componentshould an app builder add to the record page to enable this functionality?

Question87: Universal Containers is adding drone delivery to service offerings, andthe developer has written and tested code prior to deployment to production, and the change set is ready to go. The deployment window will occur when the developer is on vacation.
What can the app builder do to ensure a smooth deployment to production?

Question88: Universal Containers (UC) has a time-sensitive need for a custom component to be built in 4 weeks; UC developers require additional enablement to complete the work and are backlogged by several months.
Which option should an app builder suggest to meet this requirement?

Question89: Manage at Universal Containers want a quick to create additionalaccounts to form a hierarchy from a parent account record. They want to auto-populate five fields based on the parent to make it easier for users to create the child accounts quickly.

Question90: Universal Containers wants to track installation information once it container has been purchased on a custom object.Sales reps should have visibility of all the installation with their opportunities.
visibility of all the installations associated with their opportunities.
What kind of relationship should this new object have to the Opportunity?

Question91: An app builder would like to streamline the user experience byreflecting summarized calculations of specific fields on various objects. Which field types could be used in roll-up summary fields to accomplish this?
Choose 3 answers

Question92: Universal Containers has a custom picklist called Support Level on the Account object. They would like to show the real-time value of Support Level on all case records.
How should anapp builder implement this requirement?

Question93: UC has a requirement that an opportunity should have a field showing the value of its associated account's billing state. This value should not change after the opportunity has been created. Is there a recommended solution to configure this automated behavior?

Question94: Universal Containers wants to display the real-time stock price for each Account on the Account record page.
How should an app builder implement this request?

Question95: Cloud Kicks (CK) Is finding sales reps are Inconsistent in data entry when deals are won. CK requires that custom shoes are shipped within two weeks after the close date. A custom field called Scheduled Ship Date on the opportunity records the ship date.How should the app butler ensure this field is properly filed out before setting the opportunity to closed won?

Question96: Universal Containers would like to collaborate with its customers within Salesforce, and has decided to enable the "Allow Customer Invitations" Chatter setting. What permission is granted to Customers when invited to ChatterGroup?

Question97: A user is unable to use inline editing on a list view. A quick check verifies the user should be able to perform inline editing as they have been assigned the appropriate permissions.
Which two conditions should the app builder review?
Choose 2 answers

Question98: An app builder at Cloud Kicks created acustom object and related fields in the schema builder.
What next steps should the app build take to ensure users can access the new object and fields?

Question99: The appraisal team at DreamHouse Realty wants to leverage Salesforce mobile app.
What are three things an app builder should do to optimize mobile experience?
Choose 3 answers

Question100: Which three Salesforce functionalities are ignored when processing field updates in workflow rules andapproval processes?

Question101: The finance manager at Universal Containers wants to receive a new business notification emaileach time a new client is won. The sales manager wants to receive a task letting them know to onboard the new client unless it is a top-tier client.
Which automation tool should an app builder use to best address all these requests?

Question102: Ann app builder has been to display an overdue date that is two months after a tasks due date. Which approach should the app builder take?

Question103: Ursa Major Solar wants to provide sales console users with an Incredible experience, with the most-used components easily accessible at all times.
What solution can enable reps to see and access these components from anywhere within the app without leaving the pagere where the team is working?

Question104: Cloud Kicks Is redefining its entire business process to convert the Manager Notes field from a long text area files. The goal is to encourage managers to be more concise In their comments and stay at 255 characters or less. There is preexisting information In the Manager Notes field that often is well beyond the character limit.
Whatwould happen to any existing information if the app builder tries to convert a preexisting long text area field to text area'

Question105: An app builder wants to use Process Builder to automate some of the work being done by the sales team.
What are three capabilities ofProcess Builder that can improve productivity?
Choose 3 answers

Question106: Universal Containers uses a custom picklist called Account_Region__c on the Account object. The vice president of sales has asked that the value of this field is visible on Opportunities.
How should an app builder create this solution?

Question107: Sales Managers want to be automatically notified any time there rs a change to an Opportunity Close Date and want thesechanges to be tracked on the Opportunity.
Which two configurations should an app builder recommend?
Choose 2 answers

Question108: Universal Containers has a single Contact Lightning record page. A component takes up a lot of room on the page and is NOT needed by users with a Marketing profile.
What should the app builder use to solve this Issue?

Question109: An app builder wants to add the option to 'Send New Email' from Leads, Contacts and Accounts for users on mobile.
What is the benefit of using global actions to accomplish this?

Question110: Ursa Major Solar (UMS) is looking to hire some new employees. UMS wants to allow the same applicant to apply for multiple open positions using a single application.
What should an app builder recommend to meet these requirements?

Question111: An app builder installed a custom Lightning component from AppExchange and has deployed My Domain.
What should be done next in order to configure the component for use in a record page?

Question112: Which two places can an app builder go to see a list of available Custom Lightning components in their org?
Choose 2 answers

Question113: DreamHouse Realty is rethinking its sandbox utilization strategy after acquiring Cloud Kicks. The Salesforce COE already utilizes a partial and a full sandbox, which it refreshes on their own regular schedules. Teams are expanding and have to begin each of their small projects in a sandbox before committing to the larger pool for collaborative testing while still keeping costs down.
What type of sandbox should each team member use?

Question114: An app builder has deployed a change set from a sandbox to production. There is a long delay in the deployment.
What can be causing the delay?