EMT Practice Test

1. Question Content...

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Question1: The recruiters at Universal Containers have requested that the candidate list view match the look and feel of the employee referral web page. What can be used to accomplish this?

Question2: Cloud Kicks asked the app builder to insert a list of 25,000 records using deduplication for the Race_Track__c custom object.
Which tool should be used?

Question3: Universal containers uses a custom called reviews to capture information generated by interviews during the candidate process. The review records are visible to any user that has access to the related custom candidate record. The VP of human resources wants the comment field on the review to be private to anyone outside of the HR department

Question4: Universal Containers has a requirement that an Opportunity should have a field showing the value of its associated account's billing state. This value should not change after the Opportunity has been created. What is the recommended solution to configure this automation behavior?

Question5: UVC wants to optimize routes for its traveling service personnel. What is recommended solution?

Question6: Where can a custom button be placed? Choose 3 answers

Question7: Which two features can be used to allow users to access Visual Workflows? Choose 2answers

Question8: What the true statement is in regards to converting a tabular, summary, or matrix report to a joined report? Choose 3 answers

Question9: What is the capability of schema Builder? Choose 2 Answers

Question10: What is recommended to refresh a full sandbox?

Question11: Universal Containers uses a private sharing model on Accounts. User A and User B both own Accounts of their own and have both been sent a new Account record in an email owned by User C to take a look at. User A is able to open and view the record but User B receives an insufficient privileges error. User A and User B have the same role in the Role Hierarchy as User C.
What are the three reasons User A has access but User 8 is unable to access the record?
Choose 3 answers

Question12: Service agents at Ursa Major Solar want a more condensed case view. Service agents also want to be able to modify the associated contact and account records from the case page layout on the Lightning record page.
Which two components should an app builder use to meet these requirements?
Choose 2 answers

Question13: What is true when changing the following field types? (Choose 3)

Question14: Cloud Kicks (CK) wants to begin socializing and collaborating within Salesforce around customer accounts to discuss various topics. CK would like all company employees to see these conversations.
Which two features of Chatter would meet CK's business needs?
Choose 2 answers

Question15: DreamHouse Realty wants to track how many lifts are being installed into customer garages. The To Be Installed custom checkbox field on the custom Lift object should be checked and an external system should be notified via an outbound message the next day when a lift is sold.
What automation tool should be used to complete this task?

Question16: Universal Containers wants to build a recruiting app that allows for multiple positions to appear on custom objects websites and postings. UC requires a report that shows the related custom objects of postings. Which two items should an app builder configure to implement this?

Question17: Duplicate management for leads has been implemented at universal containers but it seems duplicate leads are still being created. The org wide default is set to "Private" for leads.
Which two actions help prevent duplicate leads from being created?
Choose 2 answers.

Question18: Universal containers requires that all users specify a contract is sent on each opportunity prior to marking it as closed won. uc wants to be able to report on how many opportunities have sent contracts compared to how many have a missing contract when the opportunities closed. what type of field should an app builder configure to fulfill this requirement ?

Question19: Universal Containers is expecting impacts to operations due to increased demand. The executive team will be reaching out to current customers and want to see the number of open cases for the account and parent account.
Which two tools could an app builder combine to display the number of open cases on the account page?
Choose 2 answers

Question20: A sales manager would like to look at an account record and view charts of all of the related open opportunities. Closed/won opportunities, and open cases. How many report charts can be added to the account page layout to meet this requirement?

Question21: Universal Containers has a new custom object for Invoices that includes an InvoiceNumber field, Before the Invoice object can be used, invoices will be migrated from an external system maintaining their current InvoiceNumber. After the migration, salesforce will be the system of record and each new Invoice created in Salesforce must have a unique InvoiceNumber.
How should the app builder configure the InvoiceNumber field?

Question22: Which statement is true when a new full sandbox is created? Choose 2 answers

Question23: Which type of relationships can be defined with external objects? Choose 2 answers

Question24: A custom field contains a feedback score which is on a scale of one to five. Endusers would like a visual indicator of one to five stars based on the number found inthe feedback score customer field.

Question25: Universal container needs to update a field on an account when an opportunity stage is changed to close lost. What can be used to accomplish this requirement? Choose 2

Question26: Universal Containers has created two custom objects called Seminars and Attendees. Organization-wide defaults for those objects have been set to private. Universal Containers wants to set up a new junction object between these objects. A select group of users should be able to edit records in the junction object.
Which two steps should an app builder take to configure the proper security?

