EMT Practice Test

1. Question Content...

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Question1: When viewing the Avaya Aura System Manager (SMGR) alarms, which alarm information is particularly useful for finding more information in the available documentation?

Question2: When an Avaya SIP Telephone (AST) makes a call to another AST on the same Avaya Aura Communication Manager (CM), when is a SIP trunk used?

Question3: Which two statements describe the 8D Troubleshooting Methodology? (Choose two.)

Question4: A customer reports that when they make a call from an H.323 endpoint at the Main office to an H.323 telephone at the Branch office across the WAN, the call fails due to codec mismatch.
If misconfigured, which three Avaya Aura Communication Manager (CM) System Administration Terminal (SAT) forms can be causing this problem? (Choose three.)

Question5: What is the purpose of a Virtual (Intervening) Network Region?

Question6: A customer called Avaya Support stating that shortly after some maintenance work was done, they cannot make or receive calls.
Which command in Avaya Aura Communication Manager (CM) can the administrator execute, to determine if the H.248 Gateways were placed in a maintenance busy state?

Question7: Which Linux command allows you to view the installed certificates on Aura Communication Manager (CM)?

Question8: A customer explains that calls are failing to route from Avaya Aura Session Manager (SM) A (managed by Avaya Aura System Manager (SMGR) A) to an Avaya Aura Session Manager (SM) B (managed by Avaya Aura System Manager (SMGR) B) When you check the configuration in Avaya Aura Session Manager (SM) A, witch statement describes what should you look for?

Question9: Which trouble-shooting tool can be used to investigate PPM issues?

Question10: What statement about the H.323 to SIP routing is true?

Question11: An Ip (AST0 user 1011111 and H.323 user 1011711 share a common Communication Manager (Evolution) server. Given the following actions:
CM will negotiate the codec for the H.323 endpoint based on CM configuration.
Session Manager verifies SIP user 1011111 in the registry and authenticated it. After authenticating the SIP user, Session manager checks the SIP user's profile for sequence applications and routes the request to communication manager.
Communication manager perform feature processing and terminates the call to the H.323 endpoint. If Sip user 1011111 calls H.323 user 1011711, In which order will these actions take place?

Question12: SIP (AST) user 1011111 and SIP (AST) user 1011112 are both based on the same Session Manager with access to a CM Evolution server. Given the following actions:
1. Session Manager searches for the called party in the SIP registry, finds it, registers it and routes the call to it.
2. SIP user 1011111 calls SIP user 1011112 and an Invite request is sent to Session Manager.
3. Session Manager verifies SIP user 1011111 In the SIP registry and authenticates It. Session Manager checks the SIP user's profile for sequenced applications and (in this example) routes the request to Communication Manager.
4. If Endpoints negotiate codecs and media and RTP is sent between endpoints.
5. Communication Manager receives the request from Session Manager, carries out full-call model processing for both endpoints and routes the call back to Session Manager.
If 1011111 makes a call to 1011112, in which order will the actions take place?

Question13: In a SIP trace capturing PPM messages, which device sends the getCallHistory PPM request, and what is it requesting?

Question14: A customer called Avaya Support after their telecom administrator was unable to add 50 new telephones for new hires. Avaya support determined that the number of telephones exceeded the capacity the system could support.
Which pre-implementation step was omitted?

Question15: In the Avaya Aura Core, Communication Manager can be deployed in which two modes? (Choose two.)

Question16: Refer to the Exhibits.


The SIP call flow made from an Avaya Communicator Remote Worker is on the left, and the call flow made from a 96X1 telephone Remote Worker is on the right.
When comparing the two call flows, which statement is true?

Question17: How can an inactive SM100 be reset?

Question18: Who is responsible for completing Discipline 4 - Determining Root Cause, of the 8D Troubleshooting Methodology?

Question19: A customer reports that several Remote Worker new hires were trying to call co-workers in the office, but noticed their feature buttons were not working. After running a SIP trace, the administrator did not see any PPM Responses coming from Avaya Aura Session Manager (SM).
After looking at how the call flow is supposed to go, the administrator looked at the SIP communication profile and saw that CM had not been administered as a sequenced application.
If CM had been added to the endpoint's SIP Communication Profile as a Sequenced Application, which step was missing in the call flow?

Question20: A customer has just added a CS1000 SIP Entity and Entity Link using TLS port 5061. Users are unable to call any Avaya Aura users which are connected via the same Avaya Aura Session Manager (SM).
They have run a traceSM and see no SIP messages coming from the CS1000 in the trace. They can ping between the CS1000 and SM100.
Which two traces or logs are most relevant to debugging this problem and should be included in the trouble ticket raised with Tier 3 support? (Choose two.)

Question21: Where are Avaya Aura Communication Manager (CM) translation files stored?

Question22: Which two statements regarding the core architecture in the Avaya Aura 7 solution are true? (Choose two.)

Question23: A customer has learned about the benefits of using CAC Sharing and asked you to implement it between the Session Manager (SM) in Main office and Communication Manager located in a branch location.
What are the steps that you must follow to implement CAC Sharing?

Question24: Avaya currently provides Avaya Diagnostic Methodology for partners to raise trouble tickets and receive assistance.
Which three documents does Avaya expect customers/partners to have filled out before contacting support? (Choose three.)

Question25: What are two functions performs by System Manager? (Choose two)

Question26: A customer faces a situation in which the SIP endpoints do not register to Session Manager using Transport Layer Security (TLS). A test reveals that the SIP endpoints do register using the Transmission Control Protocol (TCP). While investigating the problem, the company decides to temporarily use the TCP.
What 8D Discipline covers this decision?

Question27: Refer to the Exhibit.

Which two statements about a call from AST 1011111 to Remote Worker AST 1011112 are true? (Choose two.)

Question28: Which additional area may require trouble-shooting for a remote worker connected to a public network, over an office worker connected to the corporate private network?

Question29: After completing Discipline 2 - Describe the Problem of the 8D Troubleshooting Methodology, what is the next discipline to be completed?

Question30: A customer has just configured Avaya Aura Media Server (AAMS) on their Avaya Aura Communication Manager (CM). They are saying that the AAMS is never being used by CM, but instead is always using the G450 gateways to provide DSP resources.
The customer has checked the status of the Media Server and the Signaling Group and both show In-Service. They have also checked that a Media Server License is installed on WebLM, and the status of the Media Server is showing Element Status as being normal.
Which statement describes the cause of this problem?

Question31: When a 96xx telephone with SIP firmware boots up, it goes through a number of steps. These steps include:
1. Phone Registration.
2. Download PPM.
3. Obtain IP Address and Utility Server address DHCP Server.
4. Check if firmware upgrade is required and download 46xxsettings.txt file.
5. Send Subscribe (avaya-cm-feature-status) to Avaya Aura Communication Manager (CM) via Avaya Aura Session Manager (SM).
What is the correct sequence of these steps?

Question32: Which two traces options can be useful when trouble-shooting SIP endpoint registration issued with a phone using TCP protocol? (Choose two.)

Question33: Which statement describes the steps to save the traceSM log file?