EMT Practice Test

1. Question Content...

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Question1: Which Protocol is used by one-X® Mobile to enable Instant Messaging outside of the IP Office network, and also provides encryption for secure communication?

Question2: You have changed the default port numbers for UDP, TCP, and TLS in the IP Office to support a SIP Remote worker. Which two other items need to be reconfigured to ensure secure connectivity? (Choose two.)

Question3: Which application is recommended for monitoring and displaying available resources on an IP500 V2 system in real-time?

Question4: Which three statements are requirements for installing IP Office Server Edition on an Avaya-supplied server?
(Select three.)

Question5: When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites to ensure messaging capabilities?

Question6: Which two statements correctly describe the mandatory requirements to set up a Small Community Network (SCN) consisting of four IP500v2 control units, which must adhere to specific guidelines for seamless integration? (Choose two.)

Question7: Which IP Office 500 V2 base card provides support for both Analogue and Digital telephony, and also provides the capability to add additional trunk interfaces?

Question8: In the IP Office Manager program, under what condition will the Voicemail Recording tab be displayed?

Question9: What is the mechanism used to send alarm notifications to an IP Office support engineer?

Question10: In a new deployment of Avaya Communicator, a user can make calls, but the Presence and Instant Messaging features are not functioning. Which of the following is the reason for the user's inability to use these features?

Question11: In the Distributed Voicemail Pro and the Central Voicemail Pro, what protocol do they use to communicate with each other?

Question12: Which mode should be selected in Manager to create and modify all aspects of an IP Office system?

Question13: Where is the TCP Streaming Tool located?

Question14: A customer is experiencing poor call quality, including delay, jitter, and packet loss, when using a remote deskphone through the WAN. Which three methods can a technician use to help diagnose and troubleshoot the problem? (Choose three.)

Question15: In Server Edition Select mode, what method can be utilized to add new users?

Question16: A customer wants all users to import their Outlook contacts into their one-X Portal personal directories. What is the recommended way for users to achieve this?

Question17: What is the potential problem that can be mitigated by implementing a properly configured multi-site SCN solution?

Question18: If calls into IP500 V2 are not ringing to the expected user, which statement accurately describes how to validate call routing?

Question19: A customer wants to ensure seamless communication between their employees and external parties, including those who are off-site. Which application would be the most appropriate for these users, given their needs?

Question20: A customer wants to synchronize the time and date of their IP Office with a local server. In the System menu/Time Config Source, which of the following options would you select?

Question21: For a Hot Desking user, which of the following Telephony-Supervisor Settings should be configured?

Question22: Which application should you use to access and configure the IP Office Security Settings, including configuring secure access to the IP Office system?

Question23: What is the default incoming call route for data calls on the IP Office, and which feature does it access by default?

Question24: Which configuration areas must be set up by all VoIP device users, agents, and hot desking users?

Question25: A customer reports a delay of 5 seconds in receiving calls over analog trunks on the target phone. What could be the cause of this problem?

Question26: Refer to the exhibit.

Suppose you have configured enough SIP channels to carry the expected communications load, but some users report that they cannot call out, and callers cannot get through. Given the exhibit, which configuration setting is responsible for the problem?

Question27: Which of the following statements about Manager used in conjunction with Server Edition is NOT correct?

Question28: Which method is NOT recommended to avoid corruption of the data on the SD card when removing the SD card from the IP Office?

Question29: A customer has requested additional IP Office Service User logins. The technician needs to set up these logins in the IP Office Manager.
Where in the IP Office Manager can the technician configure these logins?

Question30: Where should the firmware files (.bin) for an IP telephone be placed on the system SD card?

Question31: After the ignition process, what tool can be utilized to configure the IP500 V2 and Server Edition systems, in a step-by-step manner, for configuring Users, Groups, and Lines?

Question32: Which of the following licenses provides a device with the ability to use screenpops, control several telephone devices, make third-party calls, and monitor hunt group queues?

Question33: To grant a user access to the SSA tool for advanced system monitoring and troubleshooting, which specific security rights group must the user be a member of?

Question34: To grant a user access to the System Status Application (SSA) tool for system monitoring and troubleshooting, which security group must the user be a member of?

Question35: A customer has 25 users who are using one-X Portal, and they have the UCMv2 installed on their IP Office
500 V2 system. What is the maximum number of voicemail ports supported on the Voicemail Pro in this scenario?

Question36: Which two applications are supported by the Unified Communication Module (UCM) without the need for an external server? (Select two.)

Question37: A customer has enabled UMS on their VoiceMail Pro server and wants to retrieve voicemail messages using Microsoft Outlook, but they are not using Microsoft Exchange as the message store. Which complex protocol must be configured in Microsoft Outlook to access their messages?

Question38: In which application can Debug level be set to Verbose to generate log files for troubleshooting?

Question39: Which type of license is now supported by Avaya IP Office Release 10 software?

Question40: A customer has a requirement to restrict users from dialing international numbers. What is the most efficient way to enforce this policy?

Question41: Where can password policies and password complexity requirements be configured for Users?

Question42: Session Border Control is an essential component for QoS, security, and routing for a customer using which two protocols? (Choose two.)

Question43: When monitoring the IP Office system using the System Status Application (SSA), which of the following information is NOT displayed by default?

Question44: Which application allows users to access their own recordings within Media Manager?

Question45: Which tool or application can be used to collect diagnostic information and logs for escalating technical issues to Avaya support?

Question46: A customer is using Voicemail Pro and would like to configure voicemails to be sent to email. However, they would like to use the most secure method possible.
Which two methods can the technician suggest for sending voicemails via email? (Choose two.)

Question47: Which two are required for IP Office to support a SIP IP hard telephone with the most advanced features?
(Choose two.)

Question48: Which statement about the Linux OS for IP Office is true?

Question49: Providers are components of one-X® Portal, each of which performs a specific role. What is the purpose of the Telephony CSTA (Computer-Supported Telecommunications Applications) provider in one-X® Portal?

Question50: A customer using Voicemail Pro wants to retrieve information left by the caller through a web interface.
Which Voicemail Pro feature can the technician suggest?

Question51: A user from a remote IP Office site contacts you to discuss a voicemail issue. You use the Manager program to check the multi-site IP Office network, but only your local IP Office is displayed. What could be the reason for this issue?

Question52: When using the System Status Application for troubleshooting, which two options can be utilized for gathering data? (Choose two.)

Question53: When installing IP Office Server Edition, which application needs to be installed on a separate server or hard drive partition?

Question54: Which feature of IP Office is necessary to trigger screen pops, where the caller ID prompts the computer to display a record associated with that number?

Question55: What must be checked before connecting an IP Office to a one-X® Portal server?

Question56: For trunks with a combo card, which two types of interfaces could be present for connecting to Analog or Digital trunk lines? (Choose two.)

Question57: A customer has an XT Endpoint with embedded Collaboration Server for IP Office installed, but they are not able to add an 11th person to a Scopia video conference. Which of the following could be the possible reasons for this issue?

Question58: What is the exact default short code used to toggle the modem function on the analog trunk card, which can be modified for custom requirements?

Question59: A customer reports that after they rebooted the IP Office, some users are not receiving calls as they did before.
Which two tools can you use to identify the last system changes made?

Question60: In an IP500 V2 system that has a combo card, what are the two types of Trunk cards that can be present in the control unit along with the combo card?

Question61: A customer has a Windows Voicemail Pro server and wants incoming calls to be directed to a specific user if the caller's phone number is listed in their records. Which voicemail action type must be configured to achieve this?