Question27: Which statement is true about converting a lead? Choose 3 answers

Question28: A user is unable to use inline editing on a list view. A quick check verifies the user should be able to perform inline editing as they have been assigned the appropriate permissions.
Which two conditions should the app builder review?
Choose 2 answers

Question29: A custom object has a public reads only sharing settings that does not grant access using hierarchies. A dynamic sharing rule provides write access to the object to the global marketing public group if the record is marked as global. A user creates a new record and marks it as global. Who will have write access to the record?

Question30: To synchronize accounts, orders, and shipments in real time, a developer hasbuilt a custom interface between an external system and salesforce. Prior todeployment, the developer needs to confirm that the interface can sustain thesyncing of thousands of records at a time. Which sandbox environment isrecommended to complete performance and load testing?

Question31: Cloud Kicks has leads owned by users and queues. The sales manager wants the status to change to working when a user takes ownership.
What does an app builder need to have in the criteria to ensure the process runs without error?

Question32: Which of these actions are executed after a re-evaluated workflow? (Choose 3 answers)

Question33: In order to create an App Launcher component in Lightning what must an admin do?

Question34: A custom object named assignment has a private sharing setting that grantsaccess using hierarchies. The organization has a role hierarchy where the"Specialist" role reports to a "Manager" role which reports to a "Director" role. TheDirector role is at the top of the role hierarchy. A user who is in the manager rolecreate a new assignment record. Who can see this record?

Question35: What is a key consideration when using Unmanaged packages? Choose 2 answers

Question36: Universal Containers (UC) has created a picklist field called Status on three separate custom objects. UC has a requirement to share the list of values for this field across each object.
Which feature would an app builder use?

Question37: Which two field types can be referenced by a Roll-Up Summary field using MIN or MAX?
Choose 2 answers

Question38: Which two metadata changes can be made directly in a production environment without deploying from a sandbox?

Question39: Universal Containers uses the Asset object to track products that are installed at customer locations. A new object, Asset Inventory, has been created to capture details about the asset.
Which approach should the app builder take to show Asset Inventory as a related list on Asset?

Question40: Northern Trail Outfitters uses a custom object to track travel requests. Rangers want to have automatic posts on a record whenever a travel request has been approved.
Which feature should be used to accomplish this?

Question41: Universal Containers allows users to create standard reports on demand.
What are three considerations users should be aware of when creating a new report?
Choose 3 answers

Question42: universal containers has 20 different workflows on the opportunity object. To ensure that updates are processing properly for all field updates uc has the re-evaluete workflow rules after field change checkbox checked. Recently after adding a new workflow, users have reported receiving errors about workflow limits. What should a app builder look at so address this?

Question43: Universal Containers has two teams: Sales and Services. Both teams interact with the same records. Sales users use ten fields on the Account record. Services users use three of the same fields as the Sales team, but also have five of their own, which the sales team does not use. What is the minimum configuration necessary to meet this requirement?

Question44: An app builder received a request to extend record access beyond the organization-wide defaults configured. Which two features satisfy this requirement?
Choose 2 answers

Question45: Need to change ownership when field of custom object changed.

Question46: Cloud Kicks recently implemented the application lifecycle management process to its release management strategy.
Which category handles bug fixes and simple changes?

Question47: Universal Containers has a custom assessment object used by three divisions. Each division wants to track different information on the assessments, including different values for the status picklist. Division managers do not want their teams to be able to create another division's assessment.
How can this be accomplished?

Question48: Ursa Major Solar wants to automate a welcome email to new clients and include a customized survey about their buying experience. An app builder is tasked with this project and has very little time to build the solution from scratch.
What should the app builder do to meet the deadline and custom requirements?

Question49: Universal Containers wants to standardize their business logic. They want to ensure that the workflow order is guaranteed to be the same each time. Which feature can be used to accomplish this? Choose 2 answers.

Question50: An app builder needs to deploy a new account detail page layout from sandbox to production.
Which three components should an app builder include in the Change Set to ensure it deploys successfully and visually as expected?
Choose 3 answers

Question51: Universal Containers would like to collaborate with its customers within Salesforce, and has decided to enable the "Allow Customer Invitations" Chatter setting. What permission is granted to Customers when invited to Chatter Group?

