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Question1: How can you enable all levels of the log, including debug, to be dumped into the ps.log file?
Question2: To validate the initial system status of Avaya Breeze ™ with the WebRTC Snap-in, which three components should be checked? (Choose three.)
Question3: In which way can you verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)?
Question4: A customer called in stating that none of their users can IM or see each other's Presence. After troubleshooting you discover that default gateway of the Avaya Breeze ™ SM100 has the wrong IP Address in the configuration.Where would you go to correct this problem?
Question5: Which two methods can be used to determine the status of the Switch/CTI Link between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)? (Choose two.)
Question6: After you finish the Avaya Breeze ™ installation you notice that the host name is incorrect.How can you change the hostname in Avaya Breeze ™?
Question7: The WebRTC snap-in is showing a yellow caution icon under License Mode.What does this error mode indicate?
Question8: What are two ways to view the ipcs.log file of an Avaya Session Border Controller for Enterprise (SBCE) High Availability (HA) system? (Choose two.)
Question9: When a customer calls voicemail to retrieve their messages they hear "Hello, to access your mailbox..." instead of the users named followed by "please enter your password...".After troubleshooting you discover that the Caller ID is not being sent correctly, therefore Avaya Aura® Messaging (AAM) is not able to identify the correct mailbox associated with the station number calling into AAM.How can this problem be fixed?
Question10: Right after an Avaya Breeze ™ installation, the customer called in stating WebRTC calls are not working.Where can the administrator go to verify that the Avaya Breeze ™ server was configured to Accept Service?
Question11: Considering the message flow to an Avaya Aura® Contract Centre (AACC) Agent Desktop, which protocol is used to communicate between AACC, CCT, and the Agent Desktop PC?
Question12: What are two ways to verify that STUN/TURN messages are being received from web browser at the Avaya Session Border Controller for Enterprise (SBCE)? (Choose two.)
Question13: Which statement about Instant Message and Presence delivery to a SIP Remote Worker is true?
Question14: Refer to the exhibit.SIP endpoint 101-1112 is updating its Presence status with the Avaya Aura® Presence (PS).Based on the exhibit, which statement about the message flow is true?
Question15: Which statement about Remote Workers on Avaya Session Border Controller for Enterprise (SBCE) is true?
Question16: You are troubleshooting an IM and Presence problem, and discover all application processes are not running on the Avaya Breeze ™ platform.How can the application processes be started?
Question17: Incoming SIP Trunking calls from Service Provider to Session Manager are failing because Avaya Session Border Controller for Enterprise (SBCE) is not sending a domain name in the TO, FROM and REQUEST headers.What needs to be changed in SBCE to make this happen?
Question18: You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.To solve this problem, which two actions need to be completed? (Choose two.)
Question19: A customer reports that remote worker users cannot see their feature buttons. Their Avaya Session Border Controller for Enterprise (SBCE) was recently damaged and replaced due to a lightning strike. After doing some troubleshooting, support was able to see that PPM was misconfigured in the SBCE.Which tool was used, and which symptoms were visible that pointed to this issue?
Question20: Who is responsible for Discipline 4, Determining Root Cause, of the 8D Troubleshooting Methodology?
Question21: Considering the message flow to an Avaya Aura® Contact Center (AACC) agent, which statement about the media path from the incoming caller is true?
Question22: What are two valid Avaya Aura® Messaging (AAM) Measurement Report types? (Choose two.)
Question23: A Maintenance Engineer logs onto the Command Line Interface (CLI) of Avaya Aura® Messaging (AAM) and issues thevmstatcommand.What information will the display present?
Question24: Which three protocols assist the WebRTC functionality to overcome the Network Address Translations (NAT) challenges? (Choose three.)
Question25: Which statement about Network Routing Policies in Avaya Aura® Session Manager (SM) is true?
Question26: Refer to the exhibit.In the Cluster Administration screen of a PresenceServices cluster, when you try to change the cluster state to Accept New Service, you receive the error:Servers that are not in License Restricted mode assigned to the cluster are below the Minimum number of required servers.You check that a server has been administered under Engagement Development Platform > Server Administration which shows green check under License Mode, and a System State of Denying.Which action needs to be taken to solve this problem?
Question27: You are troubleshooting a TLS link down message between Avaya Aura® Session Manager (SM) and Avaya Session Border Controller for Enterprise (SBCE). Tracing on SM and SBCE reveals a Fatal Error Unknown CA message being sent by SBCE when it receives the Server Identity certificate from SM.To solve this problem, which two actions need to be completed? (Choose two.)
Question28: Considering the message flow to an Avaya Aura® Contact Centre (AACC) Agent Desktop, which protocol is used to communicate between Avaya Aura® Communication Manager (CM) and Avaya Aura® Application Enablement Services (AES)?
Question29: A customer reports that their Avaya Aura® Communication Manager (CM) enabled SIP telephones (AST) can only see the effect of their telephone being Call Forwarded after they log off and log on again. Also stopping the call forward feature does not show until their endpoint is logged off and logged on again.What is the cause of the problem?
Question30: Which tool has an option to debug the TLS handshake between the server and the client?
Question31: Which three statements are true about Avaya Aura® Messaging (AAM)? (Choose three.)
Question32: Which tracing tools that help to debug WebRTC protocols are available on the Avaya Breeze™ platform?
Question33: traceSBC is a tool that can be used to trace the calls that cross through the Avaya Session Border Controller (SBC), calls to the public network, or calls from the public network.Which two statements describe another function of traceSBC? (Choose two.)
