EMT Practice Test

1. Question Content...

---

Question1: The data architect for UC has written a SOQL query that will return all records from the Task object that do not have a value in the WhatId field:
Select id, description, Subject from Task where WhatId != NULL
When the data architect usages the query to select values for a process a time out error occurs.
What does the data architect need to change to make this query more performant?

Question2: (NTO) has multiple salesforce orgs based on geographical reports (AMER, EMEA, APAC). NTO products are in the AMER org and need to be created in the EMEA and APAC after the products are approved.
Which two features should a data architect recommend to share records between salesforce orgs? Choose 2.

Question3: Universal Containers is integrating a new Opportunity engagement system with Salesforce. According to their Master Data Management strategy, Salesforce is the system of record for Account, Contact, and Opportunity dat a. However, there does seem to be valuable Opportunity data in the new system that potentially conflicts with what is stored in Salesforce. What is the recommended course of action to appropriately integrate this new system?

Question4: US has released a new disaster recovery (DR)policy that states that cloud solutions need a business continuity plan in place separate from the cloud providers built in data recovery solution.
Which solution should a data architect use to comply with the DR policy?

Question5: Get Cloudy Consulting uses an invoicing system that has specific requirements. One requirement is that attachments associated with the Invoice_c custom object be classified by Types (i.e., ""Purchase Order"", ""Receipt"", etc.) so that reporting can be performed on invoices showing the number of attachments grouped by Type.
What should an Architect do to categorize the attachments to fulfill these requirements?

Question6: Universal Containers has defined a new Data Quality Plan for their Salesforce data and wants to know how they can enforce it throughout the organization. Which two approaches should an architect recommend to enforce this new plan?
Choose 2 answers

Question7: NTO has decided that it is going to build a channel sales portal with the following requirements:
1. External resellers are able to authenticate to the portal with a login.
2. Lead data, opportunity data and order data are available to authenticated users.
3. Authenticated users many need to run reports and dashboards.
4. There is no need for more than 10 custom objects or additional file storage.
Which community cloud license type should a data architect recommend to meet the portal requirements?

Question8: Universal Container (US) is replacing a home grown CRM solution with Salesforce, UC has decided to migrate operational (Open and active) records to Salesforce, while keeping historical records in legacy system, UC would like historical records to be available in Salesforce on an as needed basis.
Which solution should a data architect recommend to meet business requirement?

Question9: Universal Containers wants to implement a data -quality process to monitor the data that users are manually entering into the system through the Salesforce UI. Which approach should the architect recommend?

Question10: DreamHouse Realty has a data model as shown in the image. The Project object has a private sharing model, and it has Roll-Up summary fields to calculate the number of resources assigned to the project, total hours for the project, and the number of work items associated to the project.
There will be a large amount of time entry records to be loaded regularly from an external system into Salesforce.

What should the Architect consider in this situation?

Question11: Universal Containers (UC) has 1,000 accounts and 50,000 opportunities. UC has an enterprise security requirement to export all sales data outside of Salesforce on a weekly basis. The security requirement also calls for exporting key operational data that includes events such as file downloads, logins, logouts, etc. Which two recommended approaches would address the above requirement?

Question12: Universal Containers keeps its Account data in Salesforce and its Invoice data in a third -party ERP system. They have connected the Invoice data through a Salesforce external object. They want data from both Accounts and Invoices visible in one report in one place. What two approaches should an architect suggest for achieving this solution? Choose 2 answers

Question13: Universal Containers has a custom object with millions of rows of data.
When executing SOQL queries, which three options prevent a query from being selective? (Choose three.)

Question14: Universal Container has a Sales Cloud implementation for a sales team and an enterprise resource planning (ERP) as a customer master Sales team are complaining about duplicate account and data quality issues with account data.
Which two solution should a data architect recommend to resolve the complaints?

Question15: UC is using SF CRM. UC sales managers are complaining about data quality and would like to monitor and measure data quality.
Which 2 solutions should a data architect recommend to monitor and measure data quality?
Choose 2 answers.

Question16: Universal Containers (UC) wants to ensure their data on 100,000 Accounts pertaining mostly to US-based companies is enriched and cleansed on an ongoing basis. UC is looking for a solution that allows easy monitoring of key data quality metrics. What should be the recommended solution to meet this requirement?

