EMT Practice Test

1. Question Content...

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Question1: A college wants to create a resource for its Center of Excellence (CoE) where users can vote on suggestions and ...............................
What should a consultant create to meet the requirement?

Question2: A university works with business professionals through a continuing education program. Corporate recruiters work with employers to sponsor these programs.
Which object should recruiters use to track the progress of sponsorship requests?

Question3: The university advancement team wants the ability to track students' prior and current connections to other schools.
Which two object should the consultant evaluate to connect students to other educational institutions?

Question4: The system admin has asked for training so users can learn basic Salesforce functionality at their own pace and track lesson completion. The IT department budget for paid training is very low.
What should the consultant recommend?

Question5: The Dean of the Business school has a dashboard that displays the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors. Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?

Question6: A consultant is considering disabling certain configurations to optimize the data import of a large volume of student records into a university's Salesforce environment with the Education Data.
Which configuration should the consultant retain during the data import?

Question7: A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is closely evaluating a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?

Question8: An elementary school district has evaluated Nonprofit Success Pack and now wants to evaluate the K-12 Architecture Kit.
Which action should the consultant take?

Question9: A Recruitment department wants to centralize its recruitment efforts and application operations, and engage with students through social channels like WhatsApp.
Which solution should the consultant recommend?

Question10: A university is migrating its legacy system to Salesforce Education Data Architecture (EDA) environment. The existing system groups students by colleges within the university. The system admin has selected the Educational Institution record type in the EDA Default Account Model in EDA setting.
Which consideration should the consultant discuss with the university?

Question11: Recruiters want to visualize the number of prospective students at various stages in the recruitment process.
Which report chart should the consultant implement?

Question12: A consultant is working with a university that uses Salesforce and wants to install the Education Data Architecture (EDA) in that environment.
What does the consultant need to do after installing EDA to ensure it is set up correctly?

Question13: A college is interested in a Salesforce.org Open Source Common project they read about on the Power of Us Hub. The college wants to know the benefits of an open source solution supported by the Open Source Commons.
What is one benefit of Open Source Common Projects the consultant can share with the college?
Choose 1 answer.

Question14: A consultant for university has built customizations in a sandbox environment that is a different version from the production org.
What should the consultant do first to avoid any issues?

Question15: The Advancements Office wants Salesforce to automatically create a supporters' score based on their donation amount, giving capacity, giving history, and relationship type to the university.
Which Salesforce solution should the consultant recommend?

Question16: A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study.
Which object in EDA indicates a student's major?

Question17: Career Services wants to import internship information from a spreadsheet into Salesforce. Student contact and educational information is populated from the Student Information System (SIS) to Salesforce. The spreadsheet has a list of interns, their student ID numbers, their email addresses, company phone numbers, company names, and start and end dates.
Which external ID should the consultant recommend to match spreadsheet information with the Salesforce Contact record?

Question18: The School of Engineering is interested in a Salesforce email marketing tool that scores email activity from campaigns and mass communications, as well as individual emails sent from recruiters. Recruiters want the flexibility to send emails from their Outlook account or from Salesforce. The marketing director wants recruiters to use branded email templates.
Which solution should the consultant recommend?

Question19: A university's Study Abroad office is getting ready to implement Salesforce to streamline internal processes. In the past, most of the work was done using spreadsheets and paper. The office is unsure of which metrics to use to determine whether the implementation project is successful.
Which metric should the consultant recommend?

Question20: A college needs to extend capabilities of its existing Salesforce environment that uses the Education Data Architecture (EDA). The college want to ensure that any future apps and configurations are compatible and support the Table Driven Trigger Management (TDTM) Functionality.

Question21: A Career Services department plans to implement Salesforce. The consultant is preparing for the discovery session will the director and advising staff.
Which question should the consultant ask during the discovery session?

Question22: A university's marketing department works on email campaigns for advancement. It wants to measure campaign effectiveness, return on investment, and Opportunity conversion using standard Salesforce functionality.
What should the consultant recommend to meet this requirement?

Question23: An institution's Admissions office needs a solution to help recruiters manage their travel, including route planning. The office also wants the ability to identify students' locations so they can be invited to a recruitment event.
Which solution should the consultant recommend to meet these requirements?

