EMT Practice Test

1. Question Content...

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Question1: Which statement correctly describes the differences between a Client Script and a Business Rule?

Question2: Which one of the following is an accurate list of changes that are captured in an Update Set?

Question3: What is (are) best practice(s) regarding users/groups/roles? Choose 2 answers

Question4: A department manager asks an analyst to build some reports. Where do you recommend the analyst start?

Question5: When importing spreadsheet data into ServiceNow, in which step does the data get written to the receiving table?

Question6: Which role can manage multiple knowledge bases?

Question7: What is a Dictionary Override?

Question8: What ServiceNow tables can Administrators define as "destinations" for imported data, when using Transform Maps in the System Import Sets application?

Question9: Which one statement correctly describes Access Control rule evaluation?

Question10: New records, new groups, and modified configuration Items (Cls): what do they have in common?

Question11: What is the function of user impersonation?

Question12: _______________ is a computer program running as a service; a physical computer dedicated to running one or more services, or a system running a database.

Question13: Which fields can be configured in reporting to perform arithmetic, coalesce, concatenation, and length?

Question14: In addition to the admin role, which one of the following roles allows a user to add or remove fields from a list?

Question15: What are the two aspects to LDAP Integration?

Question16: What information does the System Dictionary contain?

Question17: UI Policy can make fields read-only, mandatory, or hidden.

Question18: Which of the following statements describes how data is organized in a table?

Question19: What is a sys_id?

Question20: UI Action can prompt that an Incident has been successfully submitted.

Question21: Which of the following steps can be used to import new data into ServiceNow from a spreadsheet?

Question22: Your customer requires that they be able to monitor which users are performing impersonations in their instance. What would you do to meet that requirement?

Question23: What module in the Service Catalog application does an Administrator access to begin creating a new item?

Question24: What is the best practice related to using the Default Update Set for moving customizations between instances?

Question25: What are the components that make up a filter condition? (Choose three.)

Question26: When a user reports that they are not able to see modules on the application navigator, what can you do, to see what modules are visible to them?

Question27: What is the name of the conversational bot platform that provides assistance to help users obtain information, make decisions, and perform common tasks?

Question28: A user wants to create a set of filter conditions, where they want to show records which satisfy two conditions:
Incidents where the state is Closed
Incidents where Assignment Group is Network
After clicking the Funnel icon, what should the user do?

Question29: IntegrationHub enables execution of third-party APIs as a part of a flow. These integrations are referred to as

Question30: Which of the following concepts are associated with the ServiceNow CMDB? (Choose four.)

Question31: Access Control rules may provide access security for which of the following database objects?

Question32: What ServiceNow feature can be triggered by events, and is used to inform users about activities or updates in ServiceNow?

Question33: An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list. What could explain this?

Question34: Which one of the following statements describes a characteristic of role assignment?

Question35: What do you need to do before you can use an Application-based trigger in your flow?

Question36: Which one of the following statements is a recommendation from ServiceNow about Update Sets?

Question37: What is the path an Administrator could take to view the fulfillment stage task list for an order placed by a user?

Question38: Buttons, form links, and context menu items are all examples of what type of functionality?

Question39: What are examples of Core tables in the ServiceNow platform?

Question40: Which configuration allows you to use a script to coalesce data in Import Sets?

Question41: Which one of these applications is available to all users?

Question42: What is the Import Set Table?

Question43: What is the most common role that has access to almost all platform features, functions, and data?

Question44: Which ServiceNow resource is a framework that ensures the data your ServiceNow application requires maps correctly to the appropriate CMDB tables?

Question45: A Service Catalog may include which of the following components?

Question46: Which statement is true about business rules?

Question47: Which one of the following statements is true?

Question48: When a flow runs an action, it generates a runtime value, which stays the same for the duration of the flow. What is the name of this runtime value?

Question49: What are two ways to generate an Event? (Choose two.)

Question50: What is the difference between a UI Policy and Data Policy?

Question51: What is used to determine user access to knowledge bases or a knowledge article?

Question52: Which type of tables may be extended by other tables, but do not extend another table?

Question53: Tables may have a One to Many relationships. From the Service Catalog, what are examples of tables having a one to many relationships? (Choose three.)

Question54: Reports can be created from which different places in the platform? (Choose two.)

Question55: When using the Load Data and Transform Map process, what is the Mapping Assist used for?

Question56: database live at the Data Center.

Question57: Which section of the ServiceNow UI allows you to perform a global search?

Question58: What do you call any component that needs to be managed in order to deliver services?

Question59: What are the steps for applying an update set to an instance?

Question60: Which group of permissions is used to control Application and Module access?

Question61: Where in Flow Designer can users access information about actions that are added to the flow?

Question62: What is a schema map?

Question63: Configuration will not affect what others see on their forms.

Question64: What is the purpose of the Event Registry?

Question65: As an IT employee what interface would you use, if you wanted to browse internal IT documentation, like troubleshooting scripts and FAQs?

Question66: What is the primary application used to load data into ServiceNow?

Question67: What are the three components of a filter condition?

Question68: Which one of the following modules can be used to view field settings for a table?

Question69: What ServiceNow feature allows you to include data from a secondary related table on a report?

Question70: What type of field has a drop down list, from which you can pick from pre-defined options?

Question71: In what order should filter elements be specified?

Question72: What is a quick way to create a report from a list view?

Question73: Which application is used primarily to load data into ServiceNow?

Question74: Which one of the following statements best describes the purpose of an Update Set?

Question75: Group records are stored in which table?

Question76: Which are valid Service Now User Authentication Methods? (Choose three.)

Question77: A Role is defined as what?

Question78: What do you activate when you want to add applications or functionality within your development instance?

Question79: What would NOT appear in the Application Navigator if "service" is typed into the filter field?

Question80: Where would you go in ServiceNow to order services and products offered by various departments?

Question81: On what part of the ServiceNow instance, would you find the option to Impersonate User?

Question82: Which plugin needs to be activated in order to translate the content of a catalog item to multiple languages?

Question83: What is the name of the table relationship, where two or more tables are related in a bi-directional relationship, so that the related records are visible from both tables in a related list?

Question84: What is (are) best practice(s) regarding users/groups/roles? Choose 2 answers

Question85: Which one of the following statements describes the purpose of a Service Catalog workflow?