Question52: A new custom object called Invoices need to have an invoice date for the date and time itwas invoiced.
Which field type should be selected for this?

Question53: Universal container would like to use a chatter group for their mergers andacquisitions team to collaborate on potential new projects. This project should notbe visible for non-members to see or join,and can be accessed by invites only.

Question54: SERVICE AGENTS ARE REQUIRED TO CONFIRM A USER IDENTITY BEFORE PROVIDING SUPPORT INFORMATION OVER THE PHONE. WHAT FEATURE CAN AN APP BUILDER USE TO HELP AGENTS MEET THIS REQUIREMENT?

Question55: Universal Containers wants sales reps to get permission from their managers before deleting Opportunities, What can be used to meet these requirements?

Question56: Universal Containers has created the custom objects Candidate and Interview in Salesforce to track candidates and interviews respectively. The company wants to track the total number of interviews a candidate has gone through on the candidate record without writing any code. How can app builder accomplish this requirements? Choose 2 answers

Question57: Universal Container wants customers to be able to open cases from a public-facing website.
What should the app builder use to enable visitors to the website?

Question58: Universal Containers's app builder has been tasked with replacing workflow rules and Apex triggers with Process Builders where possible.
What are two important considerations an app builder should know before the project is started?
Choose 2 answers

Question59: Universal Containers created a custom object called Component to capture details about products sold.
What approach should an app builder take to show Component as a related list on Product?

Question60: Universal containers allows users to create standard reports on demand. What are two considerations users should be aware of when creating a new report?

Question61: Sales rep at universal containers use salesforce on their mobile devices. They want a way to add new contacts quickly and then follow up later to complete the additional information necessary. What mobile should an app builder recommend?

Question62: What is a use case for validation rules?

Question63: UVC needs to update a field on an Account when an Opportunity Stage is changed to Closed-Lost. Which two should be used to accomplish this requirement? Choose two answers

Question64: universal containers is migrating its sales operations from a legacy system that was used. opportunities need to be imported with the proper country currency. Which two steps should an app builder configure to meet these requirements ?
Choose 2 answers.

Question65: The marketing team at UVC has a list of 400 leads it wants to upload to Salesforce. The team need to avoid creating duplicate records. Which two actions should be taken to meet this requirement? Choose 2 answers

Question66: Universal Containers (UC) uses a custom object to track expense reports. UC wants to automatically post updates on a record's feed whenever an expense report has been approved Which social feature can be used to accomplish this?

Question67: Sales manager at universal containers would like to standardize what information sales rep are gathering. Sales rep want recommendations, sales strategies and to know what key fields need to be completed at each step of the sales process on the opportunity record. What feature should an app builder use to provide this functionally?

Question68: Cloud Kicks (CK) wants to quickly insert a list of over 60,000 net new Accounts. The template based on CK's data model was used to populate the list.
Which tool should be used?

Question69: Invoices in SAP need to be reviewed from Salesforce Account object Home. (Select 2)

Question70: universal containers has several large customers that sell their products through dealers. Each customer and dealer has an individual rep who worksdirectly with uc and each is billed separately. How can an app builder implement these requirements?

Question71: What are the recommendations for unmanaged packages? (Choose 2)

Question72: The VP of sales at Universal Containers wants to have a set of screens to guide the inside sales team through collecting and updating data for leads. How can the App Builder accomplish this?

Question73: Universal Containers has purchased a Lightning Component on the Apple exchange.
In which two areas should Components be utilized?

Question74: Universal Containers is piloting new features in an existing sandbox and wants to prevent outbound email sends during testing.
What should the app builder do to meet the requirement?

Question75: Which capability allows an app builder to grant object-level access? Choose 2 answers

Question76: An app builder wants to streamline the user experience by reflecting summarized calculation of specific fields on various objects.
Which three fields types should be used in roll-up summary fields to accomplish this?
Choose 3 answer

Question77: What is a true statement in regard to creating custom report types?

Question78: A custom button can be used for performing all of the following actions, except: Choose 1 answer.

Question79: An App Builder has been asked to integrate Salesforce with an external web service. The web service must be notified every time an Opportunity is Won. Which two can satisfy this requirement?