Question24: Major gift officers at an institution are feeling overwhelmed by the large set of portfolios they have to manage. They want to send mass emails to constituents in their territories and automate donor prospect prioritization based on engagement and specified criteria.
Which solution should a consultant recommend?

Question25: A high school recently implemented the K-12 Architecture Kit and wants to track student absences from class and midyear grades.
Which two objects should the consultant use to address these requirements?
Choose 2 answers.

Question26: Alumni Relations is using Salesforce with the Education Data Architecture (EDA). The department is holding an event that features a faculty member as the guest speaker. The events manager wants a report of all alumni who took a course from that faculty member.
How should the consultant create this report?

Question27: A university has a centralized IT team and a committee that oversees data governance and change management. Recruiters want access to Corporate Relations dat a. Corporate Relations wants access to Executive Education information. The Alumni Relations office wants to work with every department.
Which Salesforce environment strategy should the consultant recommend?

Question28: A consultant is setting up Student Success Hub for a university. A Contact record has already been created for a student.
Which two steps should a consultant take to set up a student in Student Success Hub?
Choose 2 answers

Question29: A university completed its first implementation of Salesforce. The university wants to deliver additional functionality in smaller units through an iterative process. New functions will be enhanced and refined based on feedback.
Which approach should the consultant recommend?

Question30: A consultant is writing an Apex class to run when a new Contact is created in a Salesforce environment where Education Data Architecture (EDA) is in use.
What should the consultant do to ensure the code executes in the order intended?

Question31: The IT administrator at a university would like to understand the Table-Driven Trigger Management (TDTM) framework in the Education Data Architecture (EDA).
What is a benefit the consultant should discuss with the client?

Question32: A college wants to expand Its existing Salesforce environment to include adviser Link. Students will need to create and edit appointments with their advisor.
Which two Customer Community licenses can be used which Advisor Link?

Question33: A university wants to improve student retention by developing a tool for students to engage at scale, find answers to common questions and resources, and allow students to interact with student organizations.
What should a consultant recommend to meet this requirement?

Question34: A university plans to expand its Salesforce Education Data Architecture (EDA) environment to support student services for all of its schools. The university want Contact's family information.
Which action should the consultant take?

Question35: A Recruitment office wants to use Pardot and Salesforce with the Education Data Architecture (EDA) to manage campaigns and track prospective students.
Which compatibility consideration should the consultant discuss with the office?

Question36: The Alumni Association is interested in using Education Cloud to support its operations. The Association tracks what engages alumni and their hobbies.
Which Education Cloud feature should the consultant recommend?

Question37: A customer wants to install the Education Data Architecture (EDA) into their existing Salesforce org.
How should the consultant prepare for implementation?

Question38: An education customer is interested in participating in an open-source commons community sprint project.
Which development consideration should the constant advise?

Question39: The Recruitment and Admissions office wants to use Salesforce to track prospective students, recruitment events, student applications, digital engagement, and interactions with prospects on their mobile devices. Prospective students communicate via SMS on their mobile devices, social media, and email.
Which solution should the consultant recommend?

Question40: The director of retention wants to use Advisor Link to track early alerts, help students schedule appointments with their advisers, and create program plans.
Which two options are required to use Advisor Link?
Choose 2 answers.

Question41: An Advancement office is evaluating the automation capabilities of the Education Data Architecture (EDA). The office needs to be able to identify inactive addresses and have them sync to the contact record.
How should the consultant meet this requirement?

Question42: An Advancement office wants a declaratively configured, public-facing form that creates data in Salesforce.
Which solution should the consultant recommend to meet the requirement?

Question43: A system admin plans to load data into Salesforce in the following order. Team, Course, Course offering, and Account.
What should the consultant discuss with the system admin?

Question44: An Admissions office is using Education Cloud to manage its student application review process. The office needs to make sure students cannot edit applications after the submission deadline.
Which two features could the consultant use to meet this requirement?

Question45: A university is interested in the Student Success Hub Tableau Accelerator. Which object should the consultant recommend to ensure there is data?