Question17: UC has millions of Cases and are running out of storage. Some user groups need to have access to historical cases for up to 7 years.
Which 2 solutions should a data architect recommend in order to minimize performance and storage issues?
Choose 2 answers:

Question18: A large retail company has recently chosen SF as its CRM solution. They have the following record counts:
2500000 accounts
25000000 contacts
When doing an initial performance test, the data architect noticed an extremely slow response for reports and list views.
What should a data architect do to solve the performance issue?

Question19: Universal Containers (UC) uses the following Salesforce products:
Sales Cloud for customer management.
Marketing Cloud for marketing.
Einstein Analytics for business reporting.
UC occasionally gets a list of prospects from third-party source as comma-separated values (CSV) files for marketing purposes. Historically, UC would load contact Lead object in Salesforce and sync to Marketing Cloud to send marketing communications. The number of records in the Lead object has grown over time and has been consuming large amounts of storage in Sales Cloud, UC is looking for recommendations to reduce the storage and advice on how to optimize the marketing Cloud to send marketing communications. The number of records in the Lead object has grown over time and has been consuming large amounts of storage in Sales Cloud, UC is looking for recommendations to reduce the storage and advice on how to optimize the marketing process.
What should a data architect recommend to UC in order to immediately avoid storage issues in the future?

Question20: DreamHouse Realty has 15 million records in the Order_c custom object. When running a bulk query, the query times out.
What should be considered to address this issue?

Question21: Cloud Kicks is launching a Partner Community, which will allow users to register shipment requests that are then processed by Cloud Kicks employees. Shipment requests contain header information, and then a list of no more than 5 items being shipped.
First, Cloud Kicks will introduce its community to 6,000 customers in North America, and then to 24,000 customers worldwide within the next two years. Cloud Kicks expects 12 shipment requests per week per customer, on average, and wants customers to be able to view up to three years of shipment requests and use Salesforce reports.
What is the recommended solution for the Cloud Kicks Data Architect to address the requirements?

Question22: A large multinational B2C Salesforce customer is looking to implement their distributor management application is Salesforce. the application has the following capabilities:
1.Distributor create sales order in salesforce
2.Sales order are based on product prices applicable to their region
3. Sales order are closed once they are fulfilled
4. It is decided to maintain the order in opportunity object
How should the data architect model this requirement?

Question23: The head of sales at Get Cloudy Consulting wants to understand key relevant performance figures and help managers take corrective actions where appropriate.
What is one reporting option Get Cloudy Consulting should consider?

Question24: Northern trail Outfitters (NTO) runs its entire out of an enterprise data warehouse (EDW), NTD's sales team starting to use Salesforce after a recent implementation, but currently lacks data required to advanced and opportunity to the next stage.
NTO's management has research Salesforce Connect and would like to use It to virtualize and report on data from the EDW within Salesforce. NTO will be running thousands of reports per day across 10 to 15 external objects.
What should a data architect consider before implementing Salesforce Connect for reporting?

Question25: An architect is planning on having different batches to load one million Opportunities into Salesforce using the Bulk API in parallel mode. What should be considered when loading the Opportunity records?

Question26: Universal Containers wishes to maintain Lead data from Leads even after they are deleted and cleared from the Recycle Bin. What approach should be implemented to achieve this solution?

Question27: Universal Containers has deployed Salesforce for case management The company is having difficulty understanding what percentage of cases are resolved from the initial call to their support organization. What first step is recommended to implement a reporting solution to measure the support reps case closure rates?

Question28: A casino is implementing salesforce and is planning to build a customer 360 view for a customer who visits its resorts. The casino currently maintained the following systems that records customer activity:
1. Point of sales system: All purchases for a customer.
2. Salesforce: All customer service activity and sales activity for a customer.
3. Mobile app: All bookings, preferences and browser activity for a customer.
4. Marketing: All email, SMS and social campaigns for a customer.
Customer service agents using salesforce would like to view the activities from all system to provide supports to customers. The information has to be current and real time.
What strategy should the data architect implement to satisfy this requirement?

Question29: A large automobile company has implemented Salesforce for its sales associates. Leads flow from its website to Salesforce using a batch integration in Salesforce. The batch job converts the leads to Accounts in Salesforce. Customers visiting their retail stores are also created in Salesforce as Accounts.
The company has noticed a large number of duplicate Accounts in Salesforce. On analysis, it was found that certain customers could interact with its website and also visit the store. The sales associates use Global Search to search for customers in Salesforce before they create the customers.
Which option should a data architect choose to implement to avoid duplicates?