Question80: the services manager would like to highlight case age. When a case is new, they would like to see a green flag on the case record. The flag should be yellow if the case is still open after one day. Tha flag should be red when cases are open after three days. Which two options should an app builder use to implement this requirements? Choose 2

Question81: User at Universal Containers needs to be able to quickly create a contact record from the Account record's Chatter feed. How should the App Builder enable the functionality?

Question82: At Universal Containers, the Account object has a Master-Detail relationship with an Invoice custom object. The App Builder would like to change to a lookup field, but is not able to do so. What could be causing this?

Question83: The appraisal team at DreamHouse Realty wants to leverage Salesforce mobile app.
What are three things an app builder should do to optimize mobile experience?
Choose 3 answers

Question84: The previous administrator of Cloud Kicks' (CK) Salesforce Organization used text as the field type when creating new custom fields. CK's current roadmap requires a project that will clean this up during the Lightning migration.
Which three field types should be considered to keep better track of contact information in fields?
Choose 3 answers

Question85: Universal Containers uses a custom object to track Site Visits. When the status of a Site Visit is changed from "In Progress" to "On Hold", the business wants the Site visit owner to be automatically assigned to an "On Hold" queue. Which capability can be used to accomplish this?

Question86: At UVC, multiple departments utilize the Case object for different purposes. Some users submit cases while other users provide customer support with case records. What is the minimum required configuration for an App Builder to enable different users to see different fields, based on the case type?

Question87: Which rule can be configured for the Opportunity object? Choose 2 answers

Question88: Sales reps at Cloud Kicks (CK) forget to submit for approval when CK needs orders reviewed before close won. CK wants to automatically submit opportunities into the Secure Commitment Stage to eliminate manual submission.
Which three features would meet the business requirements'
Choose 3 answers

Question89: An app builder is tasked with adding key performance indicators on client pages. They want to see a summary of the number of open Opportunities and the number of won Opportunities for each Account.
Where should the app builder go to build these new rollups?

Question90: A business user wants a quick way to edit a record's status and enter a custom due date field from the record's feed in Salesforce1 Mobile App. What could be used to accomplish this?

Question91: UVC uses a custom object to track site visits, When the status of a site visit ischanged from "in process " to "On hold " the business wants the site visit owner tobe automatically assigned to an "On hold " Queue. Which capability can be used toaccomplish this?

Question92: Cloud Kicks (CK) is finding sales reps are inconsistent in data entry when deals are won. CK requires that custom shoes are shipped within two weeks after the close date. A custom field called Scheduled Ship Date on the opportunity records the ship date.
How should the app builder ensure this field is properly filled out before setting the opportunity to closed won?

Question93: Which setting is available to customize the salesforce1 mobile app for branding ? Select 3

Question94: What data type can be used to summarizeroll-up summary. (Choose 3)

Question95: When an opportunity is closed date is pushed more than 30 days, manager approval is required. An approval process is in place but reps frequently forget to submit for approval to run the process.
How can an app builder ensure that these opportunities are submitted into the approval process?

Question96: Universal Con conducts evaluations of their sales reps using a custom objectconsisting of numerical scores and executive comments. The company wants toensure that only the sales reps, their managers,and their managers' executives canview the rep's evaluation record, but the reps should not be able to view theexecutive comment field on their review.

Question97: The VP of Sales at Universal Containers has requested that Sales reps be given access to view all Accounts in Salesforce. However, they've also requested that sales reps only be allowed to create new Opportunities on Accounts they own. How can this requirement be met?

Question98: UC has a requirement that an opportunity should have a field showing the value of its associated account's billing state. This value should not change after the opportunity has been created. Is there a recommended solution to configure this automated behavior?

Question99: What rules can be used to Opportunity object? (2)

Question100: Universal Containers wants to track installation information once it container has been purchased on a custom object. Sales reps should have visibility of all the installation with their opportunities.
visibility of all the installations associated with their opportunities.
What kind of relationship should this new object have to the Opportunity?

Question101: Universal Containers (UC) maintains information for over 2 million assets in an external system. UC needs to access these assets in real-time data in Salesforce and is nearing the data storage limits.
What feature could an app builder recommend UC use?

Question102: What can be done after the workflow field re-evaluation?

Question103: Universal Containers wants to deliver purchased containers to remote construction address. In these cases the customers will supply UC with the coordinates to the location.
What type of field should the app builder use to capture this information?