Question46: A consultant needs to migrate international students' contact and address information to a Salesforce Education Data Architecture (EDA) environment with the State and Country Picklist feature enabled.
What should the consultant confirm before migrating the data?

Question47: A large online university uses Salesforce with the Education Data Architecture (EDA) to manage its operations. Its Salesforce environment has a large volume of records and it takes a long time to search and generate list views.
Which feature should the consultant use to resolve the issue?

Question48: A primary school will implement Student Success Hub to support student needs from K-12. The school primarily needs to track students' families and communicate with the parents on issues.
Which default account model should the consultant recommend?

Question49: The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives.
Which solution should the Marketing team consider that will enable former students to update their email address?

Question50: A college is using Salesforce to support its recruitment and admissions processes. The college will need to have an online application form, automated bot service, and online application management.
Which two solutions should the consultant recommend?
Choose 2 answers

Question51: A university is implementing Advisor Link and needs to test the integration with its Student Information System (SIS), and provide training space for advisors. The university needs access to some of the data from the production org for the advisor training.
Which two types of sandboxes meet this use case?
Choose 2 answers

Question52: The Student Services department wants a way for students and advisors to picture academic options more clearly and visualize degree requirements.
Which component should the consultant recommend to meet their needs?

Question53: A college plans to implement Student Success Hub and wants to configure Pathways to support students in their academic journey.
What should be considered when implementing Pathways?

Question54: A Recruitment department wants to centralize its recruitment efforts and application operations, and engage with students through social channels like WhatsApp.
Which solution set should the consultant recommend?

Question55: Staff in Continuing and Professional Education use Salesforce and Pardot for marketing and management of its certificate programs. Staff occasionally need to view course payment information that they can access in a separate transaction system. The system admin wants Salesforce to contain only CRM data for reports and automation.
Which data management strategy should the consultant recommend for course payment information?

Question56: Which metric should the consultant recommend to determine whether the Implementation project is successful?

Question57: A college is experiencing a disconnect between the Advancement and Finance departments which causes a delay in the allocation of donations. The college wants to synchronize fundraising data between these two offices.
Which solution should a consultant recommend?

Question58: The Recruitment and Admissions office wants to use Salesforce to track prospective students, recruitment events, student applications, digital engagement, and interactions with prospects on their mobile devices. Prospective students communicate via SMS on their mobile devices, social media, and email.
Which solution should the consultant recommend?

Question59: A university's IT department uses a version control-based process for its system development and enhancement. The department wants to test the new features the consultant has configured in a dedicated, short term Salesforce environment.
What should the consultant use to meet the requirement?

Question60: The Accessible Education office needs to track accommodations made for students disability and accessibility needs.
How should the consultant design the Salesforce environment to meet the requirement?

Question61: Staff need to track which requirements must be met for a student application.
Which Education Cloud objects should be used?

Question62: A system admin has an idea for a custom solution for their org and thinks it might be useful to others as well. The system admin discusses it with colleagues from two other schools. They are excited about the system admin's idea and offer to help.
What should the system admin consider doing as a next step?

Question63: A university is planning an enterprise wide implementation of the Education Data Architecture (EDA). It has asked the consultant do an analysis of standard functionality in EDA to identify additional apps it may need to purchase.
What is a standard feature of EDA?

Question64: An elementary school plans to implement the K-12 Architecture Kit in a new org. The school want to be able to send SMS messengers to parents.
Which solution should the consultant recommend to meet the requirement?

Question65: A private school's advancement office is looking for a fundraising solution that will create giving pages, process online donations and easily integrate with Salesforce.
Which solution should the consultant recommend?

Question66: The Advancement department wants to extend its Salesforce environment to support event management, including registration pages, ticketing, and agenda-building functionality.
Which solution should the consultant recommend?

Question67: The Alumni Association is interested in using Education Cloud to support its operations. The association track alumni interested board networking activities, and manages fundraising.
Which two Education Cloud considerations should the consultant discuss with the Association?
Choose 2 answers.

Question68: Which best practice should a consultant recommend to promote utilization of Salesforce in an Education Cloud deployment?

Question69: Recruitment Staff want to use their university login when accessing Salesforce.
Which identity management feature should the consultant use?

