EMT Practice Test

1. Question Content...

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Question1: The Corporate Identity and Access Team needs to audit User setup in the Salesforce ..
What two permissions should be granted to this team so they can perform their audit?
Choose 2 answers

Question2: Universal Containers has set Opportunity Sharing to Private with Opportunity Teams enabled. Which three options can change the Owner of the Opportunity?
Choose 3 answers.

Question3: Universal Containers (UC) sales managers are complaining that they cannot access their teams' Shipment records (a custom object). Initially, the admin suggested that this it happening due to misconfigured role hierarchy (Shipment OWD is Private). Alter investigation, they determined the. role hierarchy for these users is correct.
What can be the reason why Universal Containers sales managers are not able to see Shipment records?

Question4: Universal Containers is implementing a community of High-Volume Community users. Community users should be able to see records associated to their Account or Contact record. The Architect is planning to use a Sharing Set to provide access to the records. When setting up the Sharing Set, certain objects are not available in the list of Available Objects. Which two reasons explain why an object is excluded from the list of Available Objects in a Sharing Set?

Question5: Which users have access to Opportunity records owned by an external user, assuming no other changes to the sharing model have been implemented?

Question6: Universal Containers (UC) has implemented Service Cloud. There is a flag field on the case object that marks a case as (Sensitive). UC requested that this flag can be viewed by all users who have access to the case but only be edited by the assigned case assessor. The case assessor is a lookup field on the case object. How can an architect achieve this requirement?

Question7: How would you make sure Visualforce page is security proof? Choose 3 answers

Question8: Universal Containers has the following Sharing Settings for their Org:
Account = Private
Contact = Controlled by Parent
Opportunity = Private
Case = Private
They have enabled "Default Account Teams" and have trained users to set up their Default Team. Which three access levels can be set on the Account Team Member?
Choose 3 answers

Question9: Universal Containers has a strict security model enforced through object, field, and row-based security mechanisms. The Architect would like to ensure the security model is being thoroughly tested using Apex automated tests. Which three considerations should be made when using the runAs() method to design Apex until tests?

Question10: Universal Containers uses person accounts to represent retail customers and business accounts to represent commercial customers. The Retail Sales team should not have access to commercial customers but have access to ALL retail customers.
With organization-wide default on Account set to Private, how might the architect meet these requirements?

Question11: Universal Containers has set Partners users who will see records owned by partner users in roles below them in the hierarchy of which roles?

Question12: Universal Containers (UC) wants to reduce the amount of redundant leads entered into the system. UC also only edited/reassigned by the lead owner.
What organization-wide default (OWD) approach should be recommended to help UC implement these requirements?

Question13: Universal Health is planning to store patient notes in Salesforce. Patient notes consist of long text notes taken by a use to document phone calls with a patient.
A date audit has identified that these notes can contain Personally Identifiable Information (PII) and Personal Health Information (PHI). The regulatory requirements state that this data must be encrypted at rest as well as in transit.
What should the Architect do in order to make sure Universal Health stays compliant?

Question14: Universal containers (UC) has a partner community for its 200 distributors. UC customer accounts are .. organization-wide default setting for the custom Delivery object is private.
How can an architect advise UC to grant all users at a distributor access to delivery records for all customer distributor?

Question15: Universal Containers (UC) has affiliates who sell containers in countries where UC does not have a local office. UC uses a Partner Community to manage the sales cycle in those countries. One of its affiliates has grown substantially and restructured its internal sales team with the following structure; Sales VP -> Director of Sales -> Sales Manager -> Sales Reps. Sales Reps should not see each others' opportunities, and visibility of deals should open up within e Sales Rep's hierarchy.
What is the main problem an architect should address in this situation?

Question16: Universal Containers would like to create a custom team solution that can be used on a custom Loan object. The following requirements must be met:
The Loan custom object should be set to Private in the Org-Wide Defaults.
Any user added to the Custom Team object should have Read Only access to the corresponding Loan record. If the Custom Team record is marked as "Primary" then the corresponding user should have Read/Edit access to the corresponding Loan record.
Which two methods will allow the Architect to meet the requirements?
Choose 2 answers.