Question104: The DreamHouse Realty (DR) service manager has asked for some improvements in case management to enforce process compliance so that cases are unable to be reverted to an earlier case status, and to ensure that certain fields are required when specific case criteria are met.
What solution should an app builder implement to meet these requirements?

Question105: When configuring a record type, an App Builder can configure the available value of a picklist field for the page layout. Which opportunity standard field is available to be configured directly in the Opportunity record type? Choose 2 answers

Question106: Which statement is true about an external id field? Choose 2 answers

Question107: Which statements are true regarding Roll-Up Summary fields? (select all thatapply)

Question108: Cloud Kicks received a new requirement to calculate summaries from child objects of a standard object. The team would prefer to solve this declaratively.
What are two considerations an app builder should evaluate?
Choose 2 answers

Question109: An App Builder is loading the data into salesforce. To link the new records back to the legacy system, a field will be used to track the legacy ID on the account object. For future data loads this ID will be used when upserting records. Which field attribute should be selected? Choose 2 answers

Question110: Universal Containers uses Contracts for agreements with customers. A sales manager is required to provide approval for contracts and director approval for any contract over $10,000.
Which two options should an app builder use to ensure all contracts route for the correct approval and also prevent the sales rep from making changes to the record while it is being approved7 Choose 2 answers

Question111: Universal Containers has a custom picklist called Support Level on the Account object. They would like to show the real-time value of Support Level on all case records.
How should an app builder implement this requirement?

Question112: Which statement is true about field update actions from workflow rules and approval processes? Choose 2 answers

Question113: Cloud Kicks (CK) tracks the support level of its customers on the account record page. CK wants to show a text notification on a case record page when the related account is a platinum-level customer.
How could an app builder meet this requirement?

Question114: Which use case can be accomplished using a custom link?(Select 3)

Question115: Universal Containers uses a custom picklist field Account Region on the account record. They want this region to be reflected on all related contact records and stay in sync if the value of this field changes on the Account.
How should an app builder meet this requirement?

Question116: What type of field can be used to filter a Report Chart that has been added to a Page Layout?

Question117: Which of the following can be source of report chart placed in page layout?(Choose 2)

Question118: Universal Containers wants to streamline its data capture process by linking fields together. They wish to do this so that the available value on dependents fields are driven by value selected on controlling fields. Which consideration supports the stated requirements? Choose 3 answers

Question119: Which report types may be used with Analytic Snapshots?(2)

Question120: Sales reps at Universal Containers create multiple quotes per opportunity.
What automation tool should an app builder recommend to delete rejected quotes?

Question121: Universal containers wants to display the real time stock price for each account on the account record page. How should an app builder implement this request?

Question122: Universal containers wants to provide a different view for its users when they access an Account record in Salesforce1 instead of the standard web version. How can this be accomplished? Choose 2 answers

Question123: Universal containers wants to ensure that they are accepting clean data from their users and verify that important fields are entered. What should an app builder recommend to meet this requirement?

Question124: An app builder wants to deploy a new version of an auto launched flow production in an active state so that the new functionality is immediately available to users.
What should the app builder take into consideration when planning the deployment?

Question125: The VP of Sales at Cloud Kicks wants to have a set of screens to guide the inside sales team through collecting and updating data for leads. Once the leads are updated, the leads should be entered into a marketing journey activated by the sales rep checking the marketing checkbox.
How should the app builder accomplish this?

Question126: What determines whether a user can create a new record using a specific record type?

Question127: Universal Containers require different fields to be filled out at each stage of the Opportunity sates process.
What configuration steps can an app builder use to meet this requirement?

Question128: Which objects can be members of a Campaign? Choose 2 answers

Question129: An app builder has been asked to provide users a way to identify a Contact's "Preferred Contact Method" direction on Contact record. Users need to be able to identify whether a phone number or an email, is the Contact's preferred communication method. Which filed type will allow the App Builder to accomplish this with the fewest fields possible?

