EMT Practice Test

1. Question Content...

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Question1: You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?

Question2: What type of trunk would you create to connect to an AudioCodes Mediant gateway?

Question3: Which architectural approach is used to develop a single application as a suite of small services?

Question4: How many categories of routing are there in a Call Route under the Call Routing page?

Question5: How do you represent your organization when you contact the Genesys Cloud support team?

Question6: Which statements are true regarding the role of Designated Contacts? (Choose three.)

Question7: You have just added a new document to Genesys Cloud so that everyone within the organization can access it when needed. What must you do to ensure that users can find the document when they want to access it?

Question8: When creating an external trunk, what protocol(s) can be selected? (Choose three.)

Question9: What Genesys Cloud configuration option provides a way to ensure that phones of a specific make and model are all deployed with the same settings?

Question10: What is the maximum file size that a user can upload into Genesys Cloud Documents?

Question11: Which statement is true regarding chat rooms in Genesys Cloud?

Question12: You must work closely withbefore completing configurations for external SIP trunks.

Question13: You can add more than one outbound route to the contact center.

Question14: Calling Name and Address can be overridden.

Question15: Which button would you click to mute yourself when on a call?

Question16: You want each group to have a place where they can upload, organize, and share documents and files. Which setting would you click to configure this behavior?

Question17: What are the ways that you can place a call through Genesys Cloud? (Choose two.)

Question18: Which protocol is used for transporting Digitized Audio?

Question19: Which platform component manage account configuration, directory search, user membership. phone call routing, agent assignment?

Question20: What role is needed for a user who is responsible for the deployment and installation of the Genesys Cloud organization?

Question21: If you want all your Edges in an Edge group to use the same WebRTC phone trunk, where should you configure that?

Question22: Which of the following statements are true? (Choose two.)

Question23: How many types of groups are there by default?