Question30: UC is rolling out Sales App globally to bring sales teams together on one platform. UC expects millions of opportunities and accounts to be creates and is concerned about the performance of the application.
Which 3 recommendations should the data architect make to avoid the data skew? Choose 3 answers.

Question31: Due to security requirements, Universal Containers needs to capture specific user actions, such as login, logout, file attachment download, package install, etc. What is the recommended approach for defining a solution for this requirement?

Question32: NTO has implemented salesforce for its sales users. The opportunity management in salesforce is implemented as follows:
1. Sales users enter their opportunities in salesforce for forecasting and reporting purposes.
2. NTO has a product pricing system (PPS) that is used to update opportunity amount field on opportunities on a daily basis.
3. PPS is the trusted source within the NTO for opportunity amount.
4. NTO uses opportunity forecast for its sales planning and management.
Sales users have noticed that their updates to the opportunity amount field are overwritten when PPS updates their opportunities.
How should a data architect address this overriding issue?

Question33: UC is implementing sales cloud for patient management and would like to encrypt sensitive patient records being stored in files.
Which solution should a data architect recommend to solve this requirement?

Question34: Universal Containers (UC) provides shipping services to its customers. They use Opportunities to track customer shipments. At any given time, shipping status can be one of the 10 values. UC has 200,000 Opportunity records. When creating a new field to track shipping status on opportunity, what should the architect do to improve data quality and avoid data skew?

Question35: What is an advantage of using Custom metadata type over Custom setting?

Question36: Universal Containers (UC) has a very large and complex Salesforce org with hundreds of validation rules and triggers. The triggers are responsible for system updates and data manipulation as records are created or updates by users. A majority of the automation tool within UC'' org were not designed to run during a data load. UC is importing 100,000 records into Salesforce across several objects over the weekend.
What should a data architect do to mitigate any unwanted results during the import?

Question37: UC is migrating data from legacy system to SF. UC would like to preserve the following information on records being migrated:
Date time stamps for created date and last modified date.
Ownership of records belonging to inactive users being migrated to Salesforce.
Which 2 solutions should a data architect recommends to preserve the date timestamps and ownership on records? Choose 2 answers.

Question38: Which two best practices should be followed when using SOSL for searching?

Question39: Universal Containers (UC) has a complex system landscape and is implementing a data governance program for the first time Which two first steps would be appropriate for UC to initiate an assessment of data architecture? Choose 2 answers

Question40: Northern Trail Outfitter has implemented Salesforce for its associates nationwide, Senior management is concerned that the executive dashboard are not reliable for their real-time decision-making. On analysis , the team the following issues with data entered in Salesforce.
Information in certain records is incomplete.
Incorrect entry in certain fields causes records to be excluded in report fitters.
Duplicate entries cause incorrect counts.
Which three steps should a data architect recommend to address the issues?

Question41: Salesforce is being deployed in Ursa Major Solar's disparate, multi-system ERP environment. Ursa major Solar wants to maintain data synchronization between systems.
Which two techniques should be used to achieve this goal? (Choose two.)

Question42: Universal Containers (UC) is a major supplier of office supplies. Some products are produced by UC and some by other manufacturers. Recently, a number of customers have complained that product descriptions on the invoices do not match the descriptions in the online catalog and on some of the order confirmations (e.g., "ballpoint pen" in the catalog and "pen" on the invoice, and item color labels are inconsistent: "what vs. "White" or "blk" vs. "Black"). All product data is consolidated in the company data warehouse and pushed to Salesforce to generate quotes and invoices. The online catalog and webshop is a Salesforce Customer Community solution. What is a correct technique UC should use to solve the data inconsistency?

Question43: Get Cloud Consulting needs to integrate two different systems with customer records into the Salesforce Account object. So that no duplicate records are created in Salesforce, Master Data Management will be used.
An Architect needs to determine which system is the system of record on a field level.
What should the Architect do to achieve this goal?

Question44: Universal Containers (UC) has deployed Salesforce to manage Marketing. Sales, and Support efforts in a multi -system ERP environment After reaching the limits of native reports & dashboards. UC leadership is looking to understand what options can be used to provide more analytical insights. What two approaches should an architect recommend? Choose 2 answers

Question45: US is implementing salesforce and will be using salesforce to track customer complaints, provide white papers on products and provide subscription (Fee) - based support.
Which license type will US users need to fulfil US's requirements?

