EMT Practice Test

1. Question Content...

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Question1: In a claims application, customers can file home insurance claims. Each claim contains a list of items of loss.
Depending on circumstances, some claims are investigated for potential fraud in parallel to the actual claim process.
Which two entities would you model as case type? (Choose two.)

Question2: You have been asked to create a pie chart that shows the number of employees in each regional office, and the name of the manager in each office. A list report contains columns for Employee Name, Manager Name, and Office .
How do you configure the list report to create the pie chart?

Question3: A customer refund case type requires that an auditor receives an email notification if the refund is greater than twice the price of the item.
Which recipient role do you select to configure this requirement?

Question4: An online car parts business wants customers to find parts easily. You are asked to implement the following requirement: Customers must select a make, model, and year to initiate a vehicle-specific search .
How do you configure the data storage in the application to implement the requirement?

Question5: Which two conditions do you test with a unit test? (Choose two.)

Question6: A user view includes a list of four urgency options selectable by radio buttons .
How do you configure the selection list?

Question7: You create an application for employees to submit timesheets. Employees enter work,
vacation, and sick time for a particular week.
On the entry form, employees see a summary of the total hours entered.
After the employee submits the timesheet, the application displays remaining vacation and sick time for the employee.
You configure the user view that displays remaining vacation and sick time. The balance calculates by subtracting the vacation time and sick time for the week from the current vacation and sick time balances.
Which configuration option is used to summarize the remaining vacation and sick time?

Question8: Identify the two requirements that are satisfied by using a data transform. (Choose two.)

Question9: You are designing a medical claim case type and haw the following requirement: Method claims must be resolved within 5 days. To meet this requirement you need to set the_________. the service level to 5 days.

Question10: DRAG DROP
Select each Process Step on the left and drag it to the appropriate Flow Shape on the right.

Question11: An online retailer allows customers to select a courier service for deliveries. The list of available courier services is drawn from a data type sourced in the Pega database. The Fulfillment department wants to allow local warehouse managers to add courier services to mitigate increases in delivery limes and remove courier services that fail to meet delivery metrics .
Which two options are required increase managers to update courier service records in production? (Choose Two)

Question12: You are creating a case type to process job applications for a large corporation. Job applications for security positions require a physical assessment in addition to the standard criminal background check. The physical assessment can occur before or after the background check .
How do you configure a case type to achieve the required behavior?

Question13: A list report includes columns for purchase requests and regional cost centers. A manager wants the report to show the total number of purchase requests for each of the regional cost centers.
How do you configure the report definition?

Question14: How do you reference the State property on an Address page group with the index Home?

Question15: Which statement best describes the business value of delegation?

Question16: A car insurance quote request requires a view for potential customers to enter information to process the request.
What are the primary considerations to make before you configure fields in the view?

Question17: A report contains columns for Customer, Billing Cycle, Credit Card, and Expiration Date.
A manager requests that the report show only those customers who meet the following conditions:
* The customer is on a monthly billing cycle
* The credit card is either MoreCash or Vista
* The credit card expires within
Which set of filtering condition returns a report with the desired data?

Question18: A bookseller maintains a database of more than 10,000 book titles. You have been asked to configure a form that a allow users to select a book by title .
How do you configure the form?

Question19: With Pega's Situational Layer Cake approach, how do you configure a regional variation for Human Resources (HR) time off cases?

Question20: The business process for an automobile insurance claim consists of the following phases:
* Submission: The customer contacts a customer service representative (CSR) to file the claim.
* Review: An adjuster reviews the claim, assesses the damages to each vehicle, and provides an estimate of the cost of repairs.
* Repair: A third patty performs the repairs on each vehicle, communicating with the adjuster and customer as necessary.
* Verification: After each vehicle repair, the adjuster closes the claim.
According to Pega best practices, which phase can you implement as a child case?

Question21: A process routes loan requests to a specific loan officer based on the type of loan.
* If the loan is a mortgage, it is routed to Adam Ross.
* If the loan is for an automobile, it is routed to Julia Samuels.
* If the loan is an equity line, the case is routed to Don Smith.
How do you configure a router to ensure that case advances to the correct loan officer?

Question22: Your online shopping application serves international customers. You need to define a Data Page that holds currency exchange rates. All users accessing the application need to use the information.
The Scope of this Data Page should be set to________________.

Question23: Which source do you select for a data page that contains the details of single record for a data type?

Question24: What are the minimum components of a user interface (Ul) action set?

Question25: A survey is sent to a customer via email .
How do you configure a solution to ensure the email includes the case ID for the survey?

Question26: How do you indicate the progress of a case towards resolution?

Question27: You have been asked to create a pie chart that shows the number of cases each manager has created. A list report contains columns for manager name, case ID, and office .
How do you configure the list report in order to create the pie chart?

Question28: An application must validate postal codes for Canadian customers to match the pattern A1A 1A1, where A represents a letter and 1 represents a number.
Which two configuration options allow you to ensure that a user provides a valid postal code? (Choose two.)

Question29: DRAG DROP
Select each description on the left and drag it to the correct property mode on the right.