EMT Practice Test

1. Question Content...

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Question1: In a Human Resources (HR) application, a business architect has developed a new process for the Onboarding case type. You want to test the process and the fields to verify the UI elements collect expected results.
When applied in combination, which two configurations allow you to record a set of interactions and save the test results to verify the process functionality? (Choose Two)

Question2: A requirement states: Loan applicants must enter their annual salary. If the salary is above the qualifying threshold, the application is automatically approved. If the salary is below the threshold, the applicant must identify a cosigner.
Select the two configuration options that follow best practices to meet the requirement. (Choose Two)

Question3: User A should have application permissions that are identical to User B's permissions. Unlike User B, User A lacks access to the My Cases page.
How do you grant access to the My Cases page for User A?

Question4: Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. The apartment management company often receives multiple requests from a single address about the same issue. The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart.
Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal? (Choose Three)

Question5: A hotel booking application allows customers to change rooms after making a reservation. Each room's status in each hotel is stored on a data page sourced from an external database table.
Which two configuration options, when applied in combination, do you use to update the database table when a customer changes rooms? (Choose Two)

Question6: Which configuration informs a user by email when an assignment is added to the user's worklist?

Question7: Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that describe business requirements are prioritized as Must have. You also create work items to address:
A future enhancement request to group a set of existing steps into a multistep form A drop-down list that is missing one of the required options - This work item is in progress because the missing option prevents work from being done How do you populate the backlog directly from the spreadsheet?

Question8: Customers can log their own product support requests using an online portal. Once logged in, the portal displays the list of products purchased by the customer. The customer can initiate one or more support requests for each product.
What is the appropriate scope for a data page that sources the list of products purchased by the customer?

Question9: Hospital staff members enter appointment details including relevant patient information, diagnoses, lab orders, and prescribed medication. This information is aggregated in the Patient visit summary view. The patient receives a copy of this view through email.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)

Question10: How do you route an assignment so that any available member of the department can perform the task?

Question11: From the employee training portal, an employee opens a new Enrollment case, submits course selections, and receives an email confirmation. There is an error in the email confirmation. You must identify the cause of the error by recording a set of interactions on the portal and testing expected behavior on the data collection fields.
What three steps, when applied in combination, achieve the required testing? (Choose Three)

Question12: When applying for a credit limit increase, customers with standard credit cards must provide information in an Employment Information process. Requests from customers with Platinum credit cards automatically skip this process.
What task do you perform to implement this requirement?

Question13: A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?

Question14: Which two of the following use cases do you implement by using one or more calculated fields? (Choose Two)

Question15: An accident claim case creates a vehicle claim case for each vehicle involved in an accident.
Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)

Question16: Using the following Refund case life cycle, how do you design this case to skip the Item Return stage if the item will not be returned?

Question17: An order fulfillment case type allows a customer to update user profile information during the order placement stage. The user profile consists of the following three pages:
Account ID and password
Customer contact information
A list of open orders with the status of each order
How do you configure the case type to allow customers to update any of the user profile pages at any time during case processing?

Question18: You are designing a form for an online bookstore to show new arrivals. Which layout do you use to display the book cover pictures, as shown in the image?

Question19: What two pieces of information comprise a data element? (Choose Two)

Question20: Which two configuration steps do you perform, in combination, to record a unit test for automated testing?
(Choose Two)

Question21: A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager.
How do you configure this requirement?