Question130: What salesforce functionality is ignored when processing field updates in workflow rules and approval processes? Choose 3 answers

Question131: Universal Containers (UC) has a custom Invoice object and a custom Invoice Line Item object. TTie Invoice Line Item object has a lookup relationship to the Invoice. UC would like to convert the lookup relationship to a master-detail relationship but is unable to do so.
Which two reasons could be preventing this relationship conversion?
Choose 2 answers

Question132: Universal Containers introduces a custom object called Service, which has a lookup to Account. Field enter Service using the Salesforce1 mobile app. Operators create new Service records when viewing Account name which needs to automatically display the current Account. How can this be accomplished?

Question133: Universal Containers needs the ability to generate contract documents. All the data required for a contract resides in a custom object. What is the recommended solutions?

Question134: An app builder needs to change the data types of a few custom fields. The appbuilder is not able to delete and recreate any of the fields, nor modify any apexcode. Which data type change will require the app builder to perform additionalsteps in order to retain existing functionality?

Question135: Universal containers require different fields to be out at each of the opportunity sales process. What configuration steps can an app builder use to meet this requirement?

Question136: An admin is trying to add a custom VF page to the mobile app quick navigation menu but can't. What might be the problem?

Question137: The App Builder at Universal Containers has been asked to ensure that the Amount field is populated when the stage is set to Closed Won. What can be used to meet this requirement?

Question138: UVC wants to show different picklist values to different groups of users in a custom picklist field. What should be configured?

Question139: Universal Containers has a workflow on opportunity that will change the status field to "In Progress" when the Stage field is changed "Negotiation." In addition, there is a validation rule on Status that will prevent the status being set to "In Progress" if the amount of the opportunity is less than $10,000.A user named Frank does not have FLS to see status. When Frank changes opportunities to a stage of "Negotiation" the status is still being changed to "In Progress", why is this occurring?

Question140: Universal Containers needsto send an Outbound Message to an external system whenrecord has been updated.
What is recommended feature to meet this requirement?

Question141: What is true statement regarding master - detail relationship? Choose 3 answers

Question142: What is a true statement regarding case assignment rules? (Choose 3 answers)

Question143: Which setting is available to customize Salesforce1 mobile app for branding? Choose 3 answers

Question144: An app builder would like to streamline the user experience by reflecting summarized calculations of specific fields on various objects. Which field types could be used in roll-up summary fields to accomplish this? Choose 3 answers

Question145: Universal Containers wants some enhancements on its Opportunity page layout to improve efficiency and collaboration.
Which two solutions should an app builder suggest to help meet these requirements?
Choose 2 answers

Question146: In order to delete a record smth needs to be approved.

Question147: Universal containers is importing 1000 records into Salesforce. They want to avoid any duplicate records from being created during the import. How can these requirements be met?

Question148: What Is true statement regarding roll up summary fields. Select 2.

Question149: An app builder is creating a Lightning record page and has added Mobile & Lightning Actions to the page layout.
What two components could be included on the layout to display the actions?
Choose 2 answers

Question150: Universal Containers would like to automatically assign a specific permission set to new users. How can this requirement be met? Choose 2 Answers

Question151: What is a feature that can extend record access beyond the organization-wide defaults? Choose 2 Answers

Question152: Universal Containers uses a custom picklist called Account_Region__c on the Account object. The vice president of sales has asked that the value of this field is visible on Opportunities.
How should an app builder create this solution?

Question153: What is a section of the Lightning App Builder Tool? Choose 3 Answers

Question154: Universal Containers assigns system access via permission sets and permission set groups to ensure each user has proper access. One department with varying levels of support staff has five consistent permission sets they require in order to complete their duties. Some higher-level staff have additional permission sets that are only required for them.
How should an app builder recommend assigning permission sets to users?

Question155: Universal Containers conduct evaluations of their sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, and their manager's executive can view the rep's evaluation record but the reps should not be able to view the executive comment field on their review. How can these requirement be met?

Question156: Universal Containers implemented an application process that uses custom objects Internships and Applications. The organization-wide default for Internships has been set to private and is the master in the master-detail relationship with Applications. The VP of HR wants to allow edit access to Applications to recruiters.
How should an app builder configure the proper access?

Question157: What should be done to provide managers access to records of which they are not the owner in a private sharing model?

Question158: The organization wide defaults for a custom object is set to private. The Supervisor profile grants view access to the same object. A user with the Supervisor profile is also listed as the Manager on the user detail records for access. However, the supervisor still cannot view records owned by the subordinate. What is preventing the Supervisor from viewing records owned by the subordinate? Choose 2 answers