Question46: A custom pricing engine for a Salesforce customer has to be decided by factors with the following hierarchy:
State in which the customer is located
City in which the customer is located if available
Zip code In which the customer is located if available
Changes to this information should have minimum code changes
What should a data architect recommend to maintain this information for the custom pricing engine that is to be built in Salesforce?

Question47: NTO (Northern Trail Outlets) has a complex Salesforce org which has been developed over past 5 years. Internal users are complaining abt multiple data issues, including incomplete and duplicate data in the org. NTO has decided to engage a data architect to analyze and define data quality standards.
Which 3 key factors should a data architect consider while defining data quality standards? Choose 3 answers:

Question48: UC has large amount of orders coming in from its online portal. Historically all order are assigned to a generic user.
Which 2 measures should data architect recommend to avoid any performance issues while working with large number of order records? Choose 2 answers:

Question49: Universal Containers (UC) has a Salesforce instance with over 10.000 Account records. They have noticed similar, but not identical. Account names and addresses. What should UC do to ensure proper data quality?

Question50: During the implementation of Salesforce, a customer has the following requirements for Sales Orders:
1. Sales Order information needs to be shown to users in Salesforce.
2. Sales Orders are maintained in the on-premises enterprise resource planning (ERP).
3. Sales Order information has more than 150 million records.
4. Sales Orders will not be updated in Salesforce.
What should a data architect recommend for maintaining Sales Orders in salesforce?

Question51: Universal Containers (UC) has over 10 million accounts with an average of 20 opportunities with each account. A Sales Executive at UC needs to generate a daily report for all opportunities in a specific opportunity stage.
Which two key considerations should be made to make sure the performance of the report is not degraded due to large data volume?

Question52: What makes Skinny tables fast? Choose three answers.

Question53: UC has migrated its Back-office data into an on-premise database with REST API access. UC recently implemented Sales cloud for its sales organization. But users are complaining about a lack of order data inside SF.
UC is concerned about SF storage limits but would still like Sales cloud to have access to the data.
Which design patterns should a data architect select to satisfy the requirement?

Question54: Universal Containers has 30 million case records. The Case object has 80 fields. Agents are reporting performance issues and time-outs while running case reports in the Salesforce org.
Which solution should a data architect recommend to improve reporting performance?

Question55: UC has multiple SF orgs that are distributed across regional branches. Each branch stores local customer data inside its org's Account and Contact objects. This creates a scenario where UC is unable to view customers across all orgs.
UC has an initiative to create a 360-degree view of the customer, as UC would like to see Account and Contact data from all orgs in one place.
What should a data architect suggest to achieve this 360-degree view of the customer?

Question56: Universal Containers (UC) has multi -level account hierarchies that represent departments within their major Accounts. Users are creating duplicate Contacts across multiple departments. UC wants to clean the data so as to have a single Contact across departments. What two solutions should UC implement to cleanse their data? Choose 2 answers

Question57: Universal Containers (UC) is concerned that data is being corrupted daily either through negligence or maliciousness. They want to implement a backup strategy to help recover any corrupted data or data mistakenly changed or even deleted. What should the data architect consider when designing a field -level audit and recovery plan?

Question58: UC is trying to switch from legacy CRM to salesforce and wants to keep legacy CRM and salesforce in place till all the functionality is deployed in salesforce. The want to keep data in synch b/w Salesforce, legacy CRM and SAP. What is the recommendation.

Question59: As part of a phased Salesforce rollout. there will be 3 deployments spread out over the year. The requirements have been carefully documented. Which two methods should an architect use to trace back configuration changes to the detailed requirements? Choose 2 answers

Question60: Cloud Kicks needs to purge detailed transactional records from Salesforce. The data should be aggregated at a summary level and available in Salesforce.
What are two automated approaches to fulfill this goal? (Choose two.)

Question61: Universal Containers (UC) is in the process of migrating lagacy inventory data from an enterprise resources planning (ERP) system into Sales Cloud with the following requirements:
Legacy inventory data will be stored in a custom child objects called Inventory_c.
Inventory data should be related to the standard Account object.
The Inventory_c object should Inhent the same sharing rules as the Account object.
Anytime an Account record is deleted in Salesforce, the related Inventory_c record(s) should be deleted as well.
What type of relationship field should a data architect recommend in this scenario?