Question70: A consultant is enabling Course Connections for the first time in the Education Data Architecture.
What should the consultant do first?

Question71: A partner wants to self-certify that its app complies with Education Data Architecture (EDA) readiness. The partner needs to certify that its solution is compatible with EDA, or if it duplicates EDA functionality, that it is properly documented and abides by conventions for key EDA objects.
What are two key objects used with EDA?
Choose 2 answers.

Question72: An academic advisor is preparing for a meeting with a student. The advisor wants to review the classes associated with the student's course of study to ensure the student is on track for gradual to review the academic options with the using Salesforce.
Which functionality should a consultant recommend?

Question73: The IT department is determining its integration needs between a Salesforce implementation, its Student Information System (SIS), and its housing system. All students contact information is sourced in the SIS. Students are required to report on-campus and off-campus housing mailing information into the SIS.
What is the integration direction between the systems?

Question74: A business school will implement Salesforce for its MBA recruitment and admissions.
Which role should participate in the Salesforce Center of Excellence?

Question75: A university system purchased Salesforce and wants to move to an enterprise model for all of the schools in the system. The university needs to track students both as individuals and as part of a household. The Recruitment and Admissions office also wants to track events, the event locations, and the event vendors.
Which account model should the consultant recommend?

Question76: A consultant is working with a customer who already uses Salesforce and wants to enable Education Cloud. The consultant has confirmed that Education Cloud can work in the customer's existing environment.
Starting in a sandbox, which location should the consultant visit to enable Education Cloud in the existing environment?

Question77: The Alumni Relations department wants to track alumni and its chapter memberships. The department wants to easily see the Primary Chapter on the Contact record. The system admin prefers to use the standard features that are available with Education Data Architecture (EDA).
Which step should the consultant take to meet this requirement?

Question78: The IT department at a university is evaluating open source solutions for student recruitment.
Which consideration should the consultant discuss with the department?

Question79: The intellectual Property department at a research university needs to manage the institution's patents. The department does not serve students and has a B2B business process.
Which account mode! should the constant recommend?

Question80: A university plans to use Salesforce to manage its recruitment and admissions process. A prospective student goes through four maturation stages: Suspects, Prospects, Applicants, and Matriculated. IDs are assigned by the Student Information System (SIS) at the Applicant stage.
Salesforce is the system of record in which two stages?
Choose 2 answers

Question81: Where can a customer access the open-source common sprint project code repositories?

Question82: A private school wants to use Salesforce to manage students, their parents, staff operations, and fundraising. The school wants to use the Education Data Architecture (EDA) and to create Giving Pages.
What is a compatibility consideration the consultant should discuss with the school?

Question83: The Advancement team at a large university needs a solution for digitization volunteer events. Currently, the team manages volunteer opportunities and shift sign-ups using multiple spreadsheets.
Which solution should a consultant recommend?

Question84: A university's Advancement office plans to implement the Education Data Architecture to manage its alumni, donors, and supporters. The university wants to set up a system default that will automatically create a family record when a Contact record is created by staff members.
Which Default Account Model should the consultant recommend?

Question85: A college is interested in best practice and tips on Salesforce date foverance.
Which resource should the consultant recommend?

Question86: A consultant has been working with a university to build a new student services solution using Salesforce. The consultant is preparing for User Acceptance Testing.
Which item should be excluded from the testing scope?

Question87: How should a consultant prepare for a successful Education Cloud discovery session with an institution?

Question88: The Undergraduate Advising department plans to implement Student Success Hub and Pathways in a new org. The system admin wants to use the recommended setup for external users.
Which security setting should the consultant configure?

Question89: A school district is reopening after global pandemic. It has an existing Salesforce org configured with the K-12 Architecture kit. The school district wants to leverage Work.com Command Center for schools in its existing org.
What should the consultant advise?

Question90: A consultant is making changes to compact layouts in the Education Data Architecture (EDA) and wants those changes to persist when a new release is pushed to the Salesforce environment.
Which step should the consultant take to accomplish this?

Question91: The new director of Admissions plans to use Salesforce for its recruitment and admissions process. The director wants to increase the school's ranking and application yield by 15%. The President's Office and dean are supportive and ready to launch the project.
What should the consultant confirm?