EMT Practice Test

1. Question Content...

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Question1: In a Human Resources (HR) application, a business architect has developed a new process for the Onboarding case type. You want to test the process and the fields to verify the UI elements collect expected results.
When applied in combination, which two configurations allow you to record a set of interactions and save the test results to verify the process functionality? (Choose Two)

Question2: Drag and Drop Question
Select each task on the left and drag it to the corresponding Application Development Studio on the right, where the task can be completed.

Question3: A company requires that patients receive status updates during processing of medical tests.
Patients are not users of the application.
You create the work party for the patient as an instance of which class?

Question4: Hotspot Question
An online retailer creates a case type that processes and manages customer orders. The checkout process has four steps:
1. Review Order: The customer reviews the items in order of add-to-cart selection and can adjust the quantity of each item and delete items to calculate and display the order total.
2. Select Shipping Option: The customer selects a shipping option to determine and display the shipping charge for their order.
3. Enter Delivery Address: The customer enters their delivery address to determine the sales tax, if applicable, and the application displays the calculated sales tax.
4. Enter Payment Information: The customer selects a payment option and confirms the grand total of the order.
For each calculation, identify the appropriate chaining option to maximize the performance.

Question5: Apartment tenants submit maintenance requests that specify their name, address, request type, and description of the request. The apartment management company often receives multiple requests from a single address about the same issue. The company wants to identify duplicate maintenance requests that are submitted less than 30 days apart.
Which three configurations, when applied in combination on the Search duplicate cases step, achieve this goal? (Choose Three)

Question6: An application must validate postal codes for Canadian customers to match the pattern A1A 1A1, where A represents a letter and 1 represents a number.
Which two configuration options allow you to ensure that a user provides a valid postal code?
(Choose two.)

Question7: In the Answer Area, select the Data Transform configuration that defaults the Quantity property value on a Purchase Request case to 1.

Question8: Drag and Drop Question
Select each description on the left and drag it to the correct property mode on the right.

Question9: Hotspot Question
In the Answer Area, select the development team member that corresponds to each development task.

Question10: Identify two appropriate use cases for accessing external data using the External Database Table Class Mapping wizard. (Choose Two)

Question11: The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third party performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?

Question12: Drag and Drop Question
Select each Flow Shape on the left and drag it to the correct Use Case on the right.

Question13: Select the three benefits of using Direct Capture of Objectives (DCO). (Choose Three)

Question14: A data page holds product information. The data page's Reload if older Than field is set to 15 minutes.
The data page is created at 06:12.
At 06:20 the user requests product information.
At 06:42 the user requests product information.
When is the data page reloaded?

Question15: A hotel booking application allows customers to change rooms after making a reservation. Each room's status in each hotel is stored on a data page sourced from an external database table.
Which two configuration options, when applied in combination, do you use to update the database table when a customer changes rooms? (Choose Two)

Question16: An international online car parts business wants customers to find parts for any vehicle easily. You are asked to implement the following requirement: Customers muse select a make, model, and year to initiate a vehicle-specific search.
How do you configure the data storage in the application to implement the requirement?

Question17: An organization requests the following behavior for a case type that allows customers to place orders for fulfillment.
When the customer logs in:
* The application identifies the customer upon login.
* The case type lists the last 10 orders placed by the customer.
* The customer can select one of the previous 10 orders as the basis for the current order.
Select each piece of Information on the left and drag it to the appropriate Clipboard Location.

Question18: A requirement states: The date of birth submitted for first grade students must be at least five years before September 1 of the current year.
Which three validation methods, when applied in combination, satisfy the requirement? (Choose Three)

Question19: You are designing a form for an online bookstore to show new arrivals.

Which layout do you use to display the book cover pictures, as shown in the image?

Question20: An insurance claim case type is defined as follows:

If the Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?

Question21: Select each Use Case on the left and drag it to the appropriate Router on the right.

Question22: An on-demand transportation application has a Conversation preference data type. When customers use the application to request a ride, they can specify their conversation preference:
whether they would like to talk to their driver or if they would prefer silence. Company stakeholders are interested in analyzing the conversation preference data.
How is the Conversation preference data type sourced?

Question23: Drag and Drop Question
Select each Use Case on the left and drag it to the appropriate Router on the right.

Question24: An accident claim case creates a vehicle claim case for each vehicle involved in an accident.
Which two configurations prevent the accident claim case from resolving before all vehicle claims are resolved? (Choose Two)

Question25: An insurance claim case type is defined as follows:

If the Review claim step is configured to set the status to Pending-Investigation, when is the status of the case set to Pending-Investigation?

Question26: During a design review of an application, some of the layouts in various sections are saved as separate sections.
A layout can be saved as a section so it can be_____________.