Question62: UC is building a salesforce application to track contacts and their respective conferences that they have attended with the following requirements:
1. Contacts will be stored in the standard contact object.
2. Conferences will be stored in a custom conference__c object.
3. Each contact may attend multiple conferences and each conference may be related to multiple contacts.
How should a data architect model the relationship between the contact and conference objects?

Question63: Universal Container has implemented Sales Cloud to manage patient and related health records. During a recent security audit of the system it was discovered that same standard and custom fields need to encrypted.
Which solution should a data architect recommend to encrypt existing fields?

Question64: NTO processes orders from its website via an order management system (OMS). The OMS stores over 2 million historical records and is currently not integrated with SF. The Sales team at NTO using Sales cloud and would like visibility into related customer orders yet they do not want to persist millions of records directly in Salesforce. NTO has asked the data architect to evaluate SF connect and the concept of data verification. Which 3 considerations are needed prior to a SF Connect implementation?
Choose 3 answers:

Question65: Universal Container is Implementing salesforce and needs to migrate data from two legacy systems. UC would like to clean and duplicate data before migrate to Salesforce.
Which solution should a data architect recommend a clean migration?

Question66: Every year, Ursa Major Solar has more than 1 million orders. Each order contains an average of 10 line items. The Chief Executive Officer (CEO) needs the Sales Reps to see how much money each customer generates year-over-year. However, data storage is running low in Salesforce.
Which approach for data archiving is appropriate for this scenario?

Question67: UC recently migrated 1 Billion customer related records from a legacy data store to Heroku Postgres. A subset of the data need to be synchronized with salesforce so that service agents are able to support customers directly within the service console. The remaining non- synchronized set of data will need to be accessed by salesforce at any point in time, but UC management is concerned about storage limitations.
What should a data architect recommend to meet these requirements with minimal effort?

Question68: DreamHouse Realty has a Salesforce deployment that manages Sales, Support, and Marketing efforts in a multi-system ERP environment. The company recently reached the limits of native reports and dashboards and needs options for providing more analytical insights.
What are two approaches an Architect should recommend? (Choose two.)

Question69: A large retail B2C customer wants to build a 360 view of its customer for its call center agents. The customer interaction is currently maintained in the following system: 1. Salesforce CRM
2. Custom billing solution
3. Customer Master Data management (MDM)
4. Contract Management system
5. Marketing solution
What should a data architect recommend that would help upgrade uniquely identify customer across multiple systems:

Question70: A company wants to document the data architecture of a Salesforce organization.
What are two valid metadata types that should be included? (Choose two.)

Question71: Which two aspects of data does an Enterprise data governance program aim to improve?

Question72: Universal Containers is creating a new B2C service offering for consumers to ship goods across continents. This is in addition to their well-established B2B offering. Their current Salesforce org uses the standard Account object to track B2B customers. They are expecting to have over 50,000,000 consumers over the next five years across their 50 business regions. B2C customers will be individuals. Household data is not required to be stored. What is the recommended data model for consumer account data to be stored in Salesforce?

Question73: A casino is implementing Salesforce and is planning to build a customer 360 degree view for a customer who visits its resorts. The casino currently maintains the following systems that record customer activity: L Point-of-sale system: All purchases for a customer
2. Salesforce; All customer service activity and sales activities for a customer
3. Mobile app: All bookings, preferences, and browser activity for a customer
4. Marketing: All email, SMS, and social campaigns for a customer
Customer service agents using Salesforee would like to view the activities from all four systems to provide support to customers. The information has to be current and real time.
What strategy should the data architect implement to satisfy this requirement?

Question74: UC has one SF org (Org A) and recently acquired a secondary company with its own Salesforce org (Org B). UC has decided to keep the orgs running separately but would like to bidirectionally share opportunities between the orgs in near-real time.
Which 3 options should a data architect recommend to share data between Org A and Org B?
Choose 3 answers.

Question75: UC is having issues using Informatica Cloud Louder to export +10MOrder records. Each Order record has 10 Order Line Items. What two steps can you take to help correct this? Choose two answers.

Question76: Universal Containers (UC) has an Application custom object, which has tens of millions of records created in the past 5 years. UC needs the last 5 years of data to exist in Salesforce at all times for reporting and queries. UC is currently encountering performance issues when reporting and running queries on this Object using date ranges as filters. Which two options can be used to improve report performance?

Question77: UC has a requirement to migrate 100 million order records from a legacy ERP application into the salesforce platform. UC does not have any requirements around reporting on the migrated data.
What should a data architect recommend to reduce the performance degradation of the platform?