Question17: Universal Containers has the following requirements:
* The Commercial Account and Consumer Account support departments should not collaborate.
* The Commercial and Consumer sales users roll up to the same VP of Sales, but there should be no collaboration between sales departments.
* The Commercial sales department should share its customers with the Commercial support department.
* The Consumer sales department shares its customers with the Consumer support department.
* The Commercial and Consumer support departments roll up to the same Support Director.
* The sales departments will remain the Account Owner for the Accounts that they sell to.
What is the recommended Org-Wide Sharing Default for Accounts, and how would the Architect enable proper Commercial and Consumer Sales to Support Account Sharing for this scenario?

Question18: A sales rep at Universal Containers (UC) has manually shared an Opportunity record with internal pre-sales users. After some time, the sales rep moved to another position and all opportunities records that were owned were transferred to a new sales rep. What happened to the internal pre-sales users access to the opportunity?

Question19: Universal Containers uses 75,000 distributors that have close to 1 million total users. Distributors need opportunities assigned to the distributor for delivery.
What license recommendation will meet distributor needs?

Question20: Universal Containers has developed an AppExchange managed package for their distribution partners, which required a private key to be generated for each partner and used by the code. Universal Containers support representatives must be able to access the private key value to debug connection issues, but it must not be possible for the partner to access the value.
How can the Architect best support this requirement?

Question21: ...From customers on company Issued desktops and uses case object to track customer issues and grievances. The company would like to capture images of customer site captured by field consultants while they are editing the case record during customer site visit. The Director of IT wants to minimize customization and promote reuseability of code artifacts wherever possible, What recommendations should an architect give to the company to implement the image capture requirement, while ensuring customer that the service rep can continue to use same lightning pages they were trained to use?

Question22: Universal Container has a set of Account management users that should only see accounts once the account becomes a customer. The type field on the Account identifies whether the account is a prospect, customer, partner, or other. Which two methods could an Architect use to enable this sharing requirement, assuming a private sharing model for accounts? Choose two:

Question23: If OWD is Public Read Only, what are sharing access options

Question24: Universal Containers (UC) has 200 distributors that use Partner Community Licenses.
Partners cannot see each other's data, but UC is also trying to give more visibility to certain individuals at a distributor. Which scalable solution would an architect recommend that will give users in the partner manager role access to all Case and Container records owned byother partner managers and partner users (but not the partner executive) at the same distributor?

Question25: A Visualforce controller has a requirement to be written with "Without Sharing" at the top level; however, certain methods within the page still need to enforce the user permissions for creating records and accessing certain fields. Which two methods below would be used to enforce this requirements?
Choose 2 answers.

Question26: Universal container (UC) use External Object to retrieve Invoice data from a Legacy ERP. A finance team requested to have access to the Invoice records in the account page.
In addition to objects access in the finance users profile, what other feature should a Sales Architect recommend?

Question27: Universal Containers has a private sharing model on Accounts. Apex Managed Sharing is required to share certain account records with all users who are assigned to a specific Role in the Role Hierarchy. What should be the recommended way for the Architect to implement this?

Question28: Which advanced tool should Salesforce enable for large-scale Role Hierarchy realignments?

Question29: What should a Salesforce architect recommend to make sure that users that gained access to a custom of sharing do not lose access to it when its owner is changed?

Question30: User A at Universal Containers is in the default account team for User B.
User B owns the ACME account and changed User A's team member access to the account. What is the impact of this change?

Question31: Universal Containers uses 75,000 distributors that have close to 1 million total users. Distributors need opportunities assigned to their distributor for delivery.
What license recommendation will meet distributor needs?

Question32: When you make changes to roles and groups Salesforce locks the entire group membership table, which makes it impossible to process group changes in multiple threads to increase throughput on updates.

Question33: UniversalContainers(UC)servicerepsareassignedtoaprofilewhichhas"ViewAll"inCase object(Private OWD).To make sure service repshaveaccess toallrelevant information to attendtocustomerrequests, whichtwodetailsshouldasalesforceArchitectsconsider? Choose 2answers:

Question34: If you want to create some logic that will share certain records in APEX code, you just have to create special records that will open access to the desired records. The aim is to create records of certain type, for example , all share objects for custom objects are named as

Question35: Universal Containers (UC) has Affiliates who sell containers in countries where UC does not have a local office. UC has leveraged the Partner Community to manage the sales cycle. One of their affiliates has exponentially grown in the last years and restructured its internal sales team with the following structure:
Sales VP ...> Direct of sales ..> Sales Manager ..> Sales Reps
What is the main problem a Salesforce Architect will face to provide a solution?

Question36: The sales manager in Japan have asked the sales manager in Australia to assist them with closing their deals.
How are these requirements achieved?

Question37: Which three areas should the Architect review in order to increase performance of "Record Access" and "Sharing" calculations?
Choose 3 answers.

Question38: How should the Architect ensure that OBJECT-LEVEL SECURITY is enforce within a custom Visualforce application that was a standard Apex controller on the Lead object?

Question39: What advanced tool can Salesforce enable for Large-scale role hierarchy realignments?

Question40: The architect has a requirement to create a criteria-based sharing rule based on the customer Social.. up the rule in Contact Sharing, the field is not shown on the list of available field.
What might cause this?

Question41: Universal Containers has successfully implemented a large Service Cloud rollout for their national call center 3 months ago. One of their largest customer accounts, United Automotive, has over 15,000 open cases. Agents are now having trouble opening new cases for United Automotive. When they try to create a case, the following Error messages appear for them UNABLE_TO_LOCK_ROW They notice that this only occurs for the United Automotive account. If they try to save the case again it will usually work, but the problem seems to be happening more and more often. What option should the Architect recommend?

Question42: Universal Containers (UC) operates worldwide with offices in more than 100 regions in 10 different countries and has established a very complex role hierarchy to control data visibility. In the new fiscal year UC is planning to reorganize the roles and reassign accounts owners.
Which three features could an architect recommend to avoid problems on this operation? Choose 3 answers

Question43: Universal Containers' organization wide-defaults model is private for the Account object. A sales repeats to opportunity records.
Which level of access will the sales rep have to the related account record?

Question44: Universal Containers has a customer that meets criteria for two Enterprise territory Management territories (Portugal and Southern Europe).
What is necessary to assign opportunities to a territory for this account?

Question45: Universal Containers has a global 24x7 Salesforce.com implementation that supports Sales, Services, Order Management, and various other parts of their business. They have a nested territory hierarchy, 10,000 sales users, and 20,000 support agents. Territory changes happen daily. The demand for new applications and changes to the platform is high and they follow an agile development methodology and deliver new releases every two weeks on the platform. What Salesforce.com feature would help the system recover from a maintenance restart on Salesforce.com servers?

Question46: Universal Containers (UC) has a team that analyzes customer orders looking for fraud. This team needs access to Invoice records (Custom object, Private OWD). UC \as complex rules to control users' access. The Salesforce Architect recommended using Apex managed sharing to meet these requirements.
Which two recommendations should a Salesforce Developer consider when implementing the changes7 Choose 2 answers

Question47: At Universal Containers, users should only see Accounts they or their subordinates own. All Accounts with the custom field "Kay Customer" should be visible to all Senior Account Managers. There is a custom field on the Account record that contains sensitive information and should be hidden from all users, except 3 designated users who require view and edit access. These three users come from different user groups, and will change occasionally. Which three platform security features are required to support these requirements with the minimum amount of effort?
Choose 3 answers

Question48: Universal Containers requested to leverage Lightning Web Components (LWC) to improve support reps' user experience. LWC will be used as view layer, and Apex classes will have the business logic.
Which attention points should the development team consider when implementing this solution?

Question49: Universal Containers (UC) has recently changed its internal policy to follow market regulations and create an internal team to manage the collection process. Only this team should have access to Invoke records. currently, invoke is a child in a Master-Detail relationship to Account. Although related lists have been removed from the page layouts, some profiles stills have access to the invoice object.
Which approach should an architect recommend to fix this problem?

Question50: Universal Containers has Controlled by Parent sharing settings on the Contact object and Public Read Only sharing settings on Account, Opportunity, and Case objects. Which two options can the user see while adding Account team members to the Account?

Question51: Universal Containers is updating its Organization-Wide Sharing Settings for the Account Object from a "Public Read/Write" model to a "Private" model, so that they can hide certain national accounts from sales reps and sales managers. These national accounts should only be accessible by sales directors and above. Universal Container's Role Hierarchy matches its organizational hierarchy. Which two options should the Architect consider when designing the solution? Choose 2 answers

Question52: What is the best practice for testing sharing and visibility changes?

Question53: Universal Containers has a custom Job object with a private sharing model. Based on the size and location of the Job, different teams must have access to edit the specific Job record. To support this requirement, Apex Managed Sharing has been implemented to share records with the required users. Since the teams change frequently, managed sharing recalculations need to be manually run frequently. What can the Architect do to optimize this process?

Question54: Universal Containers (UC) has a mostly private organization-wide default (OWD), as it is a core principle of UC to respect client data privacy. UC has implemented complex processes for granting access to Opportunity dat a. A few key members of the Sales Reporting team need to always be able to see, but not change, Opportunity data for all Opportunities.
What should an architect recommend as an approach to meet these requirements?

Question55: The sales manager in Japan have asked the sales manager in Australia to assist them with closing their deals.
How are these requirements achieved?

Question56: Universal Containers (UC) tuned off the Customer User Visibility feature inits Customer Community.
What community functionality is expected by having the Customer User Visibility tuned off?

Question57: Universal Containers has a Private Sharing Model and restrictive data access settings in place. The data governance team is planning to deploy a master data management tool that will need write access to all system data, and the Architect has been asked to prepare a Data Governance User Profile that has full access to all data regardless of Sharing and CRUD Settings. What is the optimal way to enable this requirement?

Question58: A junior Account manager owns an account and creates a new opportunity to manage complex deal. She needs the help of the product specialist and solution engineer. Given the size of this deal, she knows the account is likely to be reassigned to a senior account manager in the near future. What is the optimal way for the junior account manager to share the opportunity, given the private sharing model?

Question59: Universal Containers has expanded to sell virtual containers for data storage. Virtual container work orders are provisioned immediately by the system and therefore cannot be changed by a sales representative. What is an optimal approach to implement these requirements?

Question60: Who can view a PDF that is uploaded to the Files Home private library by 8 user?

Question61: A custom invoice object has been created with a master-detail relationship to account. The Accountreceivable (AR)teamneedsaccesstoInvoicesARusersdonotownnorhaveaccess to Accountrecords.AccountOWD is set to Private.The AR team isunable to find Invoices in Listviews,Reports,norinGlobalSearch.The Architecthasbeenasked tohelp troubleshoot. Whatcouldbethe issue preventing ARteam members from seeinginvoices?

Question62: Universal Containers (UC) is implementing Sales Cloud. During the last quarter of the financial of the financial year, .. They requested a solution in Salesforce to allow them to specify an assistance agent on the opportunity.. the assistance field. The system should automatically remove access from the previous assistant and ..
What is the optimum solution to meet the requirements?

Question63: Universal Containers has two custom objects: Job and Job Interview. The Job Interview object has a lookup relationship to Job. Both objects are set to Private in sharing settings. The HR team will own all Job and Job Interview records. They have asked their Salesforce Architect to automatically share the Job Interview when the Interviewer (lookup to user record) has been populated. The interviewer can be from any department. What method should the Architect use to achieve this requirement?

Question64: The Architect at Universal Containers has created a List View to show all open Opportunities that were created in the last month, and would like to make this list view visible to certain groups of users. Which two options are available to the Architect for sharing the List View?

Question65: Universal Containers (UC) has 200 distributors that use Partner Community Licenses.
Partners cannot see each other's data, but UC is also trying to give more visibility to certain individuals at a distributor. Which scalable solution would an architect recommend that will give users in the partner manager role access to all Case and Container records owned byother partner managers and partner users (but not the partner executive) at the same distributor?

Question66: Universal Containers has enabled External Default Sharing and wants to allow for external users to have the External Sharing Default set to Public Read-Only for a custom object. Which two options are valid Internal Default sharing settings for the custom object?

Question67: In order to comply with regulatory requirements, Universal Health must encrypt all Personally Identifiable Information (PII), both while it is being transmitted over the network and while it is at rest. Universal Health has completed a data audit and has determined that 12 fields on the contact record can contain PII, including the contact name and several other standard fields. Universal Health would like the fields to remain accessible in Salesforce. Which two options does Universal Health have to maintain compliance?
Choose 2 answers.

Question68: A banking company uses & VIP Flag in the Contact Object that they want only Private Banking Reps to see. Which approach is recommended to meet this requirement?

Question69: What is the security vulnerability in the following code snippet? <apex:form> <apex:commandButtonrerender="outputIt" value="Update It"/> <apex:inputText value="{!myTextField}"/> <apex:form> <apex:outputPanel id="outputIt"> Value of my Textfield is <apex:outputText Value="{!myTextField}" escape="false"/> <apex:outputPanel>

Question70: Universal Containers has recently activated an integration that synchronizes customer information and orders into their CRM of choice: Salesforce.com. One of their largest customers, United Air, has over 12,000 unique contacts. Since the integration was activated, sales reps are having trouble adding contacts to the United Air account. When a sales rep adds a contact, they get the following error message:UNABLE_TO_LOCK_ROW, This issue seems to affect the United Air account and several other large customers. The sales rep can usually save the contact by trying again later in the evening. What should the Architect recommend as a possible solution?

Question71: The architect at Universal Containers is trying to ensure that security vulnerabilities are not present within the Salesforce organization.
What two tests should the architect verify?
Choose 2 answers

Question72: Universal Containers has a Performance Feedback custom object (Private organization-wide default) used by customers to report any Issues with delivery drivers. Feedback should not be visible to the driver, but any feedback records should be accessible to people above them in the Role Hierarchy, even when the driver changes managers. Assuming managers have Read access to the Feedback object, which three steps are necessary to solve these requirements?

Question73: A custom ServiceFeedback object is used to collect partner feedback. ServiceFeedback records should be available to all internal employees. The OWD is set to Private for external users so partners cannot see feedback from other partner users.
How can the Architect give access to all internal employees?

Question74: The architect at Universal Containers would like to prevent users from editing encrypted fields. Assuming no customizations are implemented, which two options should the Architect choose to support the requirement?
Choose 2 answers

Question75: The Collections department at Universal Containers uses Salesforce to track its efforts. All Invoices and Invoice Line Items are stored in Salesforce. Invoice Line Item object details, such as Quantity and Extended Amount, should be summarized at the Invoice Object level, and all users who can see a given invoice should always see all invoice line items. Without leveraging Apex code, how should an Architect create the relationship between the Invoice object and the Invoice Line Item Object?

Question76: To grant Universal Containers sales managers access to shipment records properly it was necessarily to the IT Team is worried about improper access to records.
Which two features and best practices should a Salesforce architect recommended to mitigate the risk?

Question77: Universal Containers (UC) has 200 distributors that use Partner Community licenses.
Partners cannot see each other's data, but UC is also trying to give more visibility to data for certain individuals at a distributor.
HOW can an Architect give users in the partner user role access to all Case and Container records owned by any user, regardless of role, at the same distributor?

Question78: Universal Containers has selected a small and diverse group of users to review inactive accounts. Given the Private sharing model, a public group was created and made available to this group of users. A sharing rule was created to make inactive Accounts visible to the public group. However some of these users are reporting they don't see any of the Accounts that were shared with the public group.
What is the underlying issue for these users?

Question79: Universal Container is creating a custom VF page to allow user to edit contact records. The developer has used an apex:outputField for the Phone field on the contact obj. What is the expected behavior if a user without FLS accesses the VF page?

Question80: What should the Architect do to ensure Field-Level Security is enforced on a custom Visualforce page using the Standard Lead Controller?

Question81: Universal Containers has a Private Sharing Model for the Opportunity object. Sales Rep A at Universal Containers created the Opportunity record and then transferred ownership of the Opportunity record to Sales Rep B.
Both Sales Rep A and B have the same role in the Role Hierarchy.
What access will Sales Rep A have to the Opportunity after the transfer?

Question82: Dreamforce presenters need to be able to edit their presention details (summary, presenter biographies, etc) on a private custom object in Salesforce (Presentation). All presenters for a presentation are captured on a Presenters juction object between Presenter and User.
How can this be accomplished?

Question83: Which two options can help mitigate the risks of import failures associated with large-volume bulk data loads?
Choose 2 answers.

Question84: Universal Containers has just deployed a change to its role hierarchy. A manager is reporting that their staff can now see Accounts that they do not own and should not have access to. How should the Architect troubleshoot?

Question85: Universal Containers created a custom object called Defect and would like to enable the Sharing button on the Defect page layout to share the records manually to other users in the organization. In which scenario will the Sharing button appear?

Question86: Which two access grants are stored in the Group Maintenance tables?
Choose 2 answers