Question27: A customer calls to apply for a new bank account. The customer service representative (CSR) needs to perform an assignment named Select Account Type. During the discussion, the customer can request written information regarding different account types.
Select the case lifecycle design that satisfies this requirement.

Question28: What two pieces of information comprise a data element? (Choose Two)

Question29: A developer is attempting to reference a validate rule called ValidateCustomer from a flow action applied to a case type class called ACME-IT-Work-Ticket. The case type class directly inherits from the Work- class. The case type class does not contain a ValidateCustomer validate rule.
Place the classes in the order in which Pega searches for the ValidateCustomer validate rule.

Question30: A life insurance company has satellite offices in various countries. Each satellite office has a work queue.
Company policy requires that life insurance underwriting be assigned to offices based on the policy owner's residence.
Which routing approach supports this requirement?

Question31: Direct Capture of Objectives (DCO) aims to increase which two aspects of application delivery?
(Choose Two)

Question32: In an insurance claim application, you have the following requirement: All claims must be resolved within 1 week. To meet this requirement you configure a service level.
Where should the service level be configured?

Question33: You are designing a medical claim case type and have the following requirement: Medical claims must be resolved within 5 days.
To meet this requirement, you need to set the __________ in the service level to 5 days.

Question34: How do you enable field-level auditing for properties?

Question35: Choose two scenarios that you configure using procedural processing. (Choose Two.)

Question36: A requirement states: A customer can update an address at any point during case processing by performing the following steps.
1. The customer submits the new address.
2. The application verifies that the address matches postal service
requirements.
3. The customer then approves the corrected address.
How do you configure this requirement?

Question37: Select each description on the left and drag it to the correct field type on the right.

Question38: Hotspot Question
In the Answer Area, select the Data Transform configuration that defaults the Quantity property value on a Purchase Request case to 1.

Question39: A purchase request list report includes columns for case ID and regional cost center. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?

Question40: You create an application for employees to submit timesheets. Employees enter work, vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered. After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee.
You configure the user view that displays remaining vacation and sick time. The balance calculates by subtracting the vacation time and sick time for the week from the current vacation and sick time balances.
Which configuration option is used to summarize the remaining vacation and sick time?

Question41: You are configuring routing for a customer warranty service request. All warranty service requests are routed to the warranty resolution group except for warranty service requests for beta-release product that requires review by the vice president of service.
How do you configure assignment routing to review warranty service requests?

Question42: DRAG DROP
An organization requests the following behavior for a case type that allows customers to place orders for fulfillment.
When the customer logs in:
* The application identifies the customer upon login.
* The case type lists the last 10 orders placed by the customer.
* The customer can select one of the previous 10 orders as the basis for the current order.
Select each piece of Information on the left and drag it to the appropriate Clipboard Location.

Question43: Hotspot Question
In the Answer Area, select the appropriate correspondence configuration for each type of content.

Question44: Which two conditions do you test with a unit test? (Choose Two)

Question45: What is the relationship between pyWorkPage and case data?

Question46: Hotspot Question
Consider this scenario:
A new Expense Report is submitted and must be reviewed. This assignment urgency and the initial urgency values are both set to 10.
The SLA starts when the assignment is created.
- If the goal elapses and the assignment is not yet completed, the
assignment urgency is increased by 10.
- If the deadline elapses and the assignment is not yet completed, the
assignment urgency increases by 10.
- If the passed deadline elapses and the assignment is not yet
completed, the assignment urgency increases by 10.
In the Answer Area, select the urgency for each milestone.

Question47: Your online shopping application serves international customers. You need to define a Data Page that holds currency exchange rates. All users accessing the application need to use the information.
The Scope of this Data Page should be set to ________________.

Question48: DRAG DROP
Select each description on the left and drag it to the correct field type on the right.

Question49: Before development, your team creates a spreadsheet with work items to populate the backlog. All work items that describe business requirements are prioritized as Must have.
You also create work items to address:
* A future enhancement request to group a set of existing steps into a multistep form
* A drop-down list that is missing one of the required options - This work item is in progress because the missing option prevents work from being done
How do you populate the backlog directly from the spreadsheet?

Question50: Employees submit time-off requests that must be approved by their manager. If the requested time off is extended beyond three weeks, the manager, director, and a member of human resources (HR) must approve the request.
Which two configurations, when applied in combination, achieve this behavior? (Choose Two)

Question51: You are configuring an accident claim case for an automobile insurance company with two child cases as illustrated.

How do you suspend the Accident Claim case processing until the Vehicle Damage and Body Injury cases are resolved?

Question52: A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage?

Question53: Which two dependencies do you directly enforce with a Wait step? (Choose Two)

Question54: A home loan application requires approvals from the Legal team manager and the Finance team manager. The Legal team manager must approve before the Finance team manager.
How do you